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Silko Honda
Raynham, MA
1,807 Reviews
Our story began in 1962 when Morris Silverleib, and his son Ira, opened their doors on South Main Street in Brockton.Over the years, Silko grew, and in 1973 added the Honda franchise to their fold. In 1994 I came to work with my father, adding the third generation to the mix. As our business continued to grow, we relocated our Honda dealership, one of the oldest in the United States, to Route 44 in Raynham in September of 2000.
Although times have changed, one thing at Silko has remained the same; we sell and service cars one at a time. We are dedicated to making the Silko Experience one that you can enjoy and that we can be proud of. From our unbeatable SilkoCare Plus package, which gives you Buy One, Get One FREE Oil Changes, Lifetime Warranty and FREE Car Washes, to the personal attention that you will receive long after you get behind the wheel of your Honda, we want to be the dealership that you chose.
I look forward to seeing you in our showroom!
Sincerely,
Adam Silverleib
President
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,807 reviews
April 29, 2015
Thanks Juan I was extremely satisfied with the service I received here at Silko Honda. Juan Mejia was very knowledgeable and professional with his customer servic I was extremely satisfied with the service I received here at Silko Honda. Juan Mejia was very knowledgeable and professional with his customer service. He even came to pick me up at my home. I was very pleased and appreciative and will definitely refer this place to family and friends. More
by julinha@40
Employees Worked With
April 19, 2015
I feel like was lied to and taken advantage of I was looking for a vehicle and my fiance suggested that I go to Silko Honda. She told me about the 0 down Gas and go. I was floored so went there. T I was looking for a vehicle and my fiance suggested that I go to Silko Honda. She told me about the 0 down Gas and go. I was floored so went there. The salesman Mike Mullen greeted me and got all my info and ran my credit and that when the first blow came. The Gas and Go is for people with tier 1 credit. I was also told that when they run you credit to find a finance company that it doesnt affect my credit score. Silko lied to me again. After doing some research because my credit score dropped 27 points!! When a car dealer tries to get you a finance company they run your credit multiple times until they find one that will approve you. This is called a soft inquiry. Each times they run your credit it deducts a point off your credit score. They ran my credit 27 times to 27 lenders! So if your credit is not perfect be prepared for the shaft. Then the salesman ask me what car I wanted I told him the civic. Again, that wasn't a option because of my credit. So I picked a 2010 Toyota Camry for ten grand. 268 a month for six years. That is comes to twenty grand and change. Are you kindin. They also said I need a co signer. I waited there for three hour for nothing. I was not happy. I gave them a 300 dollar down payment the day before and I wanted it back after Mike told me I wouldn't get financing anywhere else. After the sales manager toss my check for the three hundred in my face I went to Auto Drive One in West Bridgewater and got a great deal. I am so happy now. Don't go to Silko they will lie to you and rip you off. If they did it to me what is stopping them from doing it to you. Make sure you do your homework and shop around. More
by cataldojr
Employees Worked With
Shaun Santos
April 15, 2015
Another home run with Silko. I've been looking for a new car for at least a couple months now. I wanted something with enough leg and headroom to be comfortable, and despite my be I've been looking for a new car for at least a couple months now. I wanted something with enough leg and headroom to be comfortable, and despite my being a Honda fan, I was keeping an open mind and sitting in a lot of different cars of different makes and categories. I've been a fan of Silko Honda for years - I bought my first car there fifteen years ago, and last night I bought my sixth from them. They've worked hard to earn and keep my business. I was at Silko for maintenance, and while doing that I like looking at the new cars they have in stock. While I was looking over a couple new offerings, Juan Mejia stopped and asked if he could be of any help. In fact, he could, as the battery of the Accord I was looking at needed a charge so I could move the seat into a more comfortable position. Juan helped out with that, and then suggested that I might like the fit of a CR-V. I sat in the one in the showroom, but it had a moon roof and hence