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Shottenkirk Toyota - Service Center

Quincy, IL

4.4
263 Reviews

263 Reviews of Shottenkirk Toyota - Service Center

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January 13, 2024

Nice job! Prompt and courteous. Will check on tires in the future. Will need some soon. More

by CRISTMIKE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Never caught the names except for Zach. He did a good job communicating.
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Jan 16, 2024 -

Shottenkirk Toyota responded

CRIS}, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 12, 2024

Always do the work right on time and very knowledgeable besides a friendly atmosphere have been doing business with them for 15 years and will be the only place I go More

by MIKE@GOLDENTRIANGLEWHITETAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Shottenkirk Toyota responded

MIKE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

January 11, 2024

Fairly quick and pleasant to work with. Team at Shottenkirk has been awesome to work with. More

by COURTBARKS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anette Bruns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

December 29, 2023

Took an interest in the service the vehicle, troubleshooting and fix the problem thanks David guiter More

by GUITER.EARLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Mewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Shottenkirk Toyota responded

GUITER.EARLE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 28, 2023

I have been with this dealership for approximately 10 years during which I purchased several vehicles. The sales process and vehicle service has always been outstanding. At this point, Shottenkirk will More

by THOMTSANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Maglioacchetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Shottenkirk Toyota responded

THOMTSANDERS, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota!

December 23, 2023

Always a positive experience. I wouldn't trust anyone else with my vehicle. Thank you! More

by SDCULP55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
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Dec 26, 2023 -

Shottenkirk Toyota responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

December 17, 2023

I attempted three times to acquire my second key with my maintenance, was assured by Tanya that they would have a tech to do it, I get there each time and was informed that they did not have a technician to More

by kachughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathleen Boone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Mewes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya
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December 12, 2023

Great experience as all ways. Quick and reliable service. Easy pick up and return in hours. More

by SHAMBY2727
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anette Bruns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Shottenkirk Toyota responded

SHAMBY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

December 11, 2023

They had marked off that they checked and filled my tires, but they had not. The warning light was on because they needed air. I had to return to have it done. Staff didn't seem to care that work was n More

by WINGFIELD1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dealt with Service Dept
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December 09, 2023

We have dealt with Shottenkirk since 2007 and they are the best. Bought two new Avalons and always had the maintenance done by the Shottenkirk service department. They always have been very accommodatin More

by WSFUQUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2023 -

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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