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Sierra Toyota
Sierra Vista, AZ
5,234 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,234 reviews
January 28, 2013
Excellent customer service without high pressure. Straight forward and helpful. Knowledgeable about products. Processed sale quickly without hassle. I have heard excellent things about this dealer Straight forward and helpful. Knowledgeable about products. Processed sale quickly without hassle. I have heard excellent things about this dealership and just proved them to be true. More
by Patricia Wagner
January 27, 2013
Dave Bradley is a genuine toyota salesman. He listened to what i had to say and was able to direct me into a 2012 Barcelona Red, Camry, V6, SE. What a blast to ride. Sierra Toyota's customer service policy r what i had to say and was able to direct me into a 2012 Barcelona Red, Camry, V6, SE. What a blast to ride. Sierra Toyota's customer service policy really reflects in Dave; Integrity. Thank you, Dave it was a pleasure doing business with you. Im sure we will again soon, TB. P.S. yes people i put price great not good, deals are out there. More
by zilchpanther51
Employees Worked With
dave, scott
January 26, 2013
I really enjoyed working with Skip and Scott. They were very proffessional and courteous. I was very happy with the price and condition of the vehicle. very proffessional and courteous. I was very happy with the price and condition of the vehicle. More
by David Seward
Employees Worked With
Scott Allen
January 25, 2013
This is my 3rd truck from this dealer. 2010 Tundra. 2012 Tundra. 2013 Tacoma. That really says how much I like this dealership. Toyota trucks are the best. This dealership is the best example of friendlines Tundra. 2013 Tacoma. That really says how much I like this dealership. Toyota trucks are the best. This dealership is the best example of friendliness, quality and professionalism you can find. More
by rctsiel
Employees Worked With
Scott Allen
January 24, 2013
Very efficient and pleasant experience. The dealership had someone ready for an individual experience that was incredibly enjoyable and quick. The Toyota Tundra is fabulous. had someone ready for an individual experience that was incredibly enjoyable and quick. The Toyota Tundra is fabulous. More
by Bburick
January 23, 2013
Excellent, proficient, friendly, communication was great. Quick response. Willing to answer all questions. Did not try to hide any information. Very upfront with numbers. Will recommend Sierra Toyota to fami Quick response. Willing to answer all questions. Did not try to hide any information. Very upfront with numbers. Will recommend Sierra Toyota to family and friends. More
by melandrock
Employees Worked With
Elsie Macmillan, Mark Weeks
January 19, 2013
I live out of town, so I contacted this dealership over the internet and received a call-back to my home the same day. Since I was inquiring about a specific car, Jason had this car pulled up to the buildi the internet and received a call-back to my home the same day. Since I was inquiring about a specific car, Jason had this car pulled up to the building and ready for a test drive. Jason was friendly, sympathetic and knowledgeable. I felt that the entire staff was focused on helping me buy my car and I never felt intimidated by the process. I would recommend Sierra-Toyota to anyone who values a family-like atmosphere, a wonderful architectural environment and great value. The staff was wonderful, including the service employee who came to my rescue in a parking lot in answer to my distress call--apparently I was so excited that I forgot how to shift! This staff is outstanding and I can't say enough about the service they provide. More
by elderraven
Employees Worked With
Elsie Macmillan, Pablo Xibille, Scott Allen
January 15, 2013
Mrs. Laquey was very professional and helpful throughout my buying experience; her follow-up phone call (in reference to my initial request in purchasing a pre-owned, 4-Runner - an inquiry made a month earl my buying experience; her follow-up phone call (in reference to my initial request in purchasing a pre-owned, 4-Runner - an inquiry made a month earlier) was instrumetal in this sale. Additionally, the sale manager was very well organized and the document signing process was expedited by his ability to easliy explain same. More
by ryukyupito
Employees Worked With
Brian Moldenauer
January 10, 2013
Excellent customer service. Professional, friendly, and informative sales associate...knows the product very well. Stress-free...no high pressure sales tactics. Was appreciative to meet Toyota associates i informative sales associate...knows the product very well. Stress-free...no high pressure sales tactics. Was appreciative to meet Toyota associates in the Service Department. The pricing on the vehicle matched my calculations...no surprises. More
by marjokrk
Employees Worked With
Marvin Morris
January 05, 2013
Friendly, courteous, knowledgeable, but not pushy (Mark Weeks - salesman). Mark was able to answer our many questions and gave good advice. Closing documentation was relatively quick and easy to complete Weeks - salesman). Mark was able to answer our many questions and gave good advice. Closing documentation was relatively quick and easy to complete (Brian Moldenauer - documentation). Brian had patience to deal with additional questions we posed and gave good and understandable answers. The owner, Elsie, was polite, thanked us, and took time to discuss & acknowledge our purshase; not all owners would bother to do that. Yes, we will recommend Sierra Toyota to our friends. We would also like to recognize "Jay" in the Service Department for his knowledge, courteous advice, and assistance over the years in maintaining our "old" Avalon; without Jay's support we would have NOT received as much for our trade-in. Thanks to All. More
by LYNNBK
Employees Worked With
Jay Leonard (Service Dept), Elsie Macmillan, Mark Weeks, Brian Moldenauer
