Sierra Subaru of Monrovia - Service Center

Thank you to Subaru Monrovia. I especially found that they take their customers concerns very seriously and of course provided us with an excellent experience. Thank you to Servi I especially found that they take their customers concerns very seriously and of course provided us with an excellent experience. Thank you to Service Department Manager Tony who was especially attentive to our concerns. Would recommend service here to others. More

We have great experiences with this dealer. We feel we can trust this dealer whenever we need service. We feel we can trust this dealer whenever we need service. More

Prompt, efficient, friendly service. The service representative Devon was personable, and professional, and explained what would be covered in the car maintenance, and explained what was The service representative Devon was personable, and professional, and explained what would be covered in the car maintenance, and explained what was done and advised up coming service needs. More

Customer Service front desk staff is always friendly and competent. The waiting area is clean and comfortable. The service is completed within the expected time. And, on the first and third Tuesdays, comple competent. The waiting area is clean and comfortable. The service is completed within the expected time. And, on the first and third Tuesdays, complementary coffee and donuts are offered, together with staff to answer tech and other questions about our car features. More

Great customer service! Completely satisfied with the service adviser. She was friendly and knowledgeable. 5 stars Completely satisfied with the service adviser. She was friendly and knowledgeable. 5 stars More

The service rep. , Catherine Camacho was good. The service was completed in the time she said it would be. The waiting area was clean and the coffee and waters made w , Catherine Camacho was good. The service was completed in the time she said it would be. The waiting area was clean and the coffee and waters made waiting for the car very easy. However, there was finger grease marks on the inside door handle and on the fabric between the windshield and the door. I would have given an excellent rating. More

Everyone at the dealer is always friendly and my car gets serviced in a timely matter. serviced in a timely matter. More

I had an oil change and tire rotation done. I am currently waiting for a call back when a part comes in for my rear window I am currently waiting for a call back when a part comes in for my rear window More

Overall I am quite satisfied with Sierry Subaru of Monrovia. The one area that I think could use some work is in explaining the EFB or start-stop batteries that are required in Foresters. I spoke with Monrovia. The one area that I think could use some work is in explaining the EFB or start-stop batteries that are required in Foresters. I spoke with several people over the course of my experience with a dead battery and gradually came to an understanding about the batteries, but I think the explanations from service staff could have been better. Although I was shown alignment pages I also would have appreciated a brief rundown on the life left in the tires and anything else that was notable during the 30,000 mile servicing. Jaime Vega was my main contact but I spoke to several other people as well. The technician who set my clock and replaced the battery in my key fob was excellent. The customer waiting area was clean and quiet which I appreciated. Thank you. More

Very helpful and friendly. Antonio Sandoval was more than helpful getting me the right services for my vehicle. Very friendly staff as well to make the experience smooth and ea Antonio Sandoval was more than helpful getting me the right services for my vehicle. Very friendly staff as well to make the experience smooth and easy, thank you to Alondra Gonzalez for the help in getting me out the quickly with a temporary vehicle. More