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Showcase Honda
Phoenix, AZ
2,434 Reviews
Welcome to Showcase Honda in Phoenix, AZ is Arizona's Best Dealer for New Honda cars and Quality Used Cars. Showcase Honda is conveniently located just off the I-51, between North 16th Street and North 12th Street on Camelback Road. Showcase Honda proudly serves our neighbors all around the greater Phoenix Metro area being the first Honda store in town!
Showcase Honda in Phoenix has a large selection of New Honda Models as well as Quality Pre-Owned Cars and Trucks. You can research all the Honda models right here in our virtual Honda Showroom. Drivers interested in a sport utility vehicles can choose between the class leading Honda CR-V, the award-winning Pilot SUV, hip Honda Element and the all-new rugged and dependable Honda Ridgeline
We hope to have the opportunity to meet you soon at our greater Phoenix Honda dealership. Our helpful staff is always available to answer any question you may have about purchasing a new or used car, financing, repair or car parts. Browse our inventory and take a test drive of a new Honda Civic, Fit, Accord, CR-V, Odyssey, Element, or any other Honda, when you visit our Phoenix car dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,434 reviews
June 28, 2017
Great experience I was in the market for a Honda Pilot Touring. I worked with internet salesman Atul Sharma to negotiate the price. He was not going to be onsite for m I was in the market for a Honda Pilot Touring. I worked with internet salesman Atul Sharma to negotiate the price. He was not going to be onsite for my visit so he arranged for me to complete the purchase process with Aaron McDonald, also an internet sales manager. The process was smooth (I knew what I wanted) and the price was very competitive. I was surprised that they matched an offer from a national chain. I got a very fair price, no gimmicks or games. I would recommend that folks contact either Atul Sharma or Aaron McDonald at Showcase Honda ic you are in the market for a Honda. More
by Reererer
Employees Worked With
Other Employees :
Fiancé person is not listed above. He was great (from Yuma)!!
May 31, 2017
GREAT EXPERIENCE BUYING OUR NEW HONDA! We have bought a lot of cars over the decades and know the "drill" so we went in saying "just show us the car we want to see" - a Honda Pilot Elite. P We have bought a lot of cars over the decades and know the "drill" so we went in saying "just show us the car we want to see" - a Honda Pilot Elite. Paul our salesman has a really fun personality and knows cars and when he didn't know every last detail of the questions that we were asking, he called over Jon to help and between those two we were fully educated on the 2017 Pilot. We thought about it overnight and the next morning called Paul on his cell to tell him he had the sale. He was not working but set us up with Jon who then had Dakota help us with the deal. Again, we said we did not want to haggle and be there all day - "just give us your best offer on our trade-in and the new car" - and so one of the 2 Treys came over with the offer and it was A GREAT OFFER! No haggling, no going back and forth. So, that was it - we signed it and now we have an awesome new Pilot! The sales people here actually listened to us - most painless car buying experience ever. My husband actually "hoped" to pay about $1000 less BUT because everyone was so helpful and up-front, he said it was worth it to work with such good people. We still got a really good deal and NO GIMICS! More
by happycarshopper
Employees Worked With
Paul Hapeman, Dakota, Trey, Jonathan Chiazza
May 16, 2017
Not even a single pleasing service experience I gave a very good rating to this dealership 2 years ago when I purchased my car. But thats all it is. I should admit that I had been convinced that t I gave a very good rating to this dealership 2 years ago when I purchased my car. But thats all it is. I should admit that I had been convinced that this dealership is a good place, because the dealership salesmen keep following up on me and show care towards my car till they got me write this rating. Yes this was a demand from the dealership that I give a 5 rating in Google and Yelp Reviews for a free oil change service !! Sooner I realized this is the worst place for you to buy your car or service it. Every time I call in for a service someone picks up and confirms an appointment but when I drive my car in, they will say there is no appointment booked for me and I have to wait for hours to get my Car serviced, and they wouldn't give me a ride back home as my home is 5.5 miles away from the showroom, and they would give you a ride only if its within 5 miles (which is ridiculous by the way). Will share my recent experience with this dealership, I honestly take my car to this showroom only because they gave a 3 year free zaktek recoat every 6 months. I have had enough bad experiences with this showroom, and this is the only reason I still go over there. Their policy says that you should wash your car thoroughly before you take it to zaktek as they would not wash your car and any dirt on the car will be permanent if they apply zaktek on it. Keeping it a practice I hand wash my car every single time including my last visit, where they