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Silko Honda
Raynham, MA
1,928 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 05, 2018
Salesperson Heath Tracey was an excellent salesperson. He was very knowledgeable and helpful. He was patient and answered all my questions. He is a great asset t Heath Tracey was an excellent salesperson. He was very knowledgeable and helpful. He was patient and answered all my questions. He is a great asset to the Silko dealerzhip. More
by Carol Lang
Employees Worked With
Juan M, Heath Tracey
March 05, 2018
Excellent Service I am a returning customer and is always pleased with the service I receive. Several months ago I took my old SUV and traded it in. Heath was very help I am a returning customer and is always pleased with the service I receive. Several months ago I took my old SUV and traded it in. Heath was very helpful and knowledgeable about the current vehicle I bought and I am very happy with my Honda CRV. The rep worked with me to find my price range and thoroughly explained and showed the features of my vehicle. He constantly ask if I had questions or if there was anything more he could help with, so it was a pleasure to have him work with me on my decision and also the hand over to the financing rep. All in all I’m very pleased and would recommend and return there in the future. More
by George
Employees Worked With
Heath Tracey, Melissa Barr
March 05, 2018
Best automobile purchase ever! Walking into a dealership is always intimidating and can cause stress or anxiety. But when I walked into Silko Honda and met Heath Tracey all I feel w Walking into a dealership is always intimidating and can cause stress or anxiety. But when I walked into Silko Honda and met Heath Tracey all I feel was reassured I was going to be treated fairly. Heath was patient, and listened to ever word. He helped me find exactly what I wanted and nothing more. I highly recommend Silko Honda and Heath for anyone looking for a new or used vehicle. More
by Michael p Johnson
Employees Worked With
Heath Tracey
March 02, 2018
Incredible experience with the Sales Department! Stopped by Silko Honda recently to check out the new CR-V and had a fantastic experience with sales consultant Jason Costantino. He knows the product Stopped by Silko Honda recently to check out the new CR-V and had a fantastic experience with sales consultant Jason Costantino. He knows the product extremely well and focused on identifying what my needs were and which vehicle would best suit my needs. During the test-time he pointed out all the important features of the vehicle. Their pricing is transparent and fair. No pressure, no BS, just great service. The dealership has the courteous feel of a mom-and-pop establishment and actually is New England's oldest Honda dealership and still a family-run business. I greatly appreciated Jason's knowledge and professionalism and received courteous followup calls both from him and his manager shortly after I visited the dealership. More
by bostondriver
Employees Worked With
Jason Costantino
February 28, 2018
New Lease Vehicle I came in looking for a Accord and was greeted by Jason Costantino. He was extremely helpful throughout the whole process and really knows his stuff. I came in looking for a Accord and was greeted by Jason Costantino. He was extremely helpful throughout the whole process and really knows his stuff. This was the first dealership I visited and after my visit, I didn't want to visit any other. This was the vehicle and dealership I wanted. Thank you so much Jason for all of your help! More
by kpdennehy
Employees Worked With
Jason Costantino
February 27, 2018
Great experience Great dealership. Everyone from sales to management is great. They listen to the costumer and work with you. They also explain everything and do not r Great dealership. Everyone from sales to management is great. They listen to the costumer and work with you. They also explain everything and do not rush you into buying something. Great team! More
by Renata Patron-Doubrava
Employees Worked With
Juan M, Jon Silva
February 24, 2018
Awesome no pressure, friendly sale. Best deal, no pressure, friendly and fastest sale experience that i've ever had in buying a new vehicle. I would recommend this dealer to my friends Best deal, no pressure, friendly and fastest sale experience that i've ever had in buying a new vehicle. I would recommend this dealer to my friends and family. Jon Silva was cautious, knowledgeable and friendly. He never pressured us into anything. More
by Jose Pinto
Employees Worked With
Melissa Barr, Jon Silva, Tiffany Morris
February 23, 2018
