Sierra Subaru of Monrovia - Service Center
Monrovia, CA
411 Reviews of Sierra Subaru of Monrovia - Service Center
Excellent customer service! They go out of their way to please their customers and I’m a happy customer. I have owned 4 Hondas in my lifetime but my Subaru is the winner! Th They go out of their way to please their customers and I’m a happy customer. I have owned 4 Hondas in my lifetime but my Subaru is the winner! The only problem I have is there are not enough loaner cars to use while my Subaru is being serviced. More
I always receive excellent attention and service at Sierra Subaru. Alexander Ordonez assisted me at my last appointment, and he couldn’t have been more helpful, friendly, and accommodating. Everyone a Sierra Subaru. Alexander Ordonez assisted me at my last appointment, and he couldn’t have been more helpful, friendly, and accommodating. Everyone at this dealership are great! More
The service representative was very personable and professional. Rafael Ibarra kept me informed on the progress and problems with my vehicle. professional. Rafael Ibarra kept me informed on the progress and problems with my vehicle. More
I’m glad I found Sierra Subaru. I used to travel way too far to a different dealer but I opted to give Sierra a try and I was not disappointed. This last time I was there I was help I used to travel way too far to a different dealer but I opted to give Sierra a try and I was not disappointed. This last time I was there I was helped by Yadira Cedillo. She answered every question I had and was completely transparent about pricing and services needed. I’m happy to say that I’ve found my new favorite dealer. More
I’m very satisfied with the service I get from Rafael Ibarra. Very courteous and accommodating. Ibarra. Very courteous and accommodating. More
I always receive an excellent and helpful service since I bought my car at Sierra Subaru of Monrovia. bought my car at Sierra Subaru of Monrovia. More
Rafael Ibarra reviewed the scheduled maintenance needs of my Forester and made sure all was done,finishing with a complimentary wash. The service was excellent. My only gripe with the dealership is that the my Forester and made sure all was done,finishing with a complimentary wash. The service was excellent. My only gripe with the dealership is that there are too many surveys after the visit! More
Armando Carlos was an amazing service consultant. I was in a rush for car maintenance prior to an unexpected road trip out of town and he was able to get me in and out in an hour. Phenomenal serv I was in a rush for car maintenance prior to an unexpected road trip out of town and he was able to get me in and out in an hour. Phenomenal service and professional in every way imaginable. Armando Carlos - 5 Stars More
I was received at the dealership with courtesy, smiles, and efficiency. The service agent Armando listened to my problems and immediately started addressing the issues. I was stressed and tired as and efficiency. The service agent Armando listened to my problems and immediately started addressing the issues. I was stressed and tired as all my keys to home and car taken were taken .Going on little sleep no food in me etc . He took me to waiting room got me coffee water and snacks and periodically checked to let me know of progress. This is the type of employee the Subaru dealership in Monrovia should be honored to have working for them, He gets a 5 star rating from me. Armando is a definite asset to your dealership. Kudos to you Armando on your kindness and for all your help Sharee Allen a “definite” satisfied customer More