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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
385 Reviews

385 Reviews of Sierra Subaru of Monrovia - Service Center

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May 03, 2023

I went to Subaru for my maintenance check and oil change, and I was helped by Catherine Camacho who was descriptive and clear regarding the services to be done. I appreciate the customer service at this deal More

by sheila_araji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023 -

Sierra Subaru of Monrovia responded

Hey, Sheila! We're so happy to hear that about Catherine and our service team. We sincerely appreciate your business, and we're happy Catherine made sure you knew exactly what was going on. Looking forward to ensuring your next visit is just as superb!

April 28, 2023

Excellent Customer Service Highly recommended Very Professional Employees Awesome experience Clean facility Very accessible Fast service More

by Christine Dagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much for listing all the benefits of visiting our dealership service department, Christine! We're happy our team meets your needs and ensures your complete satisfaction with our work. Thank you for choosing Sierra Subaru for your automotive needs!

April 27, 2023

Jaimie Vega always gives me the most excellent attention. He explains things very clearly and keeps me informed what is happening to my Forester. I would recommend everyone to seek him out when getting your More

by Tom Martinet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Sierra Subaru of Monrovia responded

Tom, thanks for stopping by to share your 5-star review of Jaime! Your satisfaction means everything to us, and we're glad Jaime always ensures an efficient, communicative service visit for your Forester. Thanks for always choosing Sierra Subaru!

April 26, 2023

Catherine Camacho of the Service Department had provided an excellent service on my visit on April 24, 2023. She explained thorough the services needed and updated me at the completion of service. Thanks C More

by celia_shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Franco
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Apr 27, 2023 -

Sierra Subaru of Monrovia responded

Hi, Celia! Thank you for taking a moment to share positive feedback on your experience with Catherine. We're so happy she provided you with an attentive and convenient service visit. We look forward to ensuring the same level of service at your next appointment. See you then!

April 25, 2023

Helpful and polite employees. Service done expertly and in a timely manner. convenient location for me. More

by kbwcwalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2023 -

Sierra Subaru of Monrovia responded

Great! Thanks for stopping by to share positive feedback about your visit to our service department. We're happy your service advisor handled your vehicle's needs with great care and efficiency. We look forward to making your next appointment just as convenient. See you then!

April 24, 2023

I have been going to Sierra Subaru for service for almost 20 years. I'm very pleased with the quality of service and level of customer support. More

by nickmansur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2023 -

Sierra Subaru of Monrovia responded

Hey, Nick! Thanks so much for your thoughtful feedback. Your loyalty over the years is an honor we don't take lightly. We hope to continue being your #1 choice for automotive service for years to come!

April 19, 2023

Very helpful and professional, answer all our questions we had. Will definitely call him back with any other concerns. More

by Nenatwin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2023 -

Sierra Subaru of Monrovia responded

Hey, that's great! Thanks for letting us know how happy you were with Jaime's assistance. We love to hear encouraging feedback from our customers about our team members, so we're glad Jaime delivered an exceptional experience for you. Thanks for choosing Sierra Subaru for your automotive needs!

April 18, 2023

Very quick check in and plus the warranty service work was completed in less time that estimated. More

by oswaldrd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Sierra Subaru of Monrovia responded

Excellent! Thanks for letting us know our service team did a great job. It is our pleasure to assist you with your Subaru's needs, and we look forward to more opportunities to do so. Safe travels until we see you again!

April 13, 2023

Jaime Vega was very professional and took very good care of our 2 cars. We have an 2019& 2023 Subaru More

by bevpetejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2023 -

Sierra Subaru of Monrovia responded

Thanks for your kind review of Jaime! We're glad he has become a dependable resource for the service needs of both of your Subaru vehicles. We look forward to making your next appointment just as reliable!

April 12, 2023

Service Representative,Catherine Camacho provided excellent Customer Service, she thoroughly explained the maintenance work to be done, approximate cost, and said she would keep me informed, she did. More

by Ovl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2023 -

Sierra Subaru of Monrovia responded

Ovl, thank you so much for your awesome feedback on Catherine! Catherine works hard to provide the best experience for our clients, and we're happy she made this impression on you. We look forward to making your next visit just as superb.

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