Shottenkirk Toyota

For Candi, You asked for a report on my service Tuesday; It was fast, inexpensive with free coffee. Excellent! It was fast, inexpensive with free coffee. Excellent! More

Friendly people and willing to help you the best way they can to get what you need can to get what you need More

This dealership is OK for service but sold us the 2021 Tacoma TRD that has a terrible electronics system. Our 2017 Tacoma TRD had a very good electronics system, very good navigation and blue tooth where Tacoma TRD that has a terrible electronics system. Our 2017 Tacoma TRD had a very good electronics system, very good navigation and blue tooth where this 2021 from the day we purchased it has been nothing but a total disappointment! I wanted to get our 2017 Tacoma TRD back the next day and couldn't because they wanted $ 2,000.00 in trade in back. The Service Department is good, sales and what they sold me is the worst I've ever seen and a good number of folks around this are know it too. More

My vehicle was attended to promptly and the work was finished quicker than I expected. The receptionist who assisted me was friendly and answered my questions. finished quicker than I expected. The receptionist who assisted me was friendly and answered my questions. More

I always have a great experience at Shottenkirk Toyota, and I always deal with Nick Taylor. He is a great person to deal with.!!!! and I always deal with Nick Taylor. He is a great person to deal with.!!!! More

Was very professional and was out in a timely manner. Would encourage anyone to use them. Would encourage anyone to use them. More

The dealership acknowledged that the transmission was jerky and had lags but said it was normal for this car. I have bought 7 Highlanders from them over the years. Never had a problem until this car. I t jerky and had lags but said it was normal for this car. I have bought 7 Highlanders from them over the years. Never had a problem until this car. I think I am stuck with a lemon. More

Dear Shottenkirk Toyota Quincy, I hope this message finds you in high spirits, as I write to express my deepest gratitude for the unparalleled professionalism and outstanding service I experienced duri finds you in high spirits, as I write to express my deepest gratitude for the unparalleled professionalism and outstanding service I experienced during my recent purchase of a 2017 Nissan Rogue from your dealership. From the moment I entered your showroom, it was evident that your team's commitment to excellence was second to none. The warm welcome I received made me feel like a valued customer, and I was immediately put at ease by the friendly and knowledgeable staff. I was particularly impressed by the expertise and attention to detail of my sales representative, who guided me through the entire purchasing process with utmost professionalism. Their in-depth knowledge of the Nissan Rogue and their willingness to patiently answer all my questions left me feeling confident and well-informed. But it wasn't just the sales team that stood out; every member of your staff I encountered was courteous, attentive, and genuinely dedicated to ensuring my complete satisfaction. From the finance department to the service center, everyone went above and beyond to make my experience seamless and memorable. The care and diligence taken in preparing my vehicle for delivery were truly noteworthy. The Nissan Rogue I drove off the lot was immaculate, both inside and out, and the level of maintenance and detailing performed was a testament to the pride your team takes in delivering top-quality vehicles to your customers. Beyond the exceptional customer service, Shottenkirk Toyota Quincy truly exemplified a commitment to transparency and honesty throughout the transaction. There were no hidden fees or surprises, and I felt that I was treated with the utmost respect and fairness, making the entire process stress-free and enjoyable. I would be remiss if I didn't mention the sincere gratitude I have for the ongoing support and assistance I have received from your service department. The dedication they have shown in promptly addressing any concerns or inquiries I have had has been nothing short of remarkable, further solidifying my confidence in your dealership. In conclusion, Shottenkirk Toyota Quincy has set the gold standard for professionalism, integrity, and customer service. It is with great pleasure that I extend my heartfelt appreciation to each member of your team for their unwavering commitment to excellence. You have not only gained a satisfied customer, but an enthusiastic advocate who will sing your praises to all who lend an ear. Thank you once again for making my purchase of the 2017 Nissan Rogue an experience I will cherish for years to come. With warmest regards, Very Happy Customer, Bill McDonald More

Outstanding service, salespeople and service members are well trained and very helpful. When I bring my car in for service I know I will receive top notch service. well trained and very helpful. When I bring my car in for service I know I will receive top notch service. More