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Silko Honda
Raynham, MA
1,806 Reviews
Our story began in 1962 when Morris Silverleib, and his son Ira, opened their doors on South Main Street in Brockton.Over the years, Silko grew, and in 1973 added the Honda franchise to their fold. In 1994 I came to work with my father, adding the third generation to the mix. As our business continued to grow, we relocated our Honda dealership, one of the oldest in the United States, to Route 44 in Raynham in September of 2000.
Although times have changed, one thing at Silko has remained the same; we sell and service cars one at a time. We are dedicated to making the Silko Experience one that you can enjoy and that we can be proud of. From our unbeatable SilkoCare Plus package, which gives you Buy One, Get One FREE Oil Changes, Lifetime Warranty and FREE Car Washes, to the personal attention that you will receive long after you get behind the wheel of your Honda, we want to be the dealership that you chose.
I look forward to seeing you in our showroom!
Sincerely,
Adam Silverleib
President
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,807 reviews
April 03, 2017
Buyer beware - Bait and Switch with advertised price My husband and I were the last customers in the dealership this past Saturday (4/1/17, no, this is not an April fools). We tried out the 2013 Honda I My husband and I were the last customers in the dealership this past Saturday (4/1/17, no, this is not an April fools). We tried out the 2013 Honda Insight that is advertised online for $9796. We knew this was a good price, especially with the car having only $46k miles. Test drove, went in to talk with the dealer about numbers,etc. My husband asked 'what type of payments are we looking at'. Our sales guy said he'd have to fill out a basic credit ap to get my husband's score. My husband knew his score, he checked this morning. Told the sales guy, we were told this is what had to happen to get a ball park on payments. After about ten minutes or so (during which we decided we would buy the car) the sales guy came back. He proceeded to walk us through everything they had done to the car to get it ready. He reminded us how wonderful the car was. Then he finally got down to business... a bill of sale. Down in the lower left corner, the certification fee of $895, and a fee for all the work they'd done on the car, which was also $895. He explained that when we looked at the ad online and it said that accessories weren't included in the price, this was what it referred to. Suddenly the car cost almost $1800 more than the advertised price. I pulled out my phone and read the ad and its pricing disclaimer three times, before handing it to him and asking him to show me where it said there would be extra costs. He could not, after about five to seven minutes of clicking through screens on my phone. Here's the disclaimer: Vehicle pricing includes all offers and incentives. Tax Title and Tags not included in vehicle prices shown and must be paid by the purchaser. Nothing about accessories that may cost more. The salesman said, hey, it's a car dealer, this is the start of the negotiation process. The Sales Manager came over and asked 'what can we do to sell you this car today?' I explained that we would not be paying either of those add on fees as that is a bait and switch tactic, and named a price that we would pay for the car. He asked, 'if I get rid of these fees and sell you the car for xxx, do we have a deal'? We agreed that we did, and we felt a LITTLE better about the situation. However, the dealership apparently owned the car for exactly $9796 and couldn't go a penny lower (so much for it being a dealership and the start of the negotiation process). We walked out. Incredibly frustrated by the tactics used here. We really liked our sales guy, and I would have felt really great about the place had they not practiced such pricing tactics. The sales man admitted that he can't find the language he referenced on the site, but can find it in a print ad. Typical car sale experience. More
by ebutts422
Employees Worked With
I don't recall the manager's name, none of the pictures match him.
