Sierra Subaru of Monrovia - Service Center

Parts department was amazing and so was Catherine and Jaime in the service department and Chris and another woman who scheduled my service appt. Everyone is as kind and attentive to my needs! Jaime in the service department and Chris and another woman who scheduled my service appt. Everyone is as kind and attentive to my needs! More

Excellent customer service from Catherine Camacho. Need to improve with the car wash. Service was regular oil change. Need to improve with the car wash. Service was regular oil change. More

Excellent customer service, efficient, & trustworthy. I recently went to service my WRX and Devon Seo was the advisor that went above and beyond to make certain that my car is as good as new. I went to g I recently went to service my WRX and Devon Seo was the advisor that went above and beyond to make certain that my car is as good as new. I went to get the three year service and my car is running so much more smoother. I also had a car issue which Devon diagnosed and was able to help me with getting it fixed. Sierra Subaru are great with their customers and handle their vehicles with the utmost care. Thank you! More

Parts department did not provide my Costco 15% discount for my rear view mirror, which was the most expensive part of my purchase. When I questioned him, he did not reply. Servide staff was very helpful. W for my rear view mirror, which was the most expensive part of my purchase. When I questioned him, he did not reply. Servide staff was very helpful. When I informed him of my hearing impairment, he removed his mask so I can fully understand him. He also provided me with Costco coupon of 15% More

Always a good experience to deal with Sierra Subaru in Monrovia, where I purchased my new Forester in Jan. 2022. Latest service was 12K regular service (oil change, tire rotation, check & fill fluids, etc Monrovia, where I purchased my new Forester in Jan. 2022. Latest service was 12K regular service (oil change, tire rotation, check & fill fluids, etc.). Completed on time (about 2 hrs.) & at no cost to me (covered by warranty). Hassle free. Quick, efficient service from Rafael. He even gave me a free car wash, which it needed. More

Catherine Camacho was very helpful and courteous when assisting me in getting my Outback serviced. assisting me in getting my Outback serviced. More

Thank you to Subaru Monrovia. I especially found that they take their customers concerns very seriously and of course provided us with an excellent experience. Thank you to Servi I especially found that they take their customers concerns very seriously and of course provided us with an excellent experience. Thank you to Service Department Manager Tony who was especially attentive to our concerns. Would recommend service here to others. More

We have great experiences with this dealer. We feel we can trust this dealer whenever we need service. We feel we can trust this dealer whenever we need service. More

Prompt, efficient, friendly service. The service representative Devon was personable, and professional, and explained what would be covered in the car maintenance, and explained what was The service representative Devon was personable, and professional, and explained what would be covered in the car maintenance, and explained what was done and advised up coming service needs. More

Customer Service front desk staff is always friendly and competent. The waiting area is clean and comfortable. The service is completed within the expected time. And, on the first and third Tuesdays, comple competent. The waiting area is clean and comfortable. The service is completed within the expected time. And, on the first and third Tuesdays, complementary coffee and donuts are offered, together with staff to answer tech and other questions about our car features. More