CRV Experience I had a great experience with the Silko team. Totally friendly, experienced & professional !! Tiffany helped online to reserve in advance and invited I had a great experience with the Silko team. Totally friendly, experienced & professional !! Tiffany helped online to reserve in advance and invited my visit on the fly, Stan was engaging in sales by answering all questions & Stacey was detailed in the wrap up process. Highly recommended & will be happy to come back again. Thanks for everything ! More
by ANTONIOC82
Employees Worked With
Stan Ennis, Stacey S, Tiffany Morris
February 21, 2018
Everthing was Great until! My Experience started off great I spoke to Brook LeClerg regarding an e price for a 2018 Honda Accord sport and EX model that she emailed. I explain My Experience started off great I spoke to Brook LeClerg regarding an e price for a 2018 Honda Accord sport and EX model that she emailed. I explained what I wanted fair price and less hassle she was great on the phone.. I arrive for my appointment that I scheduled, I didn't return phone calls confirming so I was not setup with the bait and switch xx. I was approached in the lot by Jason Costantino, before you read any further HE IS THE MAIN REASON I BOUGHT THE CAR!. Great attitude I was upfront he understood what I wanted for a car and price point according to the e sale.. I cant say perfect because who is actually perfect.. I would recommend asking to work with him on buying car he has to do his job of course but you feel like your not getting the arrogant sale guy.. I had a bad experience before with another salesman at silko who still works there 10 years ago and glad he didn't come outside because I would have left. They honor the price on the e quote but you have to read the fine print because there is always a hitch. To qualify states it in there e price has to be a Honda finance not through Honda but there financing.. I was upfront and told him that Silko was my second choice. I had my preference but I made an appointment and I like to keep my word.. Now on to financing again Melissa Barr she is the Finance manger there and she basically is doing her job trying to sell you protection and warranties she very patience. I challenger her on everything, seeing that my credit dip and I am responsible for that. she was great to deal with very down to earth and again just doing her job. Well here we go I notice there was an added entry on my purchase and sales that I had signed earlier I was upset. I said how could someone add something after I signed it. I demanded he come and see me .. first my sales guy try to smooth it over I said no bring him here! because he has to answer for this. In comes KEVIN EATON beware cocky SOB really read his reviews. I asked why was this added after I signed the xxx.. After we went back n forth he said look at the time stamp on the paper I said what! only one sheet was time stamped the one he added additional info to was not.. Then he said LOOK ITS HERE IN ENGLISH READ IT.. I said xxx I lost it this is not something anyone should say in the line of business he is in... He said since you swore at me we cant just forget the deal. I paused for 1 second and guess what tuff guy knew he messed up he tried to apologies that means nothing to me when you extremely unprofessional providing a service when there are dealers everywhere and the comment he made again there should be no tolerance for it.. So cocky tuff guy left I bought there car. Again Jason Costantino was the only reason I bought the car I was even late to pick it up he waited he still did the final walk through after they closed he went above and beyond and this should not go unnoticed.. I was very polite made jokes we had a great time until Kevin Eaton came in the picture.. I believe that no one should lose there job when they do a fair job we all have off days.. This guy tho should not be allowed anywhere near a professional environment.. when your financing over 27 thousand dollars there should be a professional atmosphere and nor tolerance for what he said as a so called manager.. what is he telling his employees at the end of the night? How can he reprimand an employee when he cannot be professional. His xxxx poor attitude and comments should not be allowed in a multimillion dollar company.. I will follow up with corporate because this should not be swept under the rug.. Silko needs to address this behaviour.. More
by HondaEX22
Employees Worked With
Katherine Manuel, Kevin Eaton, Jason Costantino, Melissa Barr, Brooke LeClerc
February 18, 2018
Great experience Cody was a true professional I had a really positive experience with Silko Honda. Cody Coers went above and beyond to make sure I was a satisfied customer. He was very patient, he I had a really positive experience with Silko Honda. Cody Coers went above and beyond to make sure I was a satisfied customer. He was very patient, helpful and knowledgable. Cody helped me get a great deal and I never once felt pressured to do anything. Truly one of the best car buying experiences I have ever had. More
by mjd
Employees Worked With
Cody Coers, Melissa Barr
