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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
363 Reviews

363 Reviews of Sierra Subaru of Monrovia - Service Center

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October 25, 2023

Devon did the bookkeeping and explained all, including finding our our original insurance that made the work ffree to me More

by Whitt
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Oct 26, 2023 -

Sierra Subaru of Monrovia responded

Whitt, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Devon handled your visit with great care and diligence. Thank you for choosing Sierra Subaru for your automotive needs!

October 24, 2023

Leonardo Cuevas was knowledgeable and genuine. While my payments are higher than I desire, I feel I made a good choice with lease to buy option. I DO NOT lease but the way it was explained, it mad More

by SUBARU HAPPY 2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager appearing to be Asian
Oct 25, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much for your stellar review of Leonardo! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Subaru!

October 23, 2023

Everyone is friendly and straight forward on tell you what your vehicle needs and keeps you well informed. More

by Annettevill21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Annettevill21 responded

Thank you for the best service ever!

Oct 23, 2023 -

Sierra Subaru of Monrovia responded

Thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Sierra Subaru is an honor, and we hope to continue being your #1 choice for years to come. See you at your next appointment!

October 22, 2023

Suburu of Monrovia has always taken care of us. Their service team is top notch, Jaime Vega especially. Always greets with a smile, communicating every step of the way on what is needed and/or reco More

by hepburn1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Sierra Subaru of Monrovia responded

Thank you for telling us why you like working with Jaime! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your Subaru's needs. We look forward to ensuring more high quality service at your next appointment!

October 14, 2023

Brought my Crosstrek in for the 18k service. Yadira was very helpful and explained all services provided before and went through all that was completed in detail afterward. In and out in 30 minu More

by Ryan N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Oct 17, 2023 -

Sierra Subaru of Monrovia responded

Ryan, thank you for trusting our service team with your vehicle's needs! We're happy Yadira provided you with a thorough explanation of the work completed. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

October 13, 2023

Jaime Vega at Sierra Subaru is always pleasant and respectful. He always gives me precise information of what is going on with my car and how long it will take to have it serviced. More

by rocco.hockey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Sierra Subaru of Monrovia responded

Thank you, Rocco! We're pleased you had another great service experience with us, and that Jaime made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

July 31, 2023

Been coming here for years and I've never had an issue. I was lucky enough to get Jaime Vega again. Always helpful and in a good mood. Came in for the headlight recall and asked if it was possible to check More

by Squee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Sierra Subaru of Monrovia responded

Hi, Squee! Thank you for sharing your thoughtful review of our service team. We're glad Jaime made sure you and your vehicle were well taken care of. We appreciate your loyalty, and look forward to working with you for many more years!

July 27, 2023

Great service! As soon as I drove up there was someone there ready to assist! I’m happy with the friendliness and great costumer service! I will recommend to my fri More

by Angelita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Jul 27, 2023 -

Sierra Subaru of Monrovia responded

Angelita, thank you for sharing some positive feedback with us! We're happy Devon and our service team addressed your questions and concerns with great care and insight. We hope to make your next visit with us just as remarkable!

July 26, 2023

Friendly staff who cares about creating a good experience and reducing my wait time. Highly recommend More

by Yg37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Dithomas
Jul 27, 2023 -

Sierra Subaru of Monrovia responded

Thank you for your thoughtful feedback, Yg37. Your satisfaction means the world to us, so we're happy our team provided you with a convenient, attentive experience. Safe travels until we may be of service to you again!

July 26, 2023

Sierra did my 6K service. They restored my faith in my Subaru purchase. Based on my experience with another dealer, I was regretting my purchase. Thumbs up for Sierra. More

by AltadenaKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Sierra Subaru of Monrovia responded

Thanks for taking a moment to let us know how pleased you were with Rafael's assistance at your service visit! We're glad he took excellent care of you and of your vehicle and restored your faith. Please come see us again some day!

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