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Silsbee Toyota

Silsbee, TX

4.8
1,615 Reviews

1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,615 reviews

February 21, 2026

Everyone was very professional , courtesy, attentive, respectful, polite, friendly and ready to help us with our purchase. More

by donnaki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Redd
February 21, 2026

Usual excellent service with friendly attitude and professional results. Highly recommend using their service department; and, any other department there. More

by JMLBPC0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
malcom in service = Excellent mechanic/technician, Jessie Bier, Amanda Jordan, Lisa Butler, Taffy Amburn
February 19, 2026

Thank you so much Todd you was AMAZING at your job ❤️ in GOD PLANS I'll see you in 6 months More

by PhatPhat7474
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Trahan I'll give you a 10**********
February 15, 2026

Silsbee Toyota has got some really great people there they are very nice and helpful More

by ROBERTAP1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
February 12, 2026

Check in was friendly and quick with Lisa. Pleasant area to wait for service. I would like to see them improve the service timeframe. Another customer told me they waited a long time past the More

by SOFTBALLX2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Butler
February 12, 2026

Tracy was extremely knowledgeable of the sales and purchase process. She was extremely helpful. The sales manager got me the lowest rate for my 48 month loan. More

by FWSTINSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Poland, James Redd
February 10, 2026

Disappointed that restoration of headlights were not that great but I still had to pay full price….would not recommend for this process at your dealership More

by TONYA.MYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan, Lisa Butler, Taffy Amburn
February 05, 2026

Did work needed, in an efficient timely manner. The waiting area was clean and with plenty of refreshments. More

by WHATDAR66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Butler
February 04, 2026

I’m very happy with my purchase, I did an online application and submitted all the necessary information, Mr Todd Trahan had everything ready ,car cleaned and gas tank full, it took maybe 45 minute More

by yvonnetrahan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Trahan
January 31, 2026

I'm not crazy about dealerships and the hassle of buying cars, but I've changed my mind. Brad at Silsbee Toyota does it so different, no high pressure, a laid back guy that you feel like you've known him a More

by HODGECR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe in finance dept, Walter Stephens, Brad Eberth
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