
Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent experience !!! was so helpful in servicing my sprinters when I visit. Went above and beyond to take care of any problems. Very caring professional sprinters when I visit. Went above and beyond to take care of any problems. Very caring professional More
I originally came in with my brother to look around for a potential purchase. Jackie has assisted me in the past with a previous car and that was a smooth sailing. As we all know with making a big purchase i potential purchase. Jackie has assisted me in the past with a previous car and that was a smooth sailing. As we all know with making a big purchase it can be headache. So here we go again had the pleasure doing business with her and got a new car that exceeded my expectations. Jackie is very personable and knows how to put your mind at ease. I highly recommend her to anyone. Thank you Jacqueline! More
they installed a cruise control that does not work and asked to wait for a code for confirmation. 1 day waited at the service for 6 hours, the second day waited a whole day for a call from them and also c asked to wait for a code for confirmation. 1 day waited at the service for 6 hours, the second day waited a whole day for a call from them and also called 15 times and wrote 5 times, but no one answered me tomorrow will be the third day. I also want to note I paid 1000 $. my car is Sprinter Ven More
Excellent experience Jacqueline was so helpful in my search for a new car lease. Thanks for making my experience so pleasant and comfortable. Thumbs up search for a new car lease. Thanks for making my experience so pleasant and comfortable. Thumbs up More
Excellent experience recently with Jacqueline. Very responsive and informative. Would highly recommend. She was constantly engaged to my needs and answered all questions in a timely manner responsive and informative. Would highly recommend. She was constantly engaged to my needs and answered all questions in a timely manner More
Thank you Mathew for your immediate respond to my situation. Since I could not bring my new car to have logo light install you expedited a service man to come to my home. You went above and beyond situation. Since I could not bring my new car to have logo light install you expedited a service man to come to my home. You went above and beyond good service. Thank you again. I’m a loyal customer of Mercedes. More
I’ve been changing my oil for 10 years at Silver star Mercedes and this time around is the worst service I ever had at Silver star Mercedes I cannot believe that they reset the computer every year and th Mercedes and this time around is the worst service I ever had at Silver star Mercedes I cannot believe that they reset the computer every year and this time around they didn’t reset the computer it tells me that I have 115 days that I have to maintenance my car because apparently someone that works at Silver star didn’t reset the computer and now they telling me they don’t do that this is the last time I would ever take my car to get a oil change at Silver star Mercedes the worst service Ever. More
The Silver Star staff are always attentive and professional. A special thank you to service advisor, Jeannette Lawton, for her detailed, informative and caring attitude. professional. A special thank you to service advisor, Jeannette Lawton, for her detailed, informative and caring attitude. More
What a wonderful experience at silver star. I followed Matt Fattah from his previous dealership. I will not purchase from anyone other than him. He is extremely knowledgeable, friendly and always makes th Matt Fattah from his previous dealership. I will not purchase from anyone other than him. He is extremely knowledgeable, friendly and always makes the experience seamless. I highly recommend purchasing from him at Silverstar! More
My current S600 is the fourth Mercedes Benz I am fortunate to have owned. The first was a 280E. I loved the European sound of that car's horn! My next was a 1987 420SEL. (That 420 had the same won fortunate to have owned. The first was a 280E. I loved the European sound of that car's horn! My next was a 1987 420SEL. (That 420 had the same wonderful horn). I then later bought an E320. I later traded in my E320 for my current S600. Over these years, I have experienced many different Dealerships and privately owned service shops. It is these years of experience that thoroughly convince me Silver Star Motors is the absolute BEST!! There isn't anything on my car that they have ever been unable to service! When I leave my car in their care, I always feel SAFE! And I already know by now that when my car is returned to me, it will be the results of a job very expertly completed. My being able to have that kind of confidence in a Dealership really does mean a lot to me. I don't ever want to have servicing done on my car by anyone else. More