didn't have enough room in it. Juan asked me to wait a moment, and he drove up in one that didn't have the moon roof. This was a good fit, so I started researching CR-Vs. There was no pressure to buy one that day, which I appreciated, but I did get to test-drive the CR-V, and I enjoyed it. A couple days later Juan texted me to say he'd found the colour I liked most, so I went back and looked at the car, and continued researching. I ultimately decided that I didn't want the CR-V, and we left it at that. Again, there was no pressure, which tends to make me inclined to come back to look at more options. Yesterday that's just what I did. I decided that I wanted to look at Civics. I'd been researching them at cars.com, and I saw that Silko had some in stock that looked reasonable. So, yesterday I stopped in and asked to look at a Civic Coupe. Juan got one out for me with the trim level I requested, and then uncomplainingly put it back for me when I changed my mind and asked to sit in a sedan instead - the coupe was just a bit too shy with headroom. I test-drove the sedan and fell in love with it - the CVT was buttery-smooth, there was ample headroom and legroom, and the car was very quiet on the highway, which is important to me. I'd come in with a very firm idea of what I could offer for a money down and a monthly payment, and Juan made it happen, so the deal went to financing. Maria Carvalho has worked with us before, and she has always been pleasant and friendly while she works out the best possible financing for us, and she blew us away with the offer she got us - she got us a much better rate than I thought possible, and a monthly payment $50 less than what I'd budgeted. You really can't do better than that! Once we had our pleasant surprise with financing, Juan got the Civic ready for us to drive away, filling the gas tank and having a final cleaning done. It was a good experience, and I drove off in a car I'm really enjoying. Silko has some great people working for them, and they make it a pleasure to visit for sales or for service. I'm looking forward to the free maintenance for the next two years / 25K miles, and I love that they offer free car washes if you buy a car there. That really adds up. I'm grateful to Juan and Maria for making the experience not only painless but enjoyable. More
by mason
April 01, 2015
Buy here I sell cars for a living and its hard to find a group as friendly and upfront as these guys, i drove 60 minutes to get here highly recommended! Julio I sell cars for a living and its hard to find a group as friendly and upfront as these guys, i drove 60 minutes to get here highly recommended! Julio is dropping a car off to me hour and a half away going beyond and above my expectations. More
by Darrenb92
Employees Worked With
Other Employees :
Matthew Sherman, Maria Carvalho, Julio Morales, Chris Casey
March 31, 2015
Friendly, fast, and very professional Bought a new pilot a few weeks ago. Very friendly, no pressure salesperson, Anton Dopson, took very good care of me and made sure I was not waiting an Bought a new pilot a few weeks ago. Very friendly, no pressure salesperson, Anton Dopson, took very good care of me and made sure I was not waiting an extra long time for the whole process. We researched and even went to other dealerships prior to going to Silko, the overall experience was much more relaxed and professional. No high pressure sales tactics that can make you want to run the other way. More
by jennygirl
Employees Worked With
Anton Dopson, Rachel Fogg, Maria Carvalho
March 30, 2015
Super Experience Rick Santos cared about what I wanted, took the time to go to another lot to get the car I wanted, and was very patient about explaining all of the fu Rick Santos cared about what I wanted, took the time to go to another lot to get the car I wanted, and was very patient about explaining all of the fun new technology in the Honda Civic Coupe 2015. He cut an amazing deal and I highly recommend Silko's. It was a totally anxiety free transaction that was FUN. More
by caitriona
Employees Worked With
Rick Santos
March 11, 2015
