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Silko Honda

Raynham, MA

Overview
Employees
Reviews
Vehicles
4.9
1,815 Reviews
Our story began in 1962 when Morris Silverleib, and his son Ira, opened their doors on South Main Street in Brockton.Over the years, Silko grew, and in 1973 added the Honda franchise to their fold. In 1994 I came to work with my father, adding the third generation to the mix. As our business continued to grow, we relocated our Honda dealership, one of the oldest in the United States, to Route 44 in Raynham in September of 2000. Although times have changed, one thing at Silko has remained the same; we sell and service cars one at a time. We are dedicated to making the Silko Experience one that you can enjoy and that we can be proud of. From our unbeatable SilkoCare Plus package, which gives you Buy One, Get One FREE Oil Changes, Lifetime Warranty and FREE Car Washes, to the personal attention that you will receive long after you get behind the wheel of your Honda, we want to be the dealership that you chose. I look forward to seeing you in our showroom! Sincerely, Adam Silverleib President
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1580 New State Highway

Raynham, MA

02767

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Showing 1,815 reviews

May 01, 2024

Speaking with service (Jamie Martinho) after having service, was the absolute worst. Worst person. He is very rude and ever so pompous. I am 60 years old in June, I or any other customer should not eve More

by Deolinda1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Martinho
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May 01, 2024 -

Silko Honda responded

Hi Deolinda, Please let me know if you'd like to share more about what happened here. Thanks, Joanne joanne.moniz@silkoautogroup.com

May 01, 2024 -

Deolinda1991 responded

I went to Silko for an oil change, tire rotation and tire balance. I pulled into a bay when the opened. Jamie told me to get out of the car and meet him at his station. We went over everything I wanted done, I booked the appointment online. Jamie is not very friendly to begin with, no big deal. I went in the seating area and waited. Jamie came out gave me my papers and keys, I went and paid my bill and left. As I was driving home, over 40 miles away on 495, the tire pressure light came on. When I got home I looked at my tires, all seemed good, so I called Silko service and spoke with Jamie. He told me no big deal it’s just a reset and to come back and they would reset it, I was a little upset because it’s so far away from me, I told him I live over 40 miles away, he became cocky, rude and ever so pompous to me, he snapped “ well I can’t send someone to you!”, I said I’m not asking you to. He says it’s very simple to reset, press this button, s roll this, press this, look for this, look for that to come on your screen, well… I couldn’t find anything he was telling me to do, he starts getting frustrated with me as if I’m an idiot, he says it’s just a reset and very easy to do. He says just come then. I said what time do you close he take a big huge annoying breath and and says 6:30. I said I’ll be back although I shouldn’t have to since I just got service and left. He says “well, it’s not my fault.” So I said it certainly isn’t my fault, you/your department worked on my car and didn’t reset it, and it should have been. I then told him I didn’t like how he was talking to me, he says well your blaming me for it. Does he not work there? Does he not represent the company? I did not go back, I looked it up my crv booklet and reset it myself. I couldn’t reset it when he was telling me how to because low and behold….. that is NOT how to reset it. I did what the book said and didn’t even need to look for anything on the screen.

May 01, 2024 -

Silko Honda responded

Thank you for sharing. I have escalated your concerns and feedback for review. Let me know if there is anything additional we can do.

May 01, 2024 -

Deolinda1991 responded

If the service department phone has recorded lines, someone should listen to how terribly awful he is.

May 01, 2024 -

Silko Honda responded

We will. Thank you.

April 30, 2024

I was a little hesitant to buy from any dealership but when I was approached by the young gentlemen Micheal Healey who spoke to me not out of desperation on a sale but with understanding on my needs I was More

by rte2cmee24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Healey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Silko Honda responded

We are so glad that we had the opportunity to work with you, and that Michael our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 30, 2024

I have been purchasing vehicles from Silko Honda since the 1990s, my closest family members purchase vehicles from Silko Honda, and I refer many other friends and family members to Silko Honda because the More

by Lynne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Resendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Silko Honda responded

It's great to hear that you had such a positive experience, Lynne. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Silko Honda! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 25, 2024

Pete Adams was amazing. He was very knowledgeable of the vehicles operation.. I would buy from him again. More

by Nancy_fernandes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Boschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Silko Honda responded

It's great to hear that you had such a positive experience, Nancy. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Silko Honda! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 24, 2024

I have never dealt with a better dealership or salesman. From start to finish everyone was professional, knowledgeable, and kind. I tell everyone now where they should go for their next car purchase! More

by J.BETTENCOURT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Resendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Healey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Silko Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 23, 2024

We had a wonderful experience from beginning of our purchase to taking home our new Honda CR-V. More

by MarJav
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Silko Honda responded

Thanks for sharing your thoughts about your experience with Silko Honda. We appreciate your business and hope you enjoy your new CR-V! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 20, 2024

I Wouldn't go anywhere else! I always recommend Silko! Thank you for your help More

by Tagcrowninshield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Healey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Cloutier
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Apr 22, 2024 -

Silko Honda responded

Thanks for sharing about your experience with Silko Honda. We appreciate your business and hope to see you again soon! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 09, 2024

First impression was very clean. Wasn’t attacked by sales people. Would recommend Tim to family and friends. More

by nasus50new
Recommend Dealer
Yes
Employees Worked With
Kevin Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Silko Honda responded

Here at Silko Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Tim, and it was a pleasure having you at the dealership. We appreciate your review! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 08, 2024

Ver accommodating and helpful. Strongly recommend. They have a nice staff and had a lot of options. More

by alissa.rubin27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Silko Honda responded

Thank you, Alissa, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 06, 2024

The salesman, Emilio was not pushy and very responsive to ask our concerns from the start. More

by jegmomof4
Recommend Dealer
Yes
Employees Worked With
Kevin Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Silko Honda responded

Thank you for choosing Silko Honda. Your feedback and rating mean a lot to us. We're glad Emilio was able to help, and we hope to see you again! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

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