
Showcase Honda
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Toby is da man Toby is the best of the best! I hope you get Toby because there is no possible way anyone there can do a better job. Toby is the best of the best! I hope you get Toby because there is no possible way anyone there can do a better job. More
Not your typical sales experience Go in knowing what you want with the piece of mind that they will do whatever it takes to get it. That's how I felt. I used to always hear horror stor Go in knowing what you want with the piece of mind that they will do whatever it takes to get it. That's how I felt. I used to always hear horror stories about how car salespeople (yes, gender neutral) are lost and are only setup to make themselves money and get you the worst deal. I never felt like that once. No tricks here, no smoke and mirrors, no song and dance. I feel comfortable knowing that in the future when I need to make another purchase, the staff at showcase jobs will have my back. More
Best dealer for new comer He would explain details for new comer, it was very helpful to make a decision. Also the price is very good and he is very flexible. He would explain details for new comer, it was very helpful to make a decision. Also the price is very good and he is very flexible. More
To be continued The over all dealership and staff were good, however the finance guy Ken was terrible he had an aggressive approach and was not willing to cover deta The over all dealership and staff were good, however the finance guy Ken was terrible he had an aggressive approach and was not willing to cover details nor negotiate a deal suitable for me. With the sales rep a budget was discussed and set. I expressed my concern that i did NOT want to finance through Honda but through my bank. Once transferred to Ken I reiterated my budget amount and what needed it to come with it. While discussing the warranties available he was condescending in the sense of bringing up his own vehicles and their warranties (neither of which are Honda’s) so I didn’t understand how that would help me at all. (He literally brought out his payments on his corvette) When speaking in regards to the different warranty packages my initial budget was dismissed entirely. I asked for a better understanding on warranties weighing out the pros and cons. This is when he showed his frustration and raised his tone and started mentioning “hey it’s Christmas Eve bro” (seeing as i don’t celebrate Christmas it was insulting to and lowered his professionalism in my opinion ) That’s when i asked to speak to somebody else and stated I would come back on Wednesday if he was unable to do it correctly. When i asked for some one else he expressed that it was not an option and wouldn’t give a name for someone else to speak with. He failed to give me a proper understanding on the warranty and started dismissing my concerns and avoided questions that would make him elaborate. It was presented by him that if i don’t get the platinum warranty then i couldn’t get the others ones “because i would be getting ripped off” in his words. At that point he was no longer willing to give me clarification about my questions , my budget or any other concerns that I had. His only focus was to complete the sale before leaving for the end of the night. (Literally left at 6:17 pm) The process was rushed and overwhelming. He started to just give paperwork with minimal details on the contract. With all of this happening I’m completely unsatisfied with his customer service . I no longer want the car and do NOT want to complete this sale. This isn’t at all the feeling I expected with buying a new car . It’s 5 am and I’m currently waiting for the dealership to open in NEED of solution. Overall I don’t want anyone else to feel like this and I don’t think the reflection of the company to be based on his interactions. More
Oil change is always fast!! Every time get my service done here it’s so fast and the waiting area is always clean and comfortable! Thank you Richard Vargas and showcase Honda for Every time get my service done here it’s so fast and the waiting area is always clean and comfortable! Thank you Richard Vargas and showcase Honda for always giving me the best service! More
Great service Called with an engine light problem, Jose said to bring it in and within a couple hour of my call, I was in my car, fixed and washed. I am amazed with Called with an engine light problem, Jose said to bring it in and within a couple hour of my call, I was in my car, fixed and washed. I am amazed with their prompt service. More
Great Customer Service I was working with Bo for my car repair and he was courteous and constantly called with updates on the progress of the repair. Great customer service! I was working with Bo for my car repair and he was courteous and constantly called with updates on the progress of the repair. Great customer service! More
Excellent service and personal My review is about the same as my husband's experience at SCHonda. We brought in 2 CRv's for a 30,000 complete checkup. Jose Elias handled both our c My review is about the same as my husband's experience at SCHonda. We brought in 2 CRv's for a 30,000 complete checkup. Jose Elias handled both our cars. He's courteous, professional and does an excellent job. The manager Jonathan C helped us select new SUV's for possible purchase in 2019. He was very helpful in answering all our questions about 2019 models. In short, we have dealt with SC Honda for many years and have been very satisfied, More
Very helpful and willing to work with me Victor was very helpful and patient with all of my questions. The overall visit was informative, quick and I was thankful to have had their holiday di Victor was very helpful and patient with all of my questions. The overall visit was informative, quick and I was thankful to have had their holiday discounts to lower the overall costs. More
Excellent service MICHAEL. CONNOR Was extreamly professional And and i could sense he was genuine on wanting too help me the best he could . plus everybody else he w MICHAEL. CONNOR Was extreamly professional And and i could sense he was genuine on wanting too help me the best he could . plus everybody else he was working with . U should give MR. CONNOR A RAISE IN PAY CHECK!!!!!!!!!!!! More