Shults Resale Center of Dunkirk

Jim Gennock went above and beyond our expectations of a Jim Gennock went above and beyond our expectations of a salesman. He found the exact vehicle we were looking for! He is always available to answer ou Jim Gennock went above and beyond our expectations of a salesman. He found the exact vehicle we were looking for! He is always available to answer our questions about the features on the vehicle we purchased. Some of these features can be very confusing, but he was more than willing to walk us through the steps on how to use the computer in our Ford F-150 truck instead of telling us to read the manual! He also took the time to show us how to set and use the digital lock on our doors. We couldn't find the funnel for the gas tank, so he showed us where to find it. We were so pleased with his personality, professionalism, and customer service that we recommended him to a close friend of ours that was looking for a vehicle. Our friend also purchased a vehicle from him! More

I am giving this rating because I have delt with many car dealerships and have never come across a dealership with a sales consultant like Jim Gennock! He went out of his way to find me what I was looking f dealerships and have never come across a dealership with a sales consultant like Jim Gennock! He went out of his way to find me what I was looking for and in the price rage I needed it to be in! I have recommened this dealership to many of my friends and have told them to ask for Jim Gennock! When it comes time for another new vehicle I know exactly where I am going! Thank you Shults Resale Center of Dunkirk and Thank You Jim Gennock! More

Jim was a awesome sales person, he more than 100% cares about the dealership return sale. Im impressed as to his care with making me feel comfortable before and after sale. My next new or used will be han about the dealership return sale. Im impressed as to his care with making me feel comfortable before and after sale. My next new or used will be handled by him......Thank you DUNKIRKS DREAM TEAM More

Overall experience was great and so was Jim Gennock. Very attentive and responsive before, during, and AFTER the sale. Would recommend to anyone who is not interested in dealing with the normal antics of use attentive and responsive before, during, and AFTER the sale. Would recommend to anyone who is not interested in dealing with the normal antics of used car dealers. More

Over all good expierence, Jim is very nice and seems like he knows what he is doing, sold my wife 2013 Equinox and Me my new 2014 Silverado. he knows what he is doing, sold my wife 2013 Equinox and Me my new 2014 Silverado. More

Had a very good buying experience with Jim and the dealership in general. Jim was very knowledgeable on the vehicle I was interested in and worked hard to earn my business which isnt easy. The pre-s dealership in general. Jim was very knowledgeable on the vehicle I was interested in and worked hard to earn my business which isnt easy. The pre-sale discussions and after sale follow up from Jim have been excellent. I will certainly visit Jim again for future car needs. Thank you. More

This is the second vehicle that I have purchased from Jim and I must say that he and the staff at Shults have always gone above and beyond to make sure I leave happy. Jim isn't like most salesmen trying to s and I must say that he and the staff at Shults have always gone above and beyond to make sure I leave happy. Jim isn't like most salesmen trying to sell you a car. He wants to make sure you are happy with every aspect of the vehicle and continues to contact you to see if you need anything without being pushy. More

I have purchased vehicles from this Dealership on a number of occasions in the past--and that's why I keep going back. They treat you just great, pay attention to your needs, and work very easily with number of occasions in the past--and that's why I keep going back. They treat you just great, pay attention to your needs, and work very easily with you. Steve Newark has been nicknamed " The Specialist", and that's no surprise. He is very knowledgable, and just as personable too. I will keep going back for any future car needs I may have. More

Jim Gennock did an outstanding job getting me into a newer more fuel efficient vehicle for my wife and I. Extremely satisfied and will be doing g business with him and Shults Resale again! newer more fuel efficient vehicle for my wife and I. Extremely satisfied and will be doing g business with him and Shults Resale again! More

Mike Dougherty and his staff were very friendly and helpful. They made purchasing another vehicle recently from them very easy and affordable and would highly recommend them to any one looking to purc helpful. They made purchasing another vehicle recently from them very easy and affordable and would highly recommend them to any one looking to purchase a vehicle. More