Showcase Auto Sales

We recently purchased a vehicle from this dealership, and it turned into one of the worst experiences we’ve ever had. My husband and I had just moved to the state, have a baby on the way, and urgently nee it turned into one of the worst experiences we’ve ever had. My husband and I had just moved to the state, have a baby on the way, and urgently needed a reliable vehicle. We worked with Nate and Eric. When we test drove the car, we noticed it was completely on “E” with almost no gas, which limited how long we could drive it. Looking back, this feels intentional. During the short test drive, my husband noticed the check engine light was on. We asked Eric about it, and he took it to their “mechanic” to check the code. He came back with a screenshot claiming it was only an O2 sensor and said it was an easy fix. My husband asked multiple times if that was the only issue, and we were reassured it was. Based on that, we paid for the car in full. Not even far enough down the road to reach the interstate, the oil sensor light came on and the car started acting strange. My husband stopped at AutoZone and found there wasn’t a drop of coolant in the vehicle. After letting it cool down and adding coolant, it immediately poured out onto the ground because there was a massive hole caused by a blown head gasket. The car started smoking, wouldn’t restart, and we were stranded two hours from home. We had to pay for a tow truck just to get the car back. When my husband ran his own code reader, over 10 codes appeared — not just the “O2 sensor” they claimed. It also became obvious someone had already been working around the head gasket area, which makes it very hard to believe they didn’t know about this major issue beforehand. We called, emailed, and left voicemails immediately, but got no response. After multiple follow-ups over the next week, we were repeatedly told “the boss is in a meeting” and would call us back. That never happened. When my husband finally told Eric we would be reporting this to the state for knowingly selling a defective vehicle, Eric laughed and said, “I wouldn’t do that, it will be no help to you at all,” before hanging up. We’ve now had to take the car to an independent mechanic and are facing the cost of a full engine replacement — nearly the same amount we paid for the car. This dealership sold us a vehicle they appear to have known was seriously damaged and then completely ignored us when we tried to resolve it. The fact that the car was on empty, had no coolant, and had obvious pre-existing work done around the blown head gasket makes this feel incredibly deceptive. Please be extremely cautious if considering buying here. I wish we had paid more attention to the reviews beforehand. Based on our experience, I would not trust this dealership or the salespeople we dealt with. More

Jacob was very helpful in finding the vehicle for me. He was friendly and accommodating. He was friendly and accommodating. More

Lonnie did exceptional job preparing vehicle and paper work transaction during the time I went to get cashier check and return.thanks Rick Liggett work transaction during the time I went to get cashier check and return.thanks Rick Liggett More

Micah provided excellent service when I bought my Chrysler Pacifica. I would be more than happy to purchase a vehicle from him again in the future. Chrysler Pacifica. I would be more than happy to purchase a vehicle from him again in the future. More

Awesome to work with! I’ve bought multiple vehicles from here and have been happy with everyone. I’ve bought multiple vehicles from here and have been happy with everyone. More

Less than 3 months and $9000 down the drain. Vehicle is crap. Ken is a horrible salesman. They are criminals and don’t care who they sell to or what they sell Vehicle is crap. Ken is a horrible salesman. They are criminals and don’t care who they sell to or what they sell More

Would like to give them zero stars. My nephew bought a Ford fusion and a few months later he needed a new engine. Over 5 thousand dollars. I bought a dodge journey and the 3 month wa My nephew bought a Ford fusion and a few months later he needed a new engine. Over 5 thousand dollars. I bought a dodge journey and the 3 month warranty. Warranty expired and car started acting up. All said and done I put 1200 dollars into my car and still not running. Needs a new motor 3300 dollars. Cant afford it. Still making car payments. Going to drive it until it quits on me. Living on social security so I guess when it quits I start walking or sit home. Would not recommend these crooks to anyone. More

I purchased a car two weeks ago for 4000 dollars. It's a GMC Envoy as is no warranty. Not even after the first week the power steering pump is broken. Doesnt work. Fuild pooring out. It stalls consta It's a GMC Envoy as is no warranty. Not even after the first week the power steering pump is broken. Doesnt work. Fuild pooring out. It stalls constantly and barely shifts. The dealership doesn't carry insurance for you to be able to test drive their vehicles. And sold me a complete lemon. And are unwilling to call me back or even exchange the car for a different one. More

Don't do it! They are crooks! Selling garbage vehicles. I paid $6000 on a vehicle that didn't even make it 1 day. $3000 worth or work needed just to drive it agai They are crooks! Selling garbage vehicles. I paid $6000 on a vehicle that didn't even make it 1 day. $3000 worth or work needed just to drive it again!!!! More

Went here to see a truck a few years ago, there vehicle's are mostly totaled cars from Canada that they got new titles for. They have a mechanic there that will tell you a car is fine even if it isn’t and se are mostly totaled cars from Canada that they got new titles for. They have a mechanic there that will tell you a car is fine even if it isn’t and sell you junk. Theres groups online that talk about how bad this. I’m thankful we didn’t purchase a car from them and I advise anyone looking for a vehicle avoid this place like the plague as well. More