had to keep the car for 1 full day as their service guy - Michael Connor had no clue on how much time the works to be done on the car would take. After the full day service, by day end I was given my car to pick up, and I took the car drove home and got down and noticed a dent in the car which these service guys put on my car. It was not before when I took the car because i know each and every piece of scratch on car as I hand wash it thoroughly. I took a couple of photos and sent it to the service guy the same day reporting that its a dent that they created and should fix for me. The next day when I called up he said they feel sorry and will fix that for me, and when I tried to schedule my appointment he said he is not working over that Saturday and asked me to schedule the next Saturday (because Saturdays are my preferred days that would work for me) The second Saturday when I called up he said the body shop is closed on all Saturdays and I should bring my car on a week day. Last week being a busy week I took the car today and Michael says he will take care of it and I left my car whole day 8-5 at the dealership. When i get back at 5, he brings in his manager Sean Hoopes, who is defending that the dent could have never happened in their service. He is so rude and just doesn't care about what you say, but he keeps saying what he says, and is very shameless to say that he doesn't take responsibility of your car when you leave in that dealership for service !! So beware of this, its coming a service manager, that he is not responsible for your cars, and so this shows they can just break your car into pieces and defend that their people didn't do it, and that is how car could have been when you leave it there. Basically he is not ready to listen to me and just wants to talk what he wants to talk. Thinking he is the only smart man who knows about cars, he starts explaining how such a dent could have been created and what are his proofs that he is not responsible for it, (by the way his justifications are hilarious and stupid). I have had problem with my GPS which doesn't work as per the given manual which I had taken to the same dealership atleast 8-9 times in the first 6 months where no one has any knowledge about it and just says, thats how it will work in your honda. But now for this dent, which these guys left on my car, their Service manager starts giving technical explanations on what is the force and angle that an non metallic object should have hit the car to leave such a mark there, and amount of scraps on the paint and the effects of the force on the car (?@#!!#$%#%$!#) 1. Michael Connor has no sense of letting me know this is how they will make their decisions upfront on my calls to him when I schedule my appointment. 2. He was not even having the courtesy to let me know that the body shops timing and service centre timings are important in the first place when I try to schedule my appointment 3. He doesn't have the courtesy to call me and let me know once he knows that they are not going to fix the dent for me, and give me options on how much they would charge if they have to do it, and if I wish to do it 4. Sean Hoopes has no care about what you say and comes to a talk or discussion as if he is hearing about this for the first time but has already made up his mind on how he is going to save his a** 5. Even after you argue for minutes he doesn't have the sense to accept the mistake and try to resolve it, which is the primary goal for customer service. So, today would be my last visit to this dealership, I have had enough with these ridiculous bunch of people just being silly for my free zaktek coating, when I can get better wax coating for few bucks outside. I guess Warren Buffett, did a mistake buying this dealership... More
by sathiesh kumar
May 15, 2017
Nearly 10 Years of Loyalty to Showcase Honda I can't begin to express my satisfaction with Showcase Honda based on my most recent visit. Jonathan Chiazza was my sales rep and he found every possi I can't begin to express my satisfaction with Showcase Honda based on my most recent visit. Jonathan Chiazza was my sales rep and he found every possible solution to each of my requests. He was able to get me into a vehicle I loved, offer it for a price that helped me out a great deal financially, provide an above and beyond solution to a cargo space issue I was concerned about, and ultimately "wow'd" me at every corner. After 9 years of handling my leases with Showcase Honda, I was interested in looking at other options in the valley along with Showcase Honda. Through his attention to detail, willingness to consider my financials and requests, and all-around good nature, Jonathan reminded me of why I go to Showcase Honda and why I believe they are the best Honda Dealer in town. Jonathan is a prime example of professionalism and service that you can find here at Showcase. Jonathan, I thank you for your service and "above-and-beyond" approach to get the deal done. It is truly appreciated. More
by JordoPhx
Employees Worked With
Jonathan Chiazza
May 13, 2017
