Sierra Subaru of Monrovia - Service Center

Catherine Camacho was so helpful during our recent service appointment. It was a rainy day and she made sure our Crosstrek was pulled up under the bay so we wouldn't get wet when our service was compl service appointment. It was a rainy day and she made sure our Crosstrek was pulled up under the bay so we wouldn't get wet when our service was complete. More

My overall experience with this service center is very satisfying, I would like to give my special thanks to Jaime Vega. thank you so much for your service. satisfying, I would like to give my special thanks to Jaime Vega. thank you so much for your service. More

All the staff at Sierra Subaru has always been helpful and everyone has a smile on their faces. Specia thanks to Rafael Ibarra for helping us and working above and beyond to take care of us and our fores and everyone has a smile on their faces. Specia thanks to Rafael Ibarra for helping us and working above and beyond to take care of us and our forester. I highly recommend Sierra Subaru!!!! More

The service center is clean, organized and comfortable. The staff is very welcoming and helpful. When you wait for your car to be serviced there is coffee and water and good snacks, as well as WiFi and TV The staff is very welcoming and helpful. When you wait for your car to be serviced there is coffee and water and good snacks, as well as WiFi and TV and ample seating. My car was accepted in for service as soon as I arrived, I didn’t need to wait at all. The check in process was efficient and my car was done in less time that I was initially estimated. Overall it was a five star experience! More

the reason we continue returning to this dealership for service and a the purchase of second vehicle is because of Mr Jaime Vega. my first purchase on 2011 Mr Jaime Vega welcome us with open arms and gave service and a the purchase of second vehicle is because of Mr Jaime Vega. my first purchase on 2011 Mr Jaime Vega welcome us with open arms and gave us great and honest service without pressure. we will continue bringing our vehicle for service as long as you have staff as good as Mr Jaime Vega or better. thank you More

Greeting right as I pulled up Greeted when I walked in Took about a hour to service Clean tv waiting room Snacks too! Took about a hour to service Clean tv waiting room Snacks too! More

Rafael has always been amazing. This time, it was the same. Great customer service. Efficient. Friendly. Attentive. Detailed in checking to see if there’s other things my car is lac This time, it was the same. Great customer service. Efficient. Friendly. Attentive. Detailed in checking to see if there’s other things my car is lacking. I am so appreciative at the quality of his customer service. High standard and I’m happy to drive to Monrovia even though it’s out of my way for the way I’m treated. More

I don't recall the employees name but I believe it was Catherine. Nonetheless, she was EXCELLENT and provided great customer service. I will gladly resume services with your company because of her. Catherine. Nonetheless, she was EXCELLENT and provided great customer service. I will gladly resume services with your company because of her. More

Diane Brereton was my service rep. She was excellent. Very pleasant, efficient and knowledgeable. Sierra Subaru is under new ownership and you can really see the difference in a posit She was excellent. Very pleasant, efficient and knowledgeable. Sierra Subaru is under new ownership and you can really see the difference in a positive way. More

Diane Brereton was extremely helpful and efficient. She made my servicing my car easy and fast. Diane was friendly and conscientious. She welcomed me when I arrived with a smile and made me feel at eas She made my servicing my car easy and fast. Diane was friendly and conscientious. She welcomed me when I arrived with a smile and made me feel at ease. Diane explained all that was going to be done for my servicing and the estimated time of completion. Wonderful service overall. More