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Shottenkirk Toyota - Service Center

Quincy, IL

4.4
259 Reviews

259 Reviews of Shottenkirk Toyota - Service Center

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July 19, 2023

The dealership has very nice, friendly, courteous, and knowledgeable service department and all other staff included. More

by MEXICO40.JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

Make sure to read the paperwork, especially if you’re going to buy their extended warranty More

by Your mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy Job
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Job
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Maglioacchetti
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

Customer Service is a top priority to them! !!!! They have always taken great care of us! More

by SUMMERSHOMEORIGINALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

i had to help the mechanic fix my own truck in the shop was there for 4 hours also wrong vehicle is on the paper More

by mrgrimsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathleen Boone
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

Great quick service. The staff is very helpful and friendly. Love the ability to now text with the service departmwnt More

by MSORRIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
July 15, 2023

Staff were friendly and accommodating! My service took longer than anticipated and they kindly set me up with an overnight vehicle and then returned my vehicle to me the next day! Unfortun More

by NSTUPAVSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with 3 different members names unknown
July 14, 2023

The absolute best in customer service. I will be a repeat customer and would highly recommend this dealership! More

by DONSUEBRADBRN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon
July 14, 2023

The place is clan and welcoming. There is coffee and water available for free. There is a vending machine and plenty of seating available More

by SHEILA184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Michelle
July 13, 2023

Excellent customer service. Very detailed explanation thru the whole process. Wide inventory of cars. 100% recommended. More

by NLCAVAZOSG
Recommend Dealer
Yes
Employees Worked With
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan Ryan
July 13, 2023

Took my vehicle in for a software update. I was charged $87 to be told they couldn’t update it and that I need a new $1,000 navigation system. More

by melmix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Person not listed
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