Surpassed my expectations I was shopping for a used car. From the moment of first contact through the signing process I was impressed and won over by the courtesy shown by ever I was shopping for a used car. From the moment of first contact through the signing process I was impressed and won over by the courtesy shown by every single employee. For me, this dealership is a gem. Manny, my salesman, was knowledgeable and patient and never exerted pressure. Once the price was negotiated, I had the good fortune to land in Jeremy's office for financing. Jeremy helped lay out my options for coverage, When I got home that night, I had second thoughts about some of the plans I accepted. The next day, I returned and owing to Jeremy's day off, I worked with Richard. He did not hesitate to draw up a new contract to meet my budget. Then, the next day, Jeremy called and said he could lower my rate even more and asked I come in to re-sign. Unbelievable!!! I've never witnessed such superior service from any car dealership. Red carpet treatment the whole way. Thank you, Showcase Honda, for making my purchase experience the best I've ever had! More
by phil14
Employees Worked With
Other Employees :
Richard Luna, Blake Bishop, Manuel Castillo, Jeremy Ransom
May 12, 2017
Great Experience with Showcase Honda 2nd time buying a car from Showcase Honda and 2nd time working with Atul Sharma at Showcase, Atul is a true professional. He gave me his best price 2nd time buying a car from Showcase Honda and 2nd time working with Atul Sharma at Showcase, Atul is a true professional. He gave me his best price first, and I ofcourse worked him over to try to get a better deal, but after shopping around online came to realize he truly put his best deal up front. Then we worked on trade in value of my car, and came to an agreement quickly on a price that worked for both us. Atul went the extra mile and arranged all the paperwork and delivered the new car to me personally. Amazing customer service from start to finish! More
by sonya316
Employees Worked With
April 28, 2017
Best Honda Dealership in Phoenix We went to Showcase Honda for the first time in April 2015. Our salesman is JonChiazza. He listened to what we wanted, talked to us about finances, an We went to Showcase Honda for the first time in April 2015. Our salesman is JonChiazza. He listened to what we wanted, talked to us about finances, and went to his manager and got us a better deal than we expected on a new 2015 Honda Civic. He even walked all over the back lot looking for one in the exact color I wanted. We loved that car! In November 2016, while waiting for our car to get the oil changed, Jon and my husband were talking about the new 2017 Civic Hatchback. My husband test drove it "just for fun", and fell in love. Jonathan and his manager worked it out so our payments stayed the same as our 2015, and now we have a 2017 Hatchback that we adore!! It's so sexy and so much fun to drive! But it's also big enough for our grown kids and safe for the grandbabies. Showcase Honda has always listened and has never been pushy. Their Honda Loyalty program can't be beat! If you want a great experience buying a new car, go to Showcase Honda and ask for Jonathan Chiazza. You'll never go anywhere else after that. THANK YOU SHOWCASE AND JONATHAN! More
by Bonthomas
Employees Worked With
Jonathan Chiazza
April 15, 2017
Deneen Smeraldo My family just bought our 4th and 5th Honda from Deneen Smeraldo, Showcase Honda. Why do we keep coming back to Deneen Smeraldo? Because she gives our My family just bought our 4th and 5th Honda from Deneen Smeraldo, Showcase Honda. Why do we keep coming back to Deneen Smeraldo? Because she gives our family the best "value". Value = Price + Customer Experience. More
by Rainman
Employees Worked With
Deneen Smeraldo
April 10, 2017
Don't buy from this dealer This dealership rips people off, especially senior citizens. They tell you that you are getting accessories on your car, and never put them in. Afte This dealership rips people off, especially senior citizens. They tell you that you are getting accessories on your car, and never put them in. After they "persuade" you to sign the agreement, they never put the accessories in. They totally take advantage of senior citizens. Do not buy from them, or even go in there. They are thieves. They are being reported to the BBB. I would give them negative stars. I can't stress that enough. More
by Postoffice
Employees Worked With
March 27, 2017
Worst experience, very disappointing Bad customer service! After texting and talking with William and Tre about the car i was interested in, we made an appt to go look at the car. They ca Bad customer service! After texting and talking with William and Tre about the car i was interested in, we made an appt to go look at the car. They called me to confirm my appointment that morning and couldnt tell me the car I was wanting had been sold the night before. Then, the 2 men i had been talking to and was supposed to meet with werent even there!! They have the worst customer service and didnt even apologize for wasting my time and money! So disappointed! I called Courtesy Chevrolet, told them what i wanted and the price i could pay, they called me back 20 min later with a great deal for the car i wanted. No bs, no games, just honest business with excellent customer service, unlike honda showcase, and I came home happy in my dream car. You guys need to get some customer service training from courtesy chevrolet! More
by Rachelle Razo
