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Show Me Auto Mall

Harrisonville, MO

4.8
679 Reviews
Locally owned used car dealership for 13+ years! We work with 30 different lenders with one of the highest approval rates in the 500 mile radius! We also love trades here and work hard to get you the best price for your vehicle as well as ours! Come see us!
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1901 N State Route 291

Harrisonville, MO

64701

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Showing 679 reviews

July 26, 2014

Exactly what I wanted My experience at show me auto mall was above expectation. I knew the car I was looking for wasn't one that most dealers would carry. But I explained i More

by Doja14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Snider
July 21, 2014

HORRIBLE !!! I purchased a GMC 2500 with no finance needed I did not haggle on price was hopping for hassle free transaction but that was far from the case the da More

by ronstarforth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rocky Browne, Bryce Lehman
Aug 05, 2014 -

Show Me Auto Mall responded

Well first off sir I would like to apologize about your experience you had with our company. It's always our goal here at Show Me Auto Mall to give our customers excellent customer service and shoot for 100% customer satisfaction. As you probably noticed when you wrote this review that 98% of our customers are completely satisfied. Just so you know when someone is dissatisfied like yourself we don't take these matters lightly and we try to learn and grow from every mistake we make so it doesn’t happen again in the future. After pulling the service records it looks like it took a little longer than normal to get your truck ready for you because we sent it thru our 90 point checklist and found multiple things needed to be fixed. We unlike some dealerships fully recondition our vehicles as if it was our own vehicle to ensure it is a reliable and safe vehicle for our consumers. We even spent almost $4,000 on your vehicle getting it to meet our satisfaction. I apologize you felt it took too long again but we have a reputation to uphold and the last thing were going to do is rush thru your truck and have you driving an unsafe vehicle. We were hoping to talk to you about this and explain our side of the story as well as compensate you with one years worth of free oil changes however we were unable to reach you all 11 times we tried to call you. It seems a bit odd that someone as upset as you wouldn't want to talk to a manager about your experience and let the company know where we went wrong. Again very sorry your experience didn't go as planned but please in the future if you’re writing a review about a company you should at least contact the company and give them a chance to resolve the issue before going public. Again were very sorry you had a bad experience at our dealership and would love to make it up to you in any way possible.

July 20, 2014

Great dealership We were looking for a crew cab truck and found one we liked on the first day of our search. We were allowed to take the truck for several days and the More

by blefholz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 15, 2014

Service center So I've had my 07 GMC sierra for three months now. Burns a quart or more of oil in about 2300 miles. Doesn't smoke or leak so the oil is going somewhe More

by Cornelius84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
July 12, 2014

Great guys, great experience Rocky made sure we got the truck we wanted and was very friendly. He stayed late to finish the purchase then even took us to dinner and Doug was frien More

by Darren P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King, Rocky Browne
July 08, 2014

Nice dealership It ended up being a good experience and I would recommend purchasing your next vehicle here. The people are very friendly and great to work with. Th More

by ginabsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King, Mike Dudok
July 07, 2014

Good Deal! I bought two vehicles from Tim and Clifton and I can summarize my experience at show me auto mall by saying they stand by their word and give excellen More

by ellen.rakestrawfreeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifton Pardue
July 05, 2014

Used car purchase Upon entering the show room floor, you find that you will be greeted with a smile and a hand shake. The staff are very courteous and friendly. Nick is More

by shortround
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King, Nick Snider, Chris Palis
June 27, 2014

Excelent Service Tim is very knowlegable on GMC vechicles. My experience with this dealership was awesome from the time if first email them to when I drove off with my More

by KATHYLAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 26, 2014

Service Miles was our sales person. He did an excellent job making sure all my needs were met. Then made sure I was passed on to the service department to mak More

by renee0417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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