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Sierra Chevrolet of Monrovia

Monrovia, CA

4.6
1,099 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,099 reviews

May 27, 2023

Tanya is very helpful and kind. I always looking for her first when i go to Sierra Chevrolet of Monrovia because i feel comfortable when she is assist me with my vehicle. Thank you More

by EAR_ONE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing some positive feedback on Tanya! Your continued business is an honor, and we're happy Tanya has continued to be a friendly, dependable resource for you and your automotive needs. We wish you pleasant travels until you come back to see us some day!

May 25, 2023

Elliott Morales-Amaya could not have been more professional and knowledgeable in answering our questions. Working with him was a pleasant experience. The demonstration he walked me through on the More

by Elma Flores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Wiesman
May 25, 2023 -

Sierra Chevrolet of Monrovia responded

Elma, thanks so much for recognizing Elliott's excellence by honoring him with your fantastic review! We're delighted he made sure you were happy and settled with your new vehicle before the end of your visit. Congratulations! We wish you all the happiness you've been looking forward to, from everyone here at Sierra Chevrolet!

May 25, 2023

my car was there for a month, Tanya did her best but there was very little information regarding the status of my car. i kept getting text messages instead of phone calls when i would call in. More

by oshalabi84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Had my brakes checked and was told they were good but they are not and they even put a sticker that my brakes were good but they are not More

by FCARVAJAL1307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerardo
May 24, 2023

The communication between service personnel needs improvement.the lack of communication between each other needs to improve, all service personnel should be able to assist any patron regardless of wh More

by daniel.topete78
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Frayre, Terry Quinn
May 26, 2023 -

Sierra Chevrolet of Monrovia responded

Great! Thank you for stopping by to let us know Terry followed up with your original review. We sincerely appreciate the opportunity to make things right, and we graciously look forward to seeing you in our service department again. We wish you the safest of travels until then!

May 24, 2023

Very fast the deal, Every Bady very professional and helpful Good attention and fast service More

by JONKAZCAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Sierra Chevrolet of Monrovia responded

Wonderful! Thanks so much for your 5-star review of our dealership. We're glad all of your interactions with our team were accommodating and supportive throughout your dealership visit. We wish you all the best in your upcoming travels, from all of us at Sierra Chevrolet!

May 24, 2023

I went to the dealership last night to look at a car but didn't think I was going to buy one. Our salesman (Christian) was upfront and honest about the options available for a Trailblazer and worked with u More

by dbeasley3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Wiesman, Sam M. Alfi
May 25, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for the stellar feedback on Cristian! We're delighted Cristian provided you with a pleasant, stress-free car shopping experience, and you even brought you sister-in-law in to experience this for herself. We wish your family many safe and happy travels, from the entire team at Sierra Chevrolet, until we meet again!

May 21, 2023

The staff was absolutely amazing and everyone seemed happy to be there. I was talking (email communication) to Cristian Zuno over a few days and he provided me with all of the information I needed regar More

by William Devon Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Wiesman, Sam M. Alfi
May 22, 2023 -

Sierra Chevrolet of Monrovia responded

William, thank you for sharing your lovely feedback on working with Cristian! We're thrilled he was there for you right from the start to help you eventually close the deal on the vehicle you wanted. Congratulations! Best wishes for awesome travels in your future, from the whole team at Sierra Chevrolet!

May 18, 2023

Joe is very attentive to my service needs, never try's to sell me services I do not need. Go see Joe! More

by Dksievertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for taking a moment to give credit to Joe for always provided you with reliable, attentive service! We sincerely appreciate your ongoing business in our service department, and we know Joe will be humbled by your kind words. Thanks for choosing Sierra Chevrolet for your automotive needs!

May 18, 2023

If you’re not going to work on the car until the afternoon, then make the appointment for the afternoon. You kept our car all day and wasted our time. More

by ROBINSON3070
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
May 23, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. I want to apologize sincerely for the appointment running longer than anticipated. I understand that it may have inconvenienced you, and I'm truly sorry for the delay. Feel free to contact me and I'd be happy to discuss your concerns. Your feedback is integral to systemic improvements and we truly appreciate it. Terry Guinn Service Manager Sierra Chevrolet tguinn@sierracars.com

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