Silsbee Toyota

Easy deal and had all my paperwork ready to go! Josh is very knowledgeable on Toyota perks Josh is very knowledgeable on Toyota perks More

Dealership was easy to find, staff was very attentive, knowledgeable, and nice. We were able to find what we were looking for quickly because Josh listened to exactly what we wanted and provided. We had o knowledgeable, and nice. We were able to find what we were looking for quickly because Josh listened to exactly what we wanted and provided. We had our kids with us and the staff was very nice and accommodating to them as well. We would work with Josh again. He was great to work with. More

It was my good fortune to deal with the “A-Team” with my recent purchase at Silsbee Toyota : Aiden McSpadden, Sales, Randy Dronet, Manager, and Joe Nallie, Financial Manager. Each member of the team treated recent purchase at Silsbee Toyota : Aiden McSpadden, Sales, Randy Dronet, Manager, and Joe Nallie, Financial Manager. Each member of the team treated me with courtesy and listened and heard my comments, questions or concerns. There was obviously behind the scenes coordination to seamlessly complete my purchase. and, all 3 stayed late on a Friday evening so I could leave with my Venza instead of returning. My previous 3 vehicles have been Toyota or Lexus products and I happily remain with the “family”! Obviously it takes a ‘village’ to both sell a vehicle and maintain one. I have had excellent service experiences with my previous vehicle and will follow-up at Silsbee Toyota! More

Worst customer service a dealership could have. We bought a car and the next day it started doing a shutter while only driving. They tried their hardest to convince me that it was normal on the 10 We bought a car and the next day it started doing a shutter while only driving. They tried their hardest to convince me that it was normal on the 10 speed transmission. I’m sorry I’m not going to drive a vehicle that jerks me back and forth while in motion. If your vehicle is still under the factory warranty like mine they will send it to their new car dealership and watch out for the service supervisor she claims to be in the business all these years and that it was also a normal thing to do. Please GM train qualified people to have a better customer service personality rather than training people to feed a long line of xx to us. I will never go back to them or do any kind of business with any dealership as long as these certain individuals work there. Megan Adams- new car service supervisor if you’re wondering. More

Everyone was very professional and personable. I felt valued and not pressured. They made the while deal very easy. I felt valued and not pressured. They made the while deal very easy. More

Silsbee Toyota is a great dealership with very professional employees. I will definitely recommend silsbee Toyota to my friends and will continue to do business with them in the future. professional employees. I will definitely recommend silsbee Toyota to my friends and will continue to do business with them in the future. More

Silsbee Toyota had the perfect used truck for my son’s first vehicle. Josh Gonzales was the salesman we dealt with and he was great! He made me feel comfortable from the moment we started speaking out on first vehicle. Josh Gonzales was the salesman we dealt with and he was great! He made me feel comfortable from the moment we started speaking out on the lot. He made the whole process quick and easy for me which I really appreciated! The GM, Justin Bumsted, quickly jumped in and filled out some paperwork for me in a hurry to get over to the bank at closing time. I will definitely recommend them to anybody looking to buy a vehicle. More

Everyone I dealt with was helpful, reliable and honest. I was given a good deal on my vehicle. I definitely would recommend this salesman, and dealership. I have to give a special shout out to the finan I was given a good deal on my vehicle. I definitely would recommend this salesman, and dealership. I have to give a special shout out to the finance manager, Joe, for his patience and special help. More

Been with this dealership since 2005 and have always been pleased with service and employees. pleased with service and employees. More

Josh was a wonderful salesman! Wasn’t pushy and didn’t try to get me to buy something I did not need! Listened to me and was very patient! Wasn’t pushy and didn’t try to get me to buy something I did not need! Listened to me and was very patient! More