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Shottenkirk Toyota Weatherford - Service Center

Weatherford, TX

4.7
2,169 Reviews

2,169 Reviews of Shottenkirk Toyota Weatherford - Service Center

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December 28, 2023

I had an appointment for my 4Runner's first service which included a multi-point inspection and tire rotation. Rick was very courteous and professional. The service took an hour and a half which was longer t More

by Cmryschon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICK NOWKA
Report | Print
December 28, 2023

Manny was very helpful and the service was fast and I will come back for sure More

by cdeayon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

December 28, 2023

The salesman and the finance manger were great. I dropped my truck off for a tire rotation and oil change and they told me they can’t rotate my tires cause it’s a dually. I had dropped it off once More

by Jstandifer34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RICK NOWKA
Report | Print
Dec 28, 2023 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Weatherford

December 27, 2023

I love the service center I wish they displayed more accessories for tacomas. The best waiting area and employees hands down love it. More

by Jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember the name at this time
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Dec 27, 2023 -

Shottenkirk Toyota Weatherford responded

Jacob, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 27, 2023

Manny is always super informative & honest! He is always so nice when coming here. I drive a little over an hour because of how well I’m usually taken care of here! More

by Yesica.palacios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Shottenkirk Toyota Weatherford responded

Yesica.palacios, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

December 26, 2023

I use the dealership for the convenience but more importantly because of our awesome service advisor! More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
Report | Print
Dec 26, 2023 -

Shottenkirk Toyota Weatherford responded

Terri, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

December 26, 2023

Sherry is the best service advisor that I have had the privilege to work with. More

by Mrburch24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
Report | Print
Dec 26, 2023 -

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

December 26, 2023

Very professional, knowledgeable, and got me in and out in a very reasonable time for alignment More

by Facemonkey833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICK NOWKA
Report | Print
Dec 26, 2023 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 23, 2023

I gave the dealership 1 star because it would not accept 0 stars. Any positive experience with service was wiped out at checkout when I was hit with 3% service fee for using credit card. I’ll not return. More

by udsimonds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1944 and ask for one of our managers.

December 23, 2023

I enjoy getting my service done here. Sherry is so efficient, friendly and knowledgeable about what my vehicle needs. More

by cdpierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
Report | Print
Dec 26, 2023 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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