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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
363 Reviews

363 Reviews of Sierra Subaru of Monrovia - Service Center

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January 25, 2023

Catherine Camacho worked with me to set up the right amount of service I could afford and gave me a discount along the way. The team quickly finished the job and I was on my way. More

by jolo20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Sierra Subaru of Monrovia responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 25, 2023

Jaime Vega helped me get a duplicate key fob at Sierra Subaru. I came into the service department close to 5:00 and instead of having me come back the next day, I left less than an hour later with the jo More

by bfreatlast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Sierra Subaru of Monrovia responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 25, 2023

Rafael Ibarra assisted with the maintenance on my Subaru Forester. He was very pleasant and described what was needed. Rafael told me the expected time to complete the job and was done as promised. Will be More

by REspinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Sierra Subaru of Monrovia responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 24, 2023

I come to Sierra Subaru everytime I need service for my car. I. was very happy and satisfied with their staff, Mr. Jaime Vega. He was very helpful and attentive to my request when I came for service 2 da More

by let_leyden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Sierra Subaru of Monrovia responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 24, 2023

Even though i was late to my appointment. They still took me in right away. More

by anthony.panganiban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Conquilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cha
Jan 24, 2023 -

Sierra Subaru of Monrovia responded

Hi, Anthony! It is our pleasure to make your service appointments convenient and helpful. Thank you for letting us know how satisfied you were with this service visit. We hope to emulate this positive experience the next time you come in. Thank you for choosing Sierra Subaru!

Jan 25, 2023 -

Sierra Subaru of Monrovia responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 23, 2023

Jaime Vega was very courteous and willing to help with getting the service I needed. He was able to answer all my questions and made me feel confident that o would get excellent service. More

by ldd.russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Sierra Subaru of Monrovia responded

Thanks for stopping by to let us know how happy you were with the informative service visit Jaime delivered. We're pleased he made sure to address all of your questions before safely returning you and your Subaru to the road. We'll see you next time!

Jan 25, 2023 -

Sierra Subaru of Monrovia responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 20, 2023

MANY THANKS fo Catherine Camacho for negotiating with State Farm to have my BRZ's engine wiring harness replaced after squirrels had chewed into it, rendering the car "dead in the water." State Farm wan More

by rawsax
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanics who pulled the engine; installed the harness, and; reinstalled the engine.
Jan 20, 2023 -

Sierra Subaru of Monrovia responded

That is absolutely fantastic! We're thrilled Catherine advocated for the very best outcome for your BRZ. We hope you love driving it again and we look forward to assisting you in the future, whenever you may need us. Thanks for choosing Sierra Subaru!

Jan 23, 2023 -

Sierra Subaru of Monrovia responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 20, 2023

Catherine Camacho made me like she really appreciated my business. She asked questions about any performance concerns i might have. She went over the inspection report thoroughly. I will always asked for he More

by suicide
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Sierra Subaru of Monrovia responded

Suicide, we certainly do appreciate your business and we're so happy Catherine made sure you knew that! We look forward to working with you, side by side, to keep your Subaru in top condition for many years to come. Please give us a call whenever Catherine and the Sierra Subaru team can help you with anything again!

January 19, 2023

Thank you Catherine Camacho for taking care of my wife during her service visit. The follow up afterwards is also impressive. More

by Jessie Escobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Sierra Subaru of Monrovia responded

Hey, Jessie! Your confidence in our service team is an honor we don't take for granted. We're glad Catherine was attentive to your wife during your Subaru's service visit. We hope to emulate this experience at her next service appointment, so please give us a call when the time comes. We'll be here for you!

January 17, 2023

The advisor, Catherine Camacho, is knowledgeable and doing an excellent job in explanation the condition of my car. More

by davyL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much, Davy! Your complete satisfaction means the world to us and we're delighted to know how happy you were with Catherine's expertise and communication. We look forward to making your next appointment just as superb!

Jan 19, 2023 -

Sierra Subaru of Monrovia responded

Hi, we really appreciate your great feedback! Safe travels!

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