Showcase Honda

Service! Cameron Hollis is a very sharp young man. Always seems to tell me what I need to know and looks out for proactive maintenance on my vehicle. I would n Cameron Hollis is a very sharp young man. Always seems to tell me what I need to know and looks out for proactive maintenance on my vehicle. I would never take my Honda anywhere else other than to Cameron. He deserves recognition for the best customer service I have received at a dealership. A guy like Cameron is very promotable and loyal! More

Warranty Abuse? The sales experience was typical. Bruno was good, no-pressure style, but the financial negotiation involved pressure to buy a service plan. The after- The sales experience was typical. Bruno was good, no-pressure style, but the financial negotiation involved pressure to buy a service plan. The after-sales experience was UNACCEPTABLE. The wheels could not be balanced. But instead of replacing them right then, I had to come back and leave the car over the weekend so the wheels could be heat treated, after which the wheels still didn't balance and had to be replaced. So, this dealership got paid by Honda for all this warranty work + the car rental cost. It would have been cheaper to replace the tires, whether they could be fixed or not, but the other way earns more money for Showcase. However, this other way is at Honda's unnecessary expense and at the maximum inconvenience for me and waste of my time. So much for having a "Customer Loyalty" agent, who has no clue how to do her job. The whole experience reeks unethical. More

Great Service Experience Great experience in the service department. I usually take my Accord to the dealership closer to my house, but this one is close to my work. Richard p Great experience in the service department. I usually take my Accord to the dealership closer to my house, but this one is close to my work. Richard provided me with the diagnostics and available options. He also made sure my car was finished that same day. Best of all, he fixed the problem and the car is running great. More

awsome expericence I just received my vehicle and I am very pleased with my service and my car looks awesome. Mr. Estrella always takes excellent care of me and my pil I just received my vehicle and I am very pleased with my service and my car looks awesome. Mr. Estrella always takes excellent care of me and my pilot and that's why we continue to come back. “ More

Service Good intake and service for my vehicle. My Honda was ready out front at the time that I let Richard know that I would be arriving Good intake and service for my vehicle. My Honda was ready out front at the time that I let Richard know that I would be arriving More

Wonderful experience I had an excellent experience at Showcase Honda. I went in for an oil and cabin filter change. I got a service tech, Dan, who did an excellent job com I had an excellent experience at Showcase Honda. I went in for an oil and cabin filter change. I got a service tech, Dan, who did an excellent job communicating with me per a few item they found that needed attention - actually took me out to meet the mechanic and had him show me how the transmission fluid was dark-ish and needed replacement. And, showed me how tires were cupping on just one. I appreciated being shown these troubles, instead of just being told. More

Classic customer abuse from a shady dealership. Salesman intentionally misrepresented the advertised price, and when confronted agreed but still wanted to add on other things the dealership had supp Salesman intentionally misrepresented the advertised price, and when confronted agreed but still wanted to add on other things the dealership had supposedly added to the car. Come on, you advertise a price, you'd better stand behind it. Business manager was OK, although he used up too much of our time. Then, his boss came in and tried to upsell us to pay his shop expenses, even going so far as to offer us a lower loan interest rate if we would pay more outrageous fees for extended warranties (yes, plural). What a joke! Spent 4-5 hours of my life in that place, will NEVER buy another car there, and will steer everyone I know clear of that place!!! More

Stress free buying Just bought my 5th new car and I have to say this was my first ever positive experience at a dealership. Vince Mytko is not your typical "vulture" car Just bought my 5th new car and I have to say this was my first ever positive experience at a dealership. Vince Mytko is not your typical "vulture" car salesman. I felt absolutely no pressure whatsoever and was told a fair price from the beginning with no surprises or haggling. I wish I would've gone to him years ago! More

Happy Brought in car for oil change and was offered special for oil change and tire rotation. Job was done in less time than expected :) Thank you and Ha Brought in car for oil change and was offered special for oil change and tire rotation. Job was done in less time than expected :) Thank you and Happy holidays :) More

Great car buying experience Originally went into dealership to see a used BMW, but when we found out bank would not finance it due to being over 100k miles William took time to g Originally went into dealership to see a used BMW, but when we found out bank would not finance it due to being over 100k miles William took time to go through the inventory and found the Accord that I eventually purchased. More