March 27, 2017
I would only recommend going here if you're buying a Honda. This is a used car dealership. So they sell new and used Hondas and also other makes and models. If you see a beautiful car with a great deal but if i This is a used car dealership. So they sell new and used Hondas and also other makes and models. If you see a beautiful car with a great deal but if it's not one of their makes don't purchase it because they will not know how to service it even though they will offer you every other oil change for free. Even the simplest things throw them off. It's just an annoying experience. Made an appointment for an oil change and waited 2 hrs then checked with the representative bc of the wait time. His response was we forgot to order parts for your oil change bc we don't carry that here. Needless to say, they rushed the service and I've been leaking oil since. More
by Shelly84
February 15, 2017
"I would definitely come back" We leased a 2016 CRV. Tim was our Salesperson and he greeted us right at the door. My experience was a good one and I plan on returning to Silko in t We leased a 2016 CRV. Tim was our Salesperson and he greeted us right at the door. My experience was a good one and I plan on returning to Silko in the future. More
by arlene12
January 30, 2017
Awesome Buying Experience My father needed an all wheel drive vehicle for his recent move to Massachusetts. Tried another dealer closer to home, but Silko proved to bell well My father needed an all wheel drive vehicle for his recent move to Massachusetts. Tried another dealer closer to home, but Silko proved to bell well worth the drive. Rafael Santos did a great job and made the purchasing process smooth and straight forward. Will definitely consider buying our next vehicle at Silko Honda. More
by Honda_fan
Employees Worked With
Rafael Santos, sales, Maria Carvalho, Katherine Manuel
December 29, 2016
A great car buying experience We recently purchased a 2016 CRV, and used True car for the first time. Katherine Callaghan reached out right away via email, and we felt that we knew We recently purchased a 2016 CRV, and used True car for the first time. Katherine Callaghan reached out right away via email, and we felt that we knew exactly what we were going to pay and what we were going to get for the price. Our salesperson, Heath, went out of his way to make sure that we had any and all questions answered, and he was very knowledgeable. I hope he makes the list below soon! As for the length of time of our visit, it took a long time, but it was a very busy day there (the day after Christmas.) I'm not sure about the credit card question-we were able to take the car that day, so, instead of going to the bank, we put the down payment and fees on the credit card. More
by Bethly
Employees Worked With
Chris Raposo
November 07, 2016
Wonderful!!!! My experience at Silko was amazing. Nate Boule and Juan were extremely helpful. They were patient and understanding to my needs. I was shopping around My experience at Silko was amazing. Nate Boule and Juan were extremely helpful. They were patient and understanding to my needs. I was shopping around before I met Nate. The prices at Silko are very good but Nate B. sealed the deal. Five stars all the way!!!!!! More
by Em2514
October 11, 2016
Unbeatable experience! I just purchased a crv !! From my salesperson , sales manager, finance person to registering my car I can't say enough. I have never had such a smooth I just purchased a crv !! From my salesperson , sales manager, finance person to registering my car I can't say enough. I have never had such a smooth experience. Thank u Ryan Cordero , Julio morales, Melissa Barr and jess conti! I would highly recommend this dealership for both friendliness and professionalism. More
by Kate
Employees Worked With
Melissa Barr, and Jess Conti, Ryan Cordaro, Julio Morales
September 10, 2016
Great Experience I would highly recommend Silko Honda. Purchased a new Civic last week. Emilio Silva is a great Sales Consultant, Rate him and Silko a ten. I would highly recommend Silko Honda. Purchased a new Civic last week. Emilio Silva is a great Sales Consultant, Rate him and Silko a ten. More
by Charlie
Employees Worked With
Emilio Silva
September 01, 2016
Excellent dealership I recently purchased a new Crv from your dealership. From Michael Healey my sales person and Rodney Resendes the sales manager my experience could no I recently purchased a new Crv from your dealership. From Michael Healey my sales person and Rodney Resendes the sales manager my experience could not have been better. Quick, efficient, and very knowledgeable and a great purchase price. Julio Morales the sales floor manager also made sure my buying experience went well and assured me if there were any issues he would resolve them. I highly recommend this dealership.. Mike H More
by Mike123
Employees Worked With
Other Employees :
Michael Healey. Sales. Five Stars, Julio Morales
August 16, 2016
Do not honor appointment times I scheduled a maintneance appointment at the service center for 10am, a time that they stated was available the afternoon before my appointment. I arr I scheduled a maintneance appointment at the service center for 10am, a time that they stated was available the afternoon before my appointment. I arrived the next morning 5 minutes early and found that both service bays were full. When I checked in with the service staff member, he stated that they were busy with walk in customers, and would be delayed in getting to my vehicle. What is the point of scheduling an appointment if it is not honored? This was my first time visiting this location, and will be my last. More
by 13AccordisAwesome
Employees Worked With
Unknown
