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Showcase Honda - Service Center

Phoenix, AZ

4.7
1,019 Reviews
Call Service Center (602) 464-7145

1,019 Reviews of Showcase Honda - Service Center

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June 23, 2024

Always have great service and with Richard York. .....one reason we come there. He is very helpful More

by granygrnt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 23, 2024

Excellent service. Thank you Showcase Honda. I will definitely come back to take my Honda. More

by Ynt2honzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 23, 2024

Dealership was very pushy and invasive when trying to get me to buy things and have services I knew I did not need. In addition, it took very long to get to my car once it was finished and just sitting in th More

by MEGHANPARKER70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco Ostos
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Showcase Honda responded

Thank you for sharing your feedback. We sincerely apologize for your experience at our dealership. This is not the level of service we strive to provide. We would appreciate the opportunity to address your concerns directly. Please contact our Service Director, Sean Hoopes, at 602-274-3800. Thank you for bringing this to our attention, and we hope to serve you better in the future.

June 22, 2024

Great close brand they greet you fast . Hope it stays that way . Thanks for the good service . By More

by leealan18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel McCourt
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June 21, 2024

Best place to do the maintenance for my car . always warm welcome and delivery that was promised More

by MARCUGOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 21, 2024

Staff is courtesy and always on time. Explain repairs thoroughly and provide options. I actually enjoy visiting them for all my service needs! More

by MCTRACEY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 20, 2024

Transmission light on but charged $188 for diagnostic check but first thing u do is xx tranny dipstick , problem solved it was overfilled ,no Need for diagnostic charge More

by Jim horn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard York
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Showcase Honda responded

Thank you for sharing your recent experience with us, and we sincerely apologize for the inconvenience you encountered regarding the diagnostic charge for your transmission issue. Your feedback is important to us, and we regret any frustration this situation may have caused. We apologize for any miscommunication or oversight regarding the diagnosis of your transmission light issue. It is our priority to ensure accurate and efficient service for all our customers, and we regret that this was not reflected in your recent visit. To discuss this matter further and to address your concerns, we encourage you to contact Sean Hoopes, our Service Director, directly at 602-274-3800. Sean is committed to understanding your situation in detail and working with you to find a resolution that meets your satisfaction. Once again, we apologize for the inconvenience and appreciate your feedback as it helps us improve our service and customer experience.

June 20, 2024

Austin is always extremely helpful and not pushy when it comes to repairing either of our cars. More

by Medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 20, 2024

Excellent for service I looking for Honda accord LX OR EX 2018-2020 low 1.99 %APR More

by HUNGNGUYENHV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Obed Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 20, 2024

Everything was done correctly n on time. James was very helpful n informative. Love my Accord. More

by cindymercado2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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