Silver Star Motors

THE OLD BAIT AND SWITCH. I SHOWED INTEREST FOR A MERCEDES THAT I WENT TO THE DEALER TO PICK UP THAT WAS PRICED AT $36.000, AND WHEN I SHOWED INTEREST THE SALESMAN SAID THE PRI I SHOWED INTEREST FOR A MERCEDES THAT I WENT TO THE DEALER TO PICK UP THAT WAS PRICED AT $36.000, AND WHEN I SHOWED INTEREST THE SALESMAN SAID THE PRICE NOW WHENT UP TO $40.350, ITS NOT UP TO ME HE SAID ITS UP TO CORPORATE, I ASK FOR A MANAGER, I WAS WILLING TO SPLIT THE DIFFERENCE HE SAID NO THAT IS THE PRICE.I LEFT AND I WHENT TO LEXUS OF QUEENS AND I BOUGHT A CAR FROM THEM.IF YOU HAVE MANAGERS LIKE THAT YOU MIGHT AS WELL CLOSE THE SHOP! I AM A BUSINESSMEN FOR MANY YEARS, I WASTED MY TIME TO WRITE THIS REVIEW SO THAT TOP TOP MANAGEMENT WOULD WAKE UP AND TRAIN THEIR PERSONAL TO CONTRIBUTE TO THE BUSINESS, More

We flew into NYC to purchase a used E350 from Silver Star. We worked with Jerry Petitto who could not have been better. Jerry helped us find the exact car I wanted. He made sure the car was available th Star. We worked with Jerry Petitto who could not have been better. Jerry helped us find the exact car I wanted. He made sure the car was available the day we were flying in so we could drive out of the showroom that day. This experience could not have been better. Thank you Jerry! More

Great experience everyone super polite and. Helpful it was a relaxed atmosphere Richard was terrific he made everything go nice and smooth Helpful it was a relaxed atmosphere Richard was terrific he made everything go nice and smooth More

Very well organized, straightforward, respectable & attractive. The setting is doubtless clean, 🧼, the staff are welcoming & professional. attractive. The setting is doubtless clean, 🧼, the staff are welcoming & professional. More

Another great experience with Richard and this dealership! This is the second car I buy with him and his customer service was a 10/10, as per usual. He was attentive and made the process super s dealership! This is the second car I buy with him and his customer service was a 10/10, as per usual. He was attentive and made the process super smooth and easy for me. Never felt like a car salesman was trying to push a sale. He was also very accommodating with my requests in order to finalize the deal. I would recommend him to anyone interested in a luxury car. More

This is the third car I have acquired from Silver Star. I appreciated the professionalism of everyone, especially to Rich Caicedo who explained thoroughly the paperwork needed to complete the deal. Thank y I appreciated the professionalism of everyone, especially to Rich Caicedo who explained thoroughly the paperwork needed to complete the deal. Thank you also to Sales Associate Adelina, who helped me find the exact cla250 I was looking for. More

Our experience at Silver Star was excellent! ! The showrooms are Beautiful. Our salesman Victor Babb was the Best!! From the moment we came in we were greeted so warmly. Victor helped us so g ! The showrooms are Beautiful. Our salesman Victor Babb was the Best!! From the moment we came in we were greeted so warmly. Victor helped us so graciously, listening to what we wanted, no pressure. We purchased our beautiful Mercedes the same day. His Assistant Amir Mahmoud was wonderful too. He went over all the features of the car. He was so kind and patient as I asked many questions. Overall, We would recommend this Dealership and Victor & Amir. Thank You!! More

My experience with my service advisor James was outstanding! He is caring, supportive, understanding and also very highly knowledgeable. The entire service team is awesome! They really look out fo outstanding! He is caring, supportive, understanding and also very highly knowledgeable. The entire service team is awesome! They really look out for their customers. I will highly recommend this dealer to everyone I knows More

The service was excellent. I had been told my vehicle required $2500 worth of repairs. I brought it to Silverstar and was told that I did not need those repairs. They saved me I had been told my vehicle required $2500 worth of repairs. I brought it to Silverstar and was told that I did not need those repairs. They saved me thousands of dollars and were incredibly honest and responsive. More

"Excellent Service Experience" From start to finish, the service Department was friendly, efficient, and genuinely caring. The attention to detail and proactive approach of Apostol Kolezi was truly remark service Department was friendly, efficient, and genuinely caring. The attention to detail and proactive approach of Apostol Kolezi was truly remarkable. Apostol is very knowledgeable, courteous and professional. More