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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
411 Reviews

411 Reviews of Sierra Subaru of Monrovia - Service Center

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December 16, 2022

Friendly and respectful rep (Devon S) Car was done by the exact time quoted Easy and fast service More

by jlien888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Seo
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Dec 19, 2022 -

Sierra Subaru of Monrovia responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 15, 2022

Rafael Ibarra - car was promise within an hour and 15 minutes . The car was ready within that time period More

by gayle1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2022 -

Sierra Subaru of Monrovia responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 15, 2022

Professional and very helpful staff. Nice waiting area with all amenities. The dealership location is very convenient and their service is excellent. More

by Vboulghourjian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2022 -

Sierra Subaru of Monrovia responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 15, 2022

Quick oil change and alignment service met my expectations. Staff was friendly and informed me of extra coupons which saved me some dough, always a nice experience! More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2022 -

Sierra Subaru of Monrovia responded

Hi Jason, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

December 14, 2022

Devon was able to get me in and out with reasonable time. I even had my car washed without being asked. More

by ydcorzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Report | Print
Dec 14, 2022 -

Sierra Subaru of Monrovia responded

It's our pleasure to help you keep your Subaru in top condition, inside and out. Thank you for letting us know how pleased you were with Devon and the convenient service experience he gave you. We hope to do it again some day, so please come back to see us when it's time for another service!

Dec 15, 2022 -

Sierra Subaru of Monrovia responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 13, 2022

Jaime Vegas is unquestionable the best service advisor. He is the reason I return. Honest as the day is long More

by Edward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2022 -

Sierra Subaru of Monrovia responded

Edward, thanks for stopping by to share positive feedback about your experience with Jaime! We're glad he gave you straight-forward advice on your Subaru's needs. Your complete satisfaction let's us know he's doing things right. We truly appreciate your business and look forward to making your next appointment just as reliable. See you then!

December 13, 2022

We appreciated the professional and kind service from Mr. Jaime Vega during our service visit. More

by Joseph T
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2022 -

Sierra Subaru of Monrovia responded

Hi, Joseph! Your trust in our service team is an honor we don't take for granted. Thank you for recognizing Jaime's efforts with this 5-star review. Jaime is super knowledgeable and an overall great person to work with, and we're glad you agree! Thanks so much for choosing Sierra Subaru!

December 12, 2022

Jaime Vega is very knowledgeable. He knows the type of service your Subaru will need. He is always professional and upfront. He is thorough, provides great information and good advice More

by michael.conquilla
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2022 -

Sierra Subaru of Monrovia responded

Thank you for your thoughtful review, Michael! You mentioned so many wonderful ways Jaime made your service experience worthy of your 5-star review, and we're grateful for every word. We hope to continue serving you and your Subaru for years to come!

December 10, 2022

Jaime Vega assisted me with my first car service since purchased. Everything went well. professional and courteous. More

by driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Sierra Subaru of Monrovia responded

Hello, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 09, 2022

Love it. Always clean, sales and service reps are very friendly and patient. I personally like that they have chairs/sitting outside. More

by rosie_r44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Brereton in Service
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Dec 09, 2022 -

Sierra Subaru of Monrovia responded

Thanks for stopping by to share positive feedback, Rosie! We're delighted you enjoyed your service visit and our service team made sure your vehicle was well taken care of. We graciously look forward to making your next appointment just as reliable! Thanks for choosing Sierra Subaru!

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