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Silsbee Toyota

Silsbee, TX

4.8
1,648 Reviews

1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,648 reviews

April 25, 2026

We are returning customers we’ve bought four vehicles so far from James Redd and we plan on coming back in a couple of years for our next one! More

by Crystaldleigh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Redd
April 23, 2026

I can always rely on Donaldson Toyota and service technician Bobby to keep my 2025 Sienna running in top condition. More

by UGLY88OKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan, Lisa Butler, Taffy Amburn
April 22, 2026

The service reception area was very comfortable. .. This was my first time at Donaldson Toyota Service, and my visit was very relaxing. Besides, Silsbee has a beautiful landscape in the background More

by J. Carlos MTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Eberth, Amanda Jordan, Lisa Butler, Taffy Amburn
April 19, 2026

I drive from Beaumont to have my car serviced here. I have followed Lisa Butler for many years. I appreciate her. She is professional, courteous, and knows her job well. I've experienced nothing bu More

by KITEKATLOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Butler
April 18, 2026

I love everything about Donaldson Toyota. (Formally Silsbee Toyota) Sales, customer service, auto shop and other enoyees are all helpful. They have an website to conveniently schedule servic More

by ITZMECAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Wilson, Amanda Jordan, Lisa Butler
April 14, 2026

Fast and convenient the secretary was kind and knowledgeable the waiting room was clean and the staff was friendly.!! More

by RANDYDORRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan, Lisa Butler, Taffy Amburn
April 13, 2026

Very friendly and professional people . Best value in the whole world. Any needs for a set of wheels stop by Mr Justin or Mr Randy will treat u fairly and respectfully. Trust me , I tried t More

by alihamdan0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Poland, James Redd, Amanda Jordan, Randy Dronet, Justin Bumsted, Lisa Butler, Taffy Amburn
April 12, 2026

I’ll just say that after I left dealership and maintenance dept. , I felt that I was leaving a friend’s home. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New service advisor, Tracy Poland, Jessie Bier, Amanda Jordan, Lisa Butler
April 10, 2026

Very pleased with Silsbee Toyota. The sale was a smooth transaction. All of the times I have been to the dealership for services, have been excellent. Have no problems at all. More

by bj_herrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan, Lisa Butler, Taffy Amburn
April 10, 2026

They are a good group of people to deal with. Hope to continue doing business with them over the next several years. More

by terrygarsee
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
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