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Showcase Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.7
2,374 Reviews
Welcome to Showcase Honda in Phoenix, AZ is Arizona's Best Dealer for New Honda cars and Quality Used Cars. Showcase Honda is conveniently located just off the I-51, between North 16th Street and North 12th Street on Camelback Road. Showcase Honda proudly serves our neighbors all around the greater Phoenix Metro area being the first Honda store in town! Showcase Honda in Phoenix has a large selection of New Honda Models as well as Quality Pre-Owned Cars and Trucks. You can research all the Honda models right here in our virtual Honda Showroom. Drivers interested in a sport utility vehicles can choose between the class leading Honda CR-V, the award-winning Pilot SUV, hip Honda Element and the all-new rugged and dependable Honda Ridgeline We hope to have the opportunity to meet you soon at our greater Phoenix Honda dealership. Our helpful staff is always available to answer any question you may have about purchasing a new or used car, financing, repair or car parts. Browse our inventory and take a test drive of a new Honda Civic, Fit, Accord, CR-V, Odyssey, Element, or any other Honda, when you visit our Phoenix car dealership!
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1333 East Camelback Rd

Phoenix, AZ

85014

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Showing 2,374 reviews

February 07, 2022

Everyone was fun, upbeat and very professional!! Love the energy! I had a great experience! More

by leam29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric , Trey Sutherland, Ali Alhar
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Feb 08, 2022 -

Showcase Honda responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Feb 25, 2022 -

leam29 responded

Update: These people are liars and cheaters and I will NEVER do business with them again. I wouldn’t refer a living soul to this place. They force people to give them 5 star ratings and reviews by harassing them and told me they will be fined if I didn’t. They will be hearing from my lawyer

February 04, 2022

Yesterday I had absolutely the best car buying experience of my life!! My salesman Gary Smith Jr. was fantastic! Extremely happy with my brand new Honda HR-V! More

by Richard and Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Smith Jr.
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Feb 07, 2022 -

Showcase Honda responded

Richard and Mary, thank you for your positive review!

January 10, 2022

Very professionalism knows the car knows the product. Very helpful knowledgeable. Easy person to talk with More

by Jeremyharer1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deneen Smeraldo
Report | Print
Jan 12, 2022 -

Showcase Honda responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 09, 2022

Dennene in Showcase Honda were right on the money and right on the price! I was treated with more respect and they kept me in the loop all the way through the deal there was no shady dealings! More

by Rooster1918
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deneen Smeraldo
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Jan 10, 2022 -

Showcase Honda responded

Thank you for your positive feedback!

January 09, 2022

Deneen was great and took her time to go over the features of the new car. Overall, it was a pleasant experience and I love my new car! More

by Mills.maryann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deneen Smeraldo
Report | Print
Jan 10, 2022 -

Showcase Honda responded

Thank you for your positive feedback!

January 09, 2022

See an was very helpful and has followed up with me. She is definitely my go to girl for when I need my next car. More

by Mvedwards11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan in service has always been a pleasure to work with, Deneen Smeraldo
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Jan 10, 2022 -

Showcase Honda responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 09, 2022

Seen an Audi A3 online and talked to Rob for a 12:30 meeting. When arrived at the dealership the greeting salesman (Ismael Lopez) showed me the gates saying there is no A3 available. :-)) Needles to s More

by audi A3 potential customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2022 -

Showcase Honda responded

Thank you for your detailed feedback. Customer service and transparency are extremely important to us. However, we are unable to validate a review from an account using a screen-name, and cannot respond to your situation accordingly. At your earliest convenience, please contact Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539, thank you!

Jan 26, 2022 -

audi A3 potential customer responded

How many customers where in contact with your representative by the name Rob for a vehicle named Audi A3 (the only A3 existent on the lot, priced online at $20,900 before taxes) and then talked to a person in the dealership named Ismael Lopez plus to his two managers? I know you do not like it but this is what a customer's experience in Showcase Honda was in Jan 2022. It is not just that it takes your sales reps 20 minutes to find out how the gas cap is opening on an Audi (this is an actual fact, I waited 20 minutes for Ismael to phone somebody and learn who an Audi's gas cap would open when I went out for a test drive) but the customer service here is exactly as it was described by you: "we are unable....." The potential customers have to know - And Warren Buffet and his lieutenants as well, if they give a "dime" on what's going on in their front lines.

January 08, 2022

Great to deal with. Easy purchase, we got everything we wanted. I'll go back for the next vehicle. More

by Miss_Robbi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deneen Smeraldo
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Jan 10, 2022 -

Showcase Honda responded

Thank you for your positive feedback!

January 06, 2022

No Certified Pre-owned inspection paperwork, no manuals, no warranty information, no calls returned, no receptionist, just a black hole. High pressure finance department, un knowledgeable salesman, rude “ma More

by clever7981
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Atul Sharma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Voss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Alhar
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December 08, 2021

Poor service and a ripoff. Charged almost $300 for a gas cap. They removed the Bouncie device from my car and never put it back. More

by yvonrdcnsd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh
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Dec 28, 2021 -

Showcase Honda responded

Thank you for trusting us with your service needs. We hate to learn about your negative experience. However, we are unable to validate a review from an account using a screen-name, and cannot respond to your situation accordingly. At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800.

Dec 28, 2021 -

yvonrdcnsd responded

Myself and my husband left multiple messages with Sean Hoopes. He does not answer his calls nor does he return voicemail messages. If you really cared about service you would already know this information.

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