Scaring my wife to get brake pads done at 44000miles I had my wife bring my 2011 pilot for transmission sensor issue. They said it is not covered under power train warranty since it is electronic compone I had my wife bring my 2011 pilot for transmission sensor issue. They said it is not covered under power train warranty since it is electronic component, and quoted just under 400 bucks for the job. Which was fine, but when the service tech Alex scared my wife that the car needs both brake pads right away, I smell something fishy. I have charged brake pads and rotors all my life. My pilot only had 44000miles and I can visually see the outer pads look good in certain angle, but inside pads could be different story, since it touches piston directly, so I told him to give me an estimate only, which was close to $800,(both front, rear and brake flush, no rotors). I went to buy parts right away. She came home and I tooks the wheels off and lift the caliper,(Honda is easy, one screw off, lift and change). Just as I expected still a lot left, probably another 30000miles. I swap it anyways, since I already committed to the job. And I was thinking, if I was there, would this have happened? How many woman customers got ripped off by scare tactics. I called Alex the technician, and asked what did he see for him to determine, it needed brake job immediately? He used the blame game, he said she said. Also later on, I myself found out that I had extended warranty that I purchase at this dealer when purchased new. I mention to Alex, and he said, yes it's covered under that warranty, but has $100 deductible, and transmission flush doesn't get covered. Wow! I was disgusted, but i decided to let all go. Im writing this complaint because, even after 2 month, I'm still waiting for my refund of $105 dollars. I called Alex again and he said he will resubmit the claim. I'm still waiting. So lesson number one. Never buy extended warranty, when buying new, never send your wife or girlfriend for service, and remember dealer is only interested in their favor, they will not go extra mile to look up if you had extended warranty. Silko home of lifetime warranty, ?????? More
by Bruce
Employees Worked With
Alex
March 02, 2015
Helpful, knowledgeable, no pressure sales experience Went to Silko to discuss my options since the lease on my 2012 Honda Pilot was coming due. A new 2016 Honda Pilot was my preferred option, but unfort Went to Silko to discuss my options since the lease on my 2012 Honda Pilot was coming due. A new 2016 Honda Pilot was my preferred option, but unfortunately, it is not available until summer. I spent a few hours with Juan discussing the upcoming 2016 model, buying my existing vehicle and looking at the option of trading it in for a new lease on a 2015 Pilot. He was knowledgeable about the upcoming 2016 model and provided objective information on all options never pressuring in any direction, although only a new lease on a 2015 model would benefit him as a sales person at this time. After a number of hours, we came to an initial agreement on a new lease (a few hours after closing time on a Saturday night) but after more deliberation, I decided to buy my existing vehicle and wait for the 2016 model to be released. Juan was pleasant and helpful throughout the process and never pressured or tried to convince me to proceed with the 2015 lease. I would definitely recommend Juan to my friends and family and will be asking for him when I am ready to trade up for the new model. More
by dbailey74
Employees Worked With
January 17, 2015
Unprofessional Sales Manger!!!! Worst experience ever! After signing a contract on a Tuesday we planned on picking up our new Honda Pilot on Thursday. Received a call from our sale Worst experience ever! After signing a contract on a Tuesday we planned on picking up our new Honda Pilot on Thursday. Received a call from our salesman that another document needed to be signed. When we arrived at the dealership the document was a new contract with completely different numbers on it. We requested to see a Sales Manager to explain the change. My husband I were threatened by Sales Manager, Chris Rapozo, to sign the new contract. Rapozo stated that if we did not sign the new contract then he would pull our 30,000 mile service plan. His attempts to intimidate and berate us were distasteful. He is completely unprofessional and would never go back to Silko Honda because of his actions. After Rapozo was done threatening us I stepped into the hallway to speak with my husband. Rapozo came out and told me I couldn't stand there. I told him I would stand wherever I wanted. We have leased three other vehicles from Silko over the years. Will be bringing our business elsewhere and recommend others do the same. On a lighter note our salesman, Rick Santos, was excellent. More
by CC
Employees Worked With
Rick Santos, Chris Raposo
December 02, 2014
I like the service from Silko honda The service from Silko Honda is good since they fix any issues immediately and with proper reponse. The turn around time for any queries is also quic The service from Silko Honda is good since they fix any issues immediately and with proper reponse. The turn around time for any queries is also quick. I am happy with the service. More
by Thamilanban
Employees Worked With
Evan
