Silko Honda

I was very happy to not be pushed into anything more that what I wanted. what I wanted. More

Fairly straightforward purchase process through this dealership. This is my third Civic bought from them. dealership. This is my third Civic bought from them. More

my salesman Alan was very professional, didnt pressure me just gave me all the details about the car. best buying experience Ive had. me just gave me all the details about the car. best buying experience Ive had. More

Always fix whatever needs repair in a timely manner. Staff are always helpful taking care of anything that needs to be done. Staff are always helpful taking care of anything that needs to be done. More

Most pleasant salesman! ! Very knowledgeable about the model I was purchasing. So helpful in arranging purchase. This is my third purchase from this dealership over the years ! Very knowledgeable about the model I was purchasing. So helpful in arranging purchase. This is my third purchase from this dealership over the years. Was my first choice for another Honda! More

It was a great customer experience from start to finish. Very friendly and knowledgable staff. Very friendly and knowledgable staff. More

I had an excellent experience with this dealership and my salesperson Emilio Silva was personable and efficient. All I am waiting for is the second key fob that I was promised. I would highly recommend this salesperson Emilio Silva was personable and efficient. All I am waiting for is the second key fob that I was promised. I would highly recommend this dealership to anyone! More

Had first oil change service on our new crv hybrid. No waiting to get car paperwork done. Service was completed in an hour. Exceptional service experience! No waiting to get car paperwork done. Service was completed in an hour. Exceptional service experience! More

Good listeners very welcoming. Nice to go to a dealership and have honest people to work with Nice to go to a dealership and have honest people to work with More

I have no idea who javani rivera is. I worked with Emilio Silva and Kevin Eaton. To follow is the feedback I offered Honda corporate when asked about my sales experience: Multiple fai I worked with Emilio Silva and Kevin Eaton. To follow is the feedback I offered Honda corporate when asked about my sales experience: Multiple failure points in the sales process. Critical items include: 1. Financing team significantly understaffed. 2 hour rate after applying online. Sales team set inappropriate expectations on wait time and change order of which client up next (I called xx as sales manager did this within earshot of me 2. Dealer failed to work with insurance company to coordinate registration of car. Note I made the change in coverage and had to call to coordinate all paperwork after I got to the dealer to pick up the car 3. As paperwork was not completed on time I had to make a second trip the following day to pick up the car. Sales manager Kevin Eaton was engaged by salesperson Emilio Silva and made a reasonable atonement offer of all weather floor mats on day 1 of pickup attempts. When questioned why the mats were not in the car for day 2 of pickup the response was we need to order them (I’ll call you when they are in. I’m still awaiting that call Emilio and Kevin. 4. Dealer failed to share all lender options. This is a Fair Lending reg violation. More