Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Sierra Subaru of Monrovia - Service Center

Monrovia, CA

4.9
385 Reviews

385 Reviews of Sierra Subaru of Monrovia - Service Center

Sort by
June 14, 2024

Jaime Vega at the service desk was very helpful. He advised me what my car needed and called when promised to let me know the service was done. More

by fs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2024 -

Sierra Subaru of Monrovia responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Jaime provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

June 06, 2024

Always get my services here for my 2023 impreza Michael Montaya was really amazing and helpful while I was waiting for my service. He was also considerate since they were short staff that day. The delay di More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montoya
Report | Print
Jun 07, 2024 -

Sierra Subaru of Monrovia responded

RM, We are grateful for you leaving Michael this extraordinary review! We are thrilled to hear that Michael took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was really amazing and helpful. Please drive safely and do not hesitate to let us know how we may be of further service to you.

May 31, 2024

Jaime Vega is very patient and very professional , I am very happy for him to take care of my car.. More

by Juneliu8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Sierra Subaru of Monrovia responded

Juneliu, Providing quality and efficient service is so important to us here at Sierra Subaru of Monrovia and we are glad that Jaime's efforts could meet your satisfaction! We are thrilled to know that he was very patient and professional. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

May 04, 2024

Very helpful, jamie Varga is a very good person. Answer all your questions. Solve problems More

by yoscake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Sierra Subaru of Monrovia responded

Thanks for letting us know how satisfied you were with Jaime's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

April 24, 2024

Great service department Yadira Cedillo help with my service appointment and got the job done promptly. Very clean waiting room. More

by rgunny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Report | Print
Apr 24, 2024 -

Sierra Subaru of Monrovia responded

Thank you for reporting on the exceptional work Yadira and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Subaru for your automotive needs!

April 02, 2024

Charged WAY over the price we were quoted for a brake job! Also told that different fluid and such needed to be changed too! An estimated $800.00 job turned into over $1,700.00 in the blink of an eye More

by Soul4seeing
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
Report | Print
April 01, 2024

We have been loyal customers of Sierra Subaru’s service department for close to a decade. During that span of time, Jaime Vega has always taken care of us like family. We appreciate his automotive knowledg More

by marina7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your kind review, Marina! We truly appreciate your continued business, and we're glad Jaime has always taken such great care of you and your vehicles. Thank you for making Sierra Subaru your #1 choice for service!

March 29, 2024

Jaime Vega did an excellent job of completing my first maintenance service on my Subaru Crosstrek. He updated my telephone numbers and called/texted when the service was completed. Jaime is a conscientio More

by arcejp1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Sierra Subaru of Monrovia responded

Thank you for leaving Jaime this positive review and recommendation! We are glad that he got your automotive needs taken care of- thoroughly and efficiently. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Mar 29, 2024 -

arcejp1220 responded

You’re welcome ☺️

March 24, 2024

Veronica is very friendly, efficient, and professional. The car was really in about one hour. More

by rowenayu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Gomez
Report | Print
Mar 25, 2024 -

Sierra Subaru of Monrovia responded

Thanks for taking the time to review your service experience! We're happy Veronica got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Subaru for all your automotive needs!

March 22, 2024

Good service and location for me. Good customer service and prices. Have been my go to for years. More

by Sergios91889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Report | Print
Mar 22, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your positive review! We are honored by your continued business, and we are glad that our team consistently provides you with top-notch service. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

1
...
7
8
9
...
39