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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
363 Reviews

363 Reviews of Sierra Subaru of Monrovia - Service Center

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December 22, 2022

Outstanding service on a short notice basis - Jaime Vega is quite simply the best! Always keeps me informed of the progress/timing and his personal demeanor is beyond reproach - well done! More

by cappysheff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2022 -

Sierra Subaru of Monrovia responded

Thank you for recognizing Jaime's efforts with the honor of your 5-star review, cappysheff! It's important to us that our guests are treated to thorough, convenient service in a welcoming atmosphere, so we're happy that's exactly what Jaime delivered for you. Thanks for choosing Sierra Subaru!

Dec 23, 2022 -

Sierra Subaru of Monrovia responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Dec 23, 2022 -

cappysheff responded

Thanks and Happy Holidays!

December 21, 2022

Th e people were all friendly and professional. They were able to see me when promised and completed the service as promised More

by CEHollis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

Sierra Subaru of Monrovia responded

Thanks for trusting us with the care of your Subaru! We're delighted to provide you with convenient and timely service visits. Please don't hesitate to let us know if we may ever assist you in any way. It is our pleasure. Best wishes on your upcoming travels until we see you again!

December 16, 2022

Friendly and respectful rep (Devon S) Car was done by the exact time quoted Easy and fast service More

by jlien888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Seo
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Dec 19, 2022 -

Sierra Subaru of Monrovia responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 15, 2022

Rafael Ibarra - car was promise within an hour and 15 minutes . The car was ready within that time period More

by gayle1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2022 -

Sierra Subaru of Monrovia responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 15, 2022

Professional and very helpful staff. Nice waiting area with all amenities. The dealership location is very convenient and their service is excellent. More

by Vboulghourjian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2022 -

Sierra Subaru of Monrovia responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 15, 2022

Quick oil change and alignment service met my expectations. Staff was friendly and informed me of extra coupons which saved me some dough, always a nice experience! More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2022 -

Sierra Subaru of Monrovia responded

Hi Jason, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

December 14, 2022

Devon was able to get me in and out with reasonable time. I even had my car washed without being asked. More

by ydcorzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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Dec 14, 2022 -

Sierra Subaru of Monrovia responded

It's our pleasure to help you keep your Subaru in top condition, inside and out. Thank you for letting us know how pleased you were with Devon and the convenient service experience he gave you. We hope to do it again some day, so please come back to see us when it's time for another service!

Dec 15, 2022 -

Sierra Subaru of Monrovia responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 13, 2022

Jaime Vegas is unquestionable the best service advisor. He is the reason I return. Honest as the day is long More

by Edward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2022 -

Sierra Subaru of Monrovia responded

Edward, thanks for stopping by to share positive feedback about your experience with Jaime! We're glad he gave you straight-forward advice on your Subaru's needs. Your complete satisfaction let's us know he's doing things right. We truly appreciate your business and look forward to making your next appointment just as reliable. See you then!

December 13, 2022

We appreciated the professional and kind service from Mr. Jaime Vega during our service visit. More

by Joseph T
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2022 -

Sierra Subaru of Monrovia responded

Hi, Joseph! Your trust in our service team is an honor we don't take for granted. Thank you for recognizing Jaime's efforts with this 5-star review. Jaime is super knowledgeable and an overall great person to work with, and we're glad you agree! Thanks so much for choosing Sierra Subaru!

December 12, 2022

Jaime Vega is very knowledgeable. He knows the type of service your Subaru will need. He is always professional and upfront. He is thorough, provides great information and good advice More

by michael.conquilla
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2022 -

Sierra Subaru of Monrovia responded

Thank you for your thoughtful review, Michael! You mentioned so many wonderful ways Jaime made your service experience worthy of your 5-star review, and we're grateful for every word. We hope to continue serving you and your Subaru for years to come!

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