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Shottenkirk Toyota - Service Center

Quincy, IL

4.4
186 Reviews

186 Reviews of Shottenkirk Toyota - Service Center

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April 26, 2024

Good service 👍 and waiting area extremely nice. all and all a very pleasant visit. Thank you. More

by CHUCKBRACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 25, 2024

Everyone is polite and very attentive . They make sure you are well taken care off More

by WRNMR5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service d
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Apr 26, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

Helpful
April 23, 2024

They did awesome I love my rain guards that they put on thanyou very much!!! More

by CRAIGBHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schenk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : john colvin
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Apr 24, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

Helpful
April 21, 2024

Awesome to work with and they are very knowledgeable about Toyota. Also they have an outstanding sales staff! More

by BWOERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

Helpful
April 18, 2024

Service was done quickly and all the people I encountered were polite and professional .I've always had a good experience at Shottenkirk. More

by JAW2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
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Apr 21, 2024 -

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 18, 2024

Frustrating because this is the 2nd time for the same general issue. Plus the l of time and the fact I paid to have my vehicle towed when the problem was a seal on a repair that was just done a few weeks More

by CLGHOME22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Apr 21, 2024 -

Shottenkirk Toyota responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota

Helpful
April 18, 2024

The service dept greeted me promptly and service was completed. I was happy with their communication in regards to the issue. More

by reg.peg.coon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
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Apr 21, 2024 -

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 12, 2024

They knew about the problem long before and said I had to wait for light to be on before they could fiind out what’s wrong with it and now the aren’t gonna fix it I have to pay for it out of my pocket which More

by DARYL.CALAWAY1979
Recommend Dealer
No
Employees Worked With
Aaron Peters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Job
2.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hasting
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 07, 2024

When my car was serviced last Monday, I specifically requested that the service techs check the cause of my tire pressure light's being on. When I got into my car, the light was still on. I returned to More

by MBRAPP
Recommend Dealer
No
Employees Worked With
Not applicable.
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Apr 08, 2024 -

Shottenkirk Toyota responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota

Helpful
April 04, 2024

Everyone was pleasant and efficient and took care of the tire exchange as soon as I arrived. More

by MJRBN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember their names
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Apr 05, 2024 -

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
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