Silsbee Toyota

Check in was friendly and quick with Lisa. Pleasant area to wait for service. I would like to see them improve the service timeframe. Another customer told me they waited a long time past the Pleasant area to wait for service. I would like to see them improve the service timeframe. Another customer told me they waited a long time past the time they were told also. I’m not sure that the workers use their time wisely in the actual service area. Check out was quick and easy. If time improves, I’ll give a score of 5 stars. More

Disappointed that restoration of headlights were not that great but I still had to pay full price….would not recommend for this process at your dealership great but I still had to pay full price….would not recommend for this process at your dealership More

Did work needed, in an efficient timely manner. The waiting area was clean and with plenty of refreshments. The waiting area was clean and with plenty of refreshments. More

I’m very happy with my purchase, I did an online application and submitted all the necessary information, Mr Todd Trahan had everything ready ,car cleaned and gas tank full, it took maybe 45 minute application and submitted all the necessary information, Mr Todd Trahan had everything ready ,car cleaned and gas tank full, it took maybe 45 minutes to complete the deal 👏🏽👏🏽👏🏽 More

I'm not crazy about dealerships and the hassle of buying cars, but I've changed my mind. Brad at Silsbee Toyota does it so different, no high pressure, a laid back guy that you feel like you've known him a cars, but I've changed my mind. Brad at Silsbee Toyota does it so different, no high pressure, a laid back guy that you feel like you've known him a long time. He's fast and efficient and knows his inventory. Think I made a new friend. I highly recommend Seeing Brad. He's a big guy. You can't miss him. Craig Hodge Beaumont More

Lisa at Silsbee Toyota was awesome. I had to schedule a 15k maintenance on my Tundra along with an oil change I wanted to get before 20k miles. She informed me of an oil change package I had to schedule a 15k maintenance on my Tundra along with an oil change I wanted to get before 20k miles. She informed me of an oil change package that saved me $$ and ensured my Tundra was very road ready for a 2500 mile trip to sub zero temps. Toyota Silsbee is where I bought my Tundra and I always service it there despite being from out of town, where I have access to another Toyota dealership. The people are friendly, professional and personable, plus, I was treated well on my trade in and purchase. Silsbee Toyota is worth the drive. More

I only buy cars from Walter Stephens for me my husband and my kids. They are grown now and still buy from Walter and Silsbee Toyota. and my kids. They are grown now and still buy from Walter and Silsbee Toyota. More

I have been extremely satisfied with both the sales and service at Silsbee Toyota. I even recommend Silsbee Toyota to family members who have also purchased from them. Especially with Lisa in the service d service at Silsbee Toyota. I even recommend Silsbee Toyota to family members who have also purchased from them. Especially with Lisa in the service department and James in the sales department. I will buy my next Toyota from Silsbee Toyota. More

Good service. Seemed honest and trustworthy. Especially compared to other Toyota dealers in the area. Seemed honest and trustworthy. Especially compared to other Toyota dealers in the area. More

I declined to bring my car for service. I don't think that is a visit to leave a survey for. I have asked 3 times now to have my number removed and not to call me, but I still get called. P I don't think that is a visit to leave a survey for. I have asked 3 times now to have my number removed and not to call me, but I still get called. PLEASE DO NOT CALL ME!!!! More