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Silsbee Toyota - Service Center

Silsbee, TX

4.7
463 Reviews

463 Reviews of Silsbee Toyota - Service Center

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March 18, 2023

Preston Wilkins … impressed me with his knowledge as a first time car salesman. Well done. He knew my dashboard like a book. Impressed. I didn’t know Preston until the day I walked in for an oil change o More

by GBOYETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
March 14, 2023

They were polite but I didn't think they took the time to investigate the problem before they went ahead a replaced a whole new radio. I still had to pay and the problem hasn 't been fixed. I still believe i More

by KATKELJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

Fast, friendly, and affordable! ! I never mind taking my car in to be serviced at Silsbee Toyota More

by hhing2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
February 28, 2023

Not happy with being charged $68 to look at my seat heater to be told it's working fine...when IT IS NOT. I have already sent this in once, but no response or resolution. Not a happy customer this ti More

by jnolan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
February 25, 2023

friendly staff, good and fast work, would recommend to anyone. Great service department. Always happy when I leave More

by HINSONFAMILY2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2023

Always a good experience. Never a long wait. Everyone is always professional and efficient. Always accommodating. More

by marianorine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
February 15, 2023

My experience at Silver Toyota was excellent. I quick taken care of and work was excellent. More

by s_hawk0069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
February 10, 2023

An Excellent Service department. Including the Parts dept. Including Sales. 2 of 3, of my last vehicle purchases have been at Silsbee Toyota. They missed me this go-round due on More

by rich.reeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
February 09, 2023

Service manager and personnel are always gracious and friendly. Service is done expediently and professionally. Great service department. The only ones that have every service my 2014 Tundra More

by mikefreeman1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
February 08, 2023

The service department is always friendly, quick, professional, convenient and non pushy. It is never a hassle to have my Toyota serviced. More

by declark1920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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