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Silsbee Toyota

Silsbee, TX

4.8
1,646 Reviews

1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,646 reviews

April 22, 2026

The service reception area was very comfortable. .. This was my first time at Donaldson Toyota Service, and my visit was very relaxing. Besides, Silsbee has a beautiful landscape in the background More

by J. Carlos MTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Eberth, Amanda Jordan, Lisa Butler, Taffy Amburn
April 19, 2026

I drive from Beaumont to have my car serviced here. I have followed Lisa Butler for many years. I appreciate her. She is professional, courteous, and knows her job well. I've experienced nothing bu More

by KITEKATLOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Butler
April 18, 2026

I love everything about Donaldson Toyota. (Formally Silsbee Toyota) Sales, customer service, auto shop and other enoyees are all helpful. They have an website to conveniently schedule servic More

by ITZMECAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Wilson, Amanda Jordan, Lisa Butler
April 14, 2026

Fast and convenient the secretary was kind and knowledgeable the waiting room was clean and the staff was friendly.!! More

by RANDYDORRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan, Lisa Butler, Taffy Amburn
April 13, 2026

Very friendly and professional people . Best value in the whole world. Any needs for a set of wheels stop by Mr Justin or Mr Randy will treat u fairly and respectfully. Trust me , I tried t More

by alihamdan0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Poland, James Redd, Amanda Jordan, Randy Dronet, Justin Bumsted, Lisa Butler, Taffy Amburn
April 12, 2026

I’ll just say that after I left dealership and maintenance dept. , I felt that I was leaving a friend’s home. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New service advisor, Tracy Poland, Jessie Bier, Amanda Jordan, Lisa Butler
April 10, 2026

Very pleased with Silsbee Toyota. The sale was a smooth transaction. All of the times I have been to the dealership for services, have been excellent. Have no problems at all. More

by bj_herrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan, Lisa Butler, Taffy Amburn
April 10, 2026

They are a good group of people to deal with. Hope to continue doing business with them over the next several years. More

by terrygarsee
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
April 03, 2026

We had a great experience from the beginning to end with both Shelly and Brett. More

by whseals1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly, Brett
April 02, 2026

Everyone we interacted with was polite and cordial. It was the quickest vehicle purchase I’ve ever made. Sales and finance staf are top notch. More

by DWAYNE.BALDWIN1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Redd
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