Rafael Ibarra

When rodents chewed thru my main electrical harness, Michael in service was excellent. He communicated well and kept me informed about what was going on with my car every step of the way. When repairs t Michael in service was excellent. He communicated well and kept me informed about what was going on with my car every step of the way. When repairs took longer than expected due to a back ordered part, he comped my rental car. I was so grateful for that as my insurance did not cover that. I have been dealing with the Sierra group of dealers with my last 2 cars (17 yrs.) and their service dept. has always provided excellent service! More

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Yadira Cedillo was an excellent communicator, with useful updates all the time our Outback was being serviced there. I never once had to wonder what was happening. As you know, when an insurance claim is par updates all the time our Outback was being serviced there. I never once had to wonder what was happening. As you know, when an insurance claim is part of a project, things can get a bit jumbled. But Yadi was "on it" every step of the way. This is now our favorite dealership. More

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They were very helpful and accommodating for being busy that day of my service and helped as fast as they could that day of my service and helped as fast as they could More

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RAPHAEL IBARRA WAS ATTENTIVE AND CARING. I appreciate his kindness and understanding. I would DEFINITELY recommend him I appreciate his kindness and understanding. I would DEFINITELY recommend him More

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Love this dealership. Service and associates were great. Long drive for me but is was worth it. Service and associates were great. Long drive for me but is was worth it. More

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Excellent customer service! They go out of their way to please their customers and I’m a happy customer. I have owned 4 Hondas in my lifetime but my Subaru is the winner! Th They go out of their way to please their customers and I’m a happy customer. I have owned 4 Hondas in my lifetime but my Subaru is the winner! The only problem I have is there are not enough loaner cars to use while my Subaru is being serviced. More

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I always receive excellent attention and service at Sierra Subaru. Alexander Ordonez assisted me at my last appointment, and he couldn’t have been more helpful, friendly, and accommodating. Everyone a Sierra Subaru. Alexander Ordonez assisted me at my last appointment, and he couldn’t have been more helpful, friendly, and accommodating. Everyone at this dealership are great! More

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The service representative was very personable and professional. Rafael Ibarra kept me informed on the progress and problems with my vehicle. professional. Rafael Ibarra kept me informed on the progress and problems with my vehicle. More

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I’m very satisfied with the service I get from Rafael Ibarra. Very courteous and accommodating. Ibarra. Very courteous and accommodating. More

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Rafael Ibarra reviewed the scheduled maintenance needs of my Forester and made sure all was done,finishing with a complimentary wash. The service was excellent. My only gripe with the dealership is that the my Forester and made sure all was done,finishing with a complimentary wash. The service was excellent. My only gripe with the dealership is that there are too many surveys after the visit! More

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