Sean Hoopes
Sean Hoopes at Showcase Honda

Sean Hoopes

Service Director

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.4
42 Reviews
4.4

42 Reviews

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42 Reviews of Sean Hoopes

May 22, 2026

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This is the third time we've purchased a vehicle from this dealership. Very quick and professional. More

by bettybmoreno43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2026

Showcase Honda responded

We are overjoyed to hear about your continued trust in our team and services! Having you return for your third vehicle purchase truly means the world to us, and we're thrilled that you found our process quick and professional once again. Your loyalty as a customer is incredibly valuable to us, and we're honored that Showcase Honda has been your choice for multiple vehicle purchases. Thank you for taking the time to share your positive experience - it motivates our entire team to continue delivering the exceptional service you've come to expect.

May 09, 2026

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Everyone i had contact with was polite, professional, and friendly. The service was excellent and had a great outcome. I would recommend this Honda dealer to anyone who needs service More

by FRANKIECHRISTOPHER6294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

Thank you for your wonderful feedback about your experience with our team. We are pleased to hear that our staff provided you with the polite and professional service you deserved. Your kind words about the excellent service and positive results mean so much to us. We truly appreciate you taking the time to recommend Showcase Honda to others who may need automotive service. Your trust in our dealership is something we value greatly.

May 09, 2026

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Pushing uneeded services on the elderly and giving pii to sales without permission should be a crime. More

by NeverAgain
Service Price Transparency
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Service Communication
Recommend Dealer
No
May 18, 2026

Showcase Honda responded

We understand concerns regarding transparency in recommended services and the importance of protecting customer information and privacy at all times. Maintaining appropriate communication and ensuring customers feel confident in how their information is handled is a priority in all service interactions. We continue working to reinforce clear guidelines around service recommendations and information handling across all departments. Please contact Sean Hoopes, our Service Director, at 602-274-3800 for assistance.

May 07, 2026

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Was in and out pretty fast for a dealership everyone was professional and helpful, very good job. More

by SHAWNANDREWS947
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

We are privileged to hear about your positive experience with our team. Your feedback about the efficient service and professional staff truly means a lot to us. We understand how valuable your time is, and we're pleased that we could provide you with quick and helpful service during your visit. Thank you for recognizing our team's dedication to delivering quality customer care at Showcase Honda.

May 06, 2026

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Showcase Honda Always takes good care of my civic service is always great Thank you! More

by ulysses.soriano301
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Birchman, Cassie Allen, Devin Suzuki, Austin Czerwinski , Sebastian Eshelman, Francisco Ostos, Kevin Proo, Joseph Ungor

May 08, 2026

Showcase Honda responded

We are absolutely thrilled to hear about your wonderful experience with your Civic maintenance. Your loyalty means everything to us, and we take great pride in providing excellent service for every visit. It brings us joy to know that our team consistently delivers the quality care you expect. We truly appreciate your trust in Showcase Honda and look forward to continuing to serve you and your vehicle for years to come.

November 14, 2025

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Love this place. Will be buying my next car here. service and attention is excellent More

by jamillah.douglas
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Showcase Honda responded

Thank you for the wonderful feedback! We're thrilled you had such a positive experience with our service and attention. We look forward to helping you find your next perfect vehicle!

October 11, 2025

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Employee Rating

I'm happy to be a costumer of showcase honda because the employees are professional. Than you showcase honda. More

by Ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard York, James Birchman, Cassie Allen, Austin Czerwinski , Sebastian Eshelman, Francisco Ostos, Kevin Proo, Brisas and Noa auto parts

Oct 14, 2025

Showcase Honda responded

We deeply cherish your loyalty as a customer, Ricardo. It means so much to hear that you appreciate the professionalism of our team members.

October 04, 2025

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He was very helpful and polite. A customer service professional! Yep that’s all the words I have. More

by Djrutledge11@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Birchman, Cassie Allen

Oct 08, 2025

Showcase Honda responded

Thank you for sharing your wonderful feedback about your experience with us. We're delighted to hear that our team member provided you with such exceptional assistance and maintained a courteous approach throughout your visit.

September 03, 2025

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Cassie n Kayla are always a pleasure. They always go above n beyond to ensure a good experience. Would recommend SCH service, be sure to ask for the ladies!! More

by bugsy87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Showcase Honda responded

Thank you for the wonderful shoutout! We’re so glad to hear Cassie and Kayla always make your visits such a great experience.

Sep 17, 2025

bugsy87 responded

Definitely recommend the ladies!! I'll be seeing them again !!

August 24, 2025

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Employee Rating

My Service Rep Robbie was very nice, thorough and communicated with me. I felt heard and felt Robbie gave me detailed information on my repair. More

by AMBER
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Birchman, Cassie Allen , Robbie Schumann & bought the car from Christian; both would get 5 stars

Aug 28, 2025

Showcase Honda responded

We are delighted to hear about your positive experience with our service team. It's wonderful to know that you felt heard throughout your visit and received the detailed information you needed regarding your repair. Your feedback about feeling well-communicated with highlights the level of care our team strives to provide every customer.

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