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Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
400 Reviews

400 Reviews of Sierra Subaru of Monrovia - Service Center

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March 14, 2022

Thank you Catherine Camacho for locating a very small part (on/off switch for heated seats - about 3”x3”x2”) that was ordered & held for me (by Victor Martinez - who left Subaru just a few weeks ago) sin More

by CFour
Customer Service
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Martinez
Mar 15, 2022 -

Sierra Subaru of Monrovia responded

Thank you so much for your excellent review! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! We wish you the safest of travels until we meet again!

March 04, 2022

The service was quick and great! The person at the desk informed me of my vehicle status and I was very satisfied. More

by George.hernan13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 07, 2022 -

Sierra Subaru of Monrovia responded

George, Thank you so much for your 5-star review! Quick and quality service is always our goal, and we will certainly provide you with nothing less in the future! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

March 01, 2022

Thank you Jaime for taking care of my vehicle! Always great chatting with you during my service visit. You always make me feel welcomed! More

by Johnrz2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Sierra Subaru of Monrovia responded

Thank you for leaving Jaime this 5-star review! We are happy to hear that he took great care of you and your automotive needs throughout your visit. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that our team may help you with!

February 23, 2022

I've owned a Subaru Crosstrek for a year and just had the one year service performed at Sierra Subaru. My contact was Jennifer Sauer. She understood and investigated the minor rattle I mentioned as the onl More

by peterg6789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Sauer
Feb 25, 2022 -

Sierra Subaru of Monrovia responded

Peter, Thank you for leaving Jennifer this wonderful review! We are so glad that she could get you and your automotive needs taken care of! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

February 22, 2022

Rafael Ibarra always does a wonderful job doing his best to get you in and out as promised. I've been exclusively servicing my Ascent with Rafael and he's always impressed me with how he goes out of his way More

by ctan429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Sierra Subaru of Monrovia responded

Thank you for leaving Rafael this positive review! We are so glad that he could be of assistance to you and get your automotive needs efficiently resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Rafael and the team may serve you again!

February 22, 2022

Jaime Vega in the Service department is the ONLY reason we keep coming back. We have purcahsed 3 Subaru from Sierra Subaru of Monrovia. His service in keeping our cars running is the reason we continue wit More

by Cynthia Davies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Sierra Subaru of Monrovia responded

Cynthia, Thank you for leaving Jaime this amazing review! He will be honored to hear of your very kind words and to know how confident you are in his efforts. We greatly appreciate your continued business, and we wish you the safest of travels until we meet again.

February 11, 2022

Jennifer Sauer helped me with my battery issue. She was very courteous and explained the process and options I have. She checked-in midway to update me what was happening. After, she explained everything a More

by John F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Sauer
Feb 11, 2022 -

Sierra Subaru of Monrovia responded

John, Thank you for leaving Jennifer this positive review! We are overjoyed that she could put you at ease and ensure that your needs were seamlessly resolved. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

February 04, 2022

Friendly and courteous service. I was greeted as soon as I arrived. My advisor Jennifer Sauer was the best! She was, at first, my phone contact and arranged for my services. At the dealership she then got t More

by 2mojomaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Sauer, Candis Dellaripa, Steven Gomez, Victor Martinez
Feb 07, 2022 -

Sierra Subaru of Monrovia responded

Thank you so much for your 5-star review! We are overjoyed that Jennifer could put you at ease and ensure that your visit was seamless- from beginning to end. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns in the future! We wish you the safest of travels until we meet again.

January 31, 2022

I recently had my 2019 Outback serviced at Sierra Subaru of Monrovia. The service was excellent! Jennifer Sauer, our service advisor was amazing! She was so efficient & very helpful! She was very knowle More

by slcurwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Sauer
Jan 31, 2022 -

Sierra Subaru of Monrovia responded

Susan, Thank you so much for your excellent review! We are pleased that Jennifer and the team could get you and your automotive needs efficiently taken care of! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

Feb 01, 2022 -

slcurwen responded

Thank you so much! 🤗

January 10, 2022

This is a very good dealership. I received super great routine maintenance service from Candis Dellaripa. More

by vinny798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candis Dellaripa, Candis Dellaripa
Jan 12, 2022 -

Sierra Subaru of Monrovia responded

Thank you so much for your 5-star review! We appreciate your business and are pleased that Candis could provide you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Candis and the team may serve you again!

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