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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
411 Reviews

411 Reviews of Sierra Subaru of Monrovia - Service Center

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December 01, 2022

Jaime Vega pleasantly provided the typically recommended services, and offered a complimentary car wash when he saw my dusty car! He followed up with the additional service tech suggestions, explaining the More

by Subaru review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Sierra Subaru of Monrovia responded

Thank you for trusting us with your Subaru's care! We are delighted to know how pleased you were with the thorough and informative experience provided by the Sierra Subaru service team. We hope to do it again some day, so please don't hesitate to give us a call whenever we may serve you. Until then, we wish you all the best in your upcoming travels.

November 27, 2022

Very pleased with the service there. Catherine Camacho was very helpful, knowledgeable and very personable. More

by linda.sweet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2022 -

linda.sweet responded

Thank you Catherine Camacho and Sierra Subaru of Monrovia!

Nov 30, 2022 -

Sierra Subaru of Monrovia responded

You're absolutely welcome, Linda! It is our pleasure to provide thorough, valuable service to you and your vehicles. We're so happy Catherine made your service visit informative and pleasant. Thanks for choosing Sierra Subaru!

November 23, 2022

Nice work by Catherine Camacho in service. Good explanation of the process for this work to be done. Provided a Lyft ride due to the extra time need to complete the service. More

by Pstevenwood1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2022 -

Sierra Subaru of Monrovia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sierra Subaru of Monrovia! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 22, 2022

Service was great, they told me 90 min and it was on time. Ms Camacho w gave excellent service as well More

by vagonzalez72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Sierra Subaru of Monrovia responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received.

November 22, 2022

Catherine Camacho is the best she got me what I needed while my car was in service More

by giovannirosales54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Sierra Subaru of Monrovia responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

November 21, 2022

I felt welcome from the minute I drove up to the servo department. Catherine Camacho was the service agent that helped me and she friendly, welcoming, and explained what was done during my visit. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Sierra Subaru of Monrovia responded

Hi Frank, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

November 20, 2022

I was very pleasantly surprised with the great service I received the day of my oil change. Was told that it would be done in about an hour and got a call from Devon at that time AND was told that he washed More

by JennaB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Nov 22, 2022 -

Sierra Subaru of Monrovia responded

Jennab, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

November 19, 2022

Excellent service. Rafael Ibarra was very polite. Wonderful service and excellent communication. If it was up to me i would give him a raise in pay More

by sacramentosalazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Sierra Subaru of Monrovia responded

Sacramentosalazar, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 18, 2022

I am impressed with the service I received at Suburu Monrovia, I have been to Suburu Glendale and can say that your service is superior. I was helped by Raphael Ybarra, he was helpful, courteous and kep More

by A Robles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Sierra Subaru of Monrovia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sierra Subaru of Monrovia. We hope you continue to choose us for all your automotive needs! Take care!

November 18, 2022

Catherine Camacho was very professional, kind and answered all my questions. It was about an hour later , I asked if my car was ready and she took upon herself to find out and drove my car to the fro More

by Nsstrong45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Sierra Subaru of Monrovia responded

How nice! Thank you so much for your lovely review of Catherine. We're pleased your service visit was done thoroughly and you were safely back on the road in a timely manner, thanks to Catherine. We hope you will come back and see us for your vehicle's next check-up. Thank you for choosing Sierra Subaru!

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