Sierra Subaru of Monrovia - Service Center

Yadira Cedillo was very pleasant to work with. She was professional & kept me informed. She gave me an estimate of the oil change, tire rotation, etc. costs. When additional service was needed, She was professional & kept me informed. She gave me an estimate of the oil change, tire rotation, etc. costs. When additional service was needed, windshield wipers replaced, she gave me the option & cost. She also asked me if I had time for them to wash my car. My only issue was I had to go back the next day because the display that was left on my display panel, I didn't know how to change it back to where it was. Bobby from the Service Dept. was awesome. With so many buttons & options it's overwhelming & I don't know what to do with most of them. Bobby was great & explained how to operate several of the buttons in my 2020 Forester. More

I consistently get efficient, prompt, consistent high quality service from Service Rep Rafael Ibarra during my service visits, which keeps me coming back. quality service from Service Rep Rafael Ibarra during my service visits, which keeps me coming back. More

I purchased my 2018 Outback 5 years ago and I am so happy with the car. The people in the sales department were very nice and they went out of their way to find the exact color I wanted. Even though w happy with the car. The people in the sales department were very nice and they went out of their way to find the exact color I wanted. Even though we live out of the immediate area, and there are closer Subaru dealers to us, we continue to bring our car back to Sierra Subaru for service because they are good people. On the last visit, Antonio Sandoval saw to it that my car was taken care of in a timely manner. He explained everything to me and I felt comfortable. More

Service rep Jaime Vega was efficient, courteous and competent. Service was thorough. I have no complaints. competent. Service was thorough. I have no complaints. More

From buying our Forester to getting it serviced, we have had only great customer service! had only great customer service! More

Jaime Vega provided excellent service as usual! My Forester has only ever been serviced at Sierra and Jaime is one of the reasons we won’t go anywhere else! My Forester has only ever been serviced at Sierra and Jaime is one of the reasons we won’t go anywhere else! More

Jaime Vega is very professional and enthusiastic. I have had my car repaired here three times. Jaime has always welcomed me and made me leave very satisfied every time. Recommend them. I have had my car repaired here three times. Jaime has always welcomed me and made me leave very satisfied every time. Recommend them. More

Excellent Customer Service. The dealer needs more Customer Service Reps like Veronica Rios. Veronica was pleasant, very informative and tentative to me and my autos needs! The dealer needs more Customer Service Reps like Veronica Rios. Veronica was pleasant, very informative and tentative to me and my autos needs! More

Always helps with my needs with any questions or concerns I have. Will always return. I have. Will always return. More

I didn’t have an appointment and they were able to squeeze me in. Jaime Vega was very helpful and friendly. squeeze me in. Jaime Vega was very helpful and friendly. More