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Shottenkirk Toyota - Service Center

Quincy, IL

4.4
260 Reviews

260 Reviews of Shottenkirk Toyota - Service Center

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July 31, 2023

Was very slow but did a good job had to return to get them to fix the glove compartment that wouldn't close. More

by PJTMSN1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
July 31, 2023

great staff to work with. .in there and out in a very timely manner..nice More

by CCLAWBER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
July 30, 2023

They fixed my alternator on my truck and I picked it up the next day. They were Great More

by LEEMARIESTARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Schenk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anette Bruns
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

Front end staff was great. I had to bring my car in after the initial inspection for them to fix a leaking coolant system that was already leaking before the inspection. Then More

by ELIJAH_J_CARROLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Car took over 2 weeks to be ready after purchasing without a loaner. Had to call multiple times and got poor responses until getting connected to a manager. More

by JAMESB_00704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John "JJ" Colvin
July 28, 2023

Always great service. Friendly staff. comfortable waiting area and fresh coffee and clean restrooms. They get me in to accomidate me. More

by MARSHALJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

The service staff are always willing to help you and make sure everything is what you wanted. More

by MKWILSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike O'Hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anette Bruns
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

I very much love Annette, our sales person. Service was very prompt. I don't like that they kept saying it wasn't time for oil change. First of all, our car manual calls for 0W16 and when we to More

by AAB85
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anette Bruns
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Called and got an appointment for the same day. Easy to schedule, quick, efficient maintenance appointment. Everyone was great to work with. More

by Shelly S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Ames
July 27, 2023

I always have superior service when working with Shottenkirk Toyota. I will always recommend them. More

by BARBARA.BROUGHTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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