Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 832 reviews
At silver star I felt right at home Amazing amazing amazing , he went out of his way to make sure the the car purchased was in excenellent fondition ! He made both an emotional and perso Amazing amazing amazing , he went out of his way to make sure the the car purchased was in excenellent fondition ! He made both an emotional and personal connection with my mom and I. Keith was so passionate in providing the customer service we desired. Even after the sale he continued to stay connected with us and told us to akwaysfeel free to reach out ! Finance manager and sales manager were both amazing as well ! spoke to us and made us laugh while we waited for paper work. I highly recommend this place trust me you won't regret it ! More
NEW CAR Getting my new car was very easy I walked in to look and came out with my new car without any problem, if you're shopping for a new BENZ this is the p Getting my new car was very easy I walked in to look and came out with my new car without any problem, if you're shopping for a new BENZ this is the place to go More
Worst MB dealership I looked at E350 online . Called them up to double check if it was available and if it had any major dents or scratches. I was told it was in perfect I looked at E350 online . Called them up to double check if it was available and if it had any major dents or scratches. I was told it was in perfect conditon by Genesis and Roger . I went on a saturday morning . Drove for 5 hours all the way from Virginia , only to find out that the car had no keys . Theh lost the keys a little over a week ago . Spent two hours trying to find the keys while we looked at their inventory. Turns out the new keys were delivered but they needed programming . Waste of time . On top of that, there were dents on the car . The mercedez Emblem on the hood was missing. They knew i was on my way from VA , they could have it carwashed . Worst MB dealership ever . Id say call and double check a couple of times before you go Roger has great reviews but it felt like he was rude . I asked him to double check the condition of the car and his response " how many times do you want us to check the car for you?" More
Giusseppe is your guy! Giuseppe is not your "typical" used car salesman at all. He is upfront, transparent, courteous and truly has your best interest at heart. He will go Giuseppe is not your "typical" used car salesman at all. He is upfront, transparent, courteous and truly has your best interest at heart. He will go the extra mile for you (or 30 miles in this case, he delivered the car to my home!). Not only that, he knows how to get a deal done quickly and the best rate. If I needed another car I would definitely drive the extra hour to Silver Star to work with him again. Asad is the man as well! Just great people all around. I left not only with a gorgeous new Benz but felt like I made some new friends as well. More
Wonderful Experience. Worked with Giussepe on March 18,2017, had a wonderful experience dealing with him from start to finish. He was pleasant , courteous and professional Worked with Giussepe on March 18,2017, had a wonderful experience dealing with him from start to finish. He was pleasant , courteous and professional , easy to deal with and so Mr. Basha, the finance manager , very straightforward and helpful Car was delivered by Giusseppe as promised. Will highly recommend the dealership. More
Great experience You go into most dealerships expecting to be hasseled and treated unfairly. Not the case here! Our sales consultant was knowledgeable,professional and You go into most dealerships expecting to be hasseled and treated unfairly. Not the case here! Our sales consultant was knowledgeable,professional and most of all courteous. We got a good deal and a pleasant experience in one shot! I'd recommend this dealership. More
HIGHLY RECOMMENDED I bought 3 cars from Beatriz Rodriguez and always have had a great experience. Asad the finance manager was also very pleasant to deal with. I bought 3 cars from Beatriz Rodriguez and always have had a great experience. Asad the finance manager was also very pleasant to deal with. More
Wonderful experience. I've been coming to this dealership for quite some time now, and I continue to recommend it to everyone who's looking to lease or own a Mercedes. The I've been coming to this dealership for quite some time now, and I continue to recommend it to everyone who's looking to lease or own a Mercedes. The customer service is always exceptional and the salesmen such as Gio himself is great. Gio is an amazing salesman and always willing to help and service us as best as he can. He's always available for questions and concerns and ensures that we will always be taken care of. My entire family and I all have about 4 Mercedes from this dealership and we look forward to continuing the partnership. More
Silver Star is Wonderful I consider myself fortunate to have chosen Silver Star Motors to purchase my 2013 Mercedes Benz C300 from. From the moment I called them to when I dr I consider myself fortunate to have chosen Silver Star Motors to purchase my 2013 Mercedes Benz C300 from. From the moment I called them to when I drove away in my car, they were patient, considerate, informative and always made me feel at ease with any questions or concerns. Especially because I live hours away and all contact prior to the day of purchase was on the phone. Imagine my uncertainty and nerves, but they always put me at ease. In fact, I'm surprised they still wanted to deal with me! I can't say enough about Keith Butler, my sales representative. He was a pleasure to speak with every time, and he made the whole experience fun. Asad Basha was also wonderful to deal with. He worked wonders for us financially and he even made that process fun. I plan to purchase my next car from Silver Star Motors as well. More
Great experience! Had a great experience purchasing from this dealer. Sales to finance to preowned manager all were professional and pleasant to deal with. I will recom Had a great experience purchasing from this dealer. Sales to finance to preowned manager all were professional and pleasant to deal with. I will recommend all my friends and family to this dealership and look forward to doing future business at silver star. Will not purchase a Mercedes anywhere but here. More



