TJ was a wonderful upbeat salesman without pressure. He made us feel very comfortable. I originally called Signature Toyota to ask if they had any of the vehicles we were interested in. TJ was the person I spoke with. He told me he did not, answered questions for me about the vehicle and right before we hung up he said, “We can get you one.” Because of his upbeat personality and professionalism, it made our decision to go to Benton Harbor. It was a great experience and everyone we came in contact with was friendly and professional. We love our new Highlander and TJ needs to be recognized for delivering such exceptional customer service.
Rick & Pam Bell