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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
378 Reviews

378 Reviews of Sierra Subaru of Monrovia - Service Center

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December 31, 2023

They are always so helpful, and the dealership is a clean and comfortable place to wait for your car to be done. More

by CCWasserman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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Jan 05, 2024 -

Sierra Subaru of Monrovia responded

Thank you so much for leaving us this fantastic review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they were so helpful. Please do not hesitate to let us know how we may be of further service to you.

December 30, 2023

Jaime Vega was polite and professional in processing my appointment in servicing my Forester. Thank you for making the process easy and convenient. More

by DrAvenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Sierra Subaru of Monrovia responded

DrAvenger, Thank you very much for leaving Jaime this terrific review! We are glad to hear that Jaime took amazing care of you and your Subaru Forester needs. We are happy to know that he made your service visit here at Sierra Subaru of Monrovia easy and convenient. We hope to see you again the next time your vehicle needs service.

December 30, 2023

Jaime always greets with a smile and gets you in and out quickly. Fyi, the online reservation system doesn't always work. More

by tyoo
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Sierra Subaru of Monrovia responded

Tyoo, Providing quick and efficient service is so important to us here at Sierra Subaru of Monrovia and we are glad that Jaime's efforts could meet your satisfaction! We are thrilled to know that he always greets you with a smile. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 28, 2023

Everyone at Sierra Subaru of Monrovia was so helpful, answered all my questions, and weren't just trying to sell me things. Yadira Cedillo helped me out and would definitely recommend her if you need any More

by jonvargas157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
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Dec 28, 2023 -

Sierra Subaru of Monrovia responded

Jon, thank you for recognizing Yadira's excellence by sharing your 5-star review! We're certain she'll be honored by your kind words, and we hope you won't hesitate to call the next time she and the Sierra Subaru team may serve you.

December 26, 2023

Veronica Rios was extremely pleasant and helpful during my service visit. Thank You very much for everything! More

by Lawrence.aguiar13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
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Dec 28, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much, Lawrence! We're delighted the value of Veronica's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

December 18, 2023

Always clean and stocked with goodie! Friendly and helpful people. Always fast and efficient. love this car dealer! More

by Herlenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yadira Cedillo
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Dec 20, 2023 -

Sierra Subaru of Monrovia responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Subaru your first choice for service!

December 14, 2023

The people at this dealership are nice and welcoming. The only reason I'm giving this rating is because of the wait. I had gone the week before without an appointment and they told me it was going to be More

by silver58bug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 14, 2023

Yadira Cedillo was very polite,friendly, and professional. Very happy with her service. Made herself available for questions. More

by Bilpina
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Report | Print
Dec 14, 2023 -

Sierra Subaru of Monrovia responded

Bilpina, We are grateful for you leaving Yadira this flawless review! We are thrilled to hear that Yadira took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was very polite, friendly and professional. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 13, 2023

Fast and very friendly, very happy with veronica rios kept you informed of the process. More

by blacklexus350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Report | Print
Dec 13, 2023 -

Sierra Subaru of Monrovia responded

Thanks for stopping by to share your 5-star review of Veronica! We're glad she addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

December 09, 2023

The service and professionalism of Veronica Rios was exceptional and very much appreciated…thank you all for your support and dedication More

by Carlitosg.80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Report | Print
Dec 09, 2023 -

Sierra Subaru of Monrovia responded

Thanks for stopping by to share your 5-star review of Veronica! We're glad she provided you with an exceptional service visit. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

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