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Simi Valley Chrysler Jeep Dodge Ram
Simi Valley, CA
676 Reviews
Simi Valley CDJR
Located in Simi Valley, CA
Welcome to Simi Valley Chrysler Dodge Jeep RAM, your one-stop dealership for new and used cars, trucks, and SUVs, automotive maintenance, and friendly, knowledgeable vehicle experts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 676 reviews
January 09, 2023
Worse customer service stay away from this dealership if you need anything after you purchase a vehicle. Never got my second key for my vehicle at time of purchase they said they had to find it. I called se you need anything after you purchase a vehicle. Never got my second key for my vehicle at time of purchase they said they had to find it. I called several times since and now I am being told the salesman finance lady are gone and no proof I didn't receive it. so they are calling me a liar. Both my dad and step mom were there during the purchase and in the finance office I have pictures of this day. Now they want me to pay $400 for my second key they never gave me. Horrible business practice horrible customer service and just plain rude. You don't get to call someone a liar without proof. I have witnesses that can prove I did not receive my second key. These people are disgusting More
by thewhits
Employees Worked With
Debbie, ART Kupelian
January 04, 2023
Smooth purchasing process. Contacted online to arrange a test drive (internet did indicate you get a gift card - that wasn’t offered or even brought up). Quick buying proce Contacted online to arrange a test drive (internet did indicate you get a gift card - that wasn’t offered or even brought up). Quick buying process, happy with staff, and customer service. More
by Tkitchen
Employees Worked With
Gabriel
January 02, 2023
Kevin in service is great to work with. Makes it easy when bringing in my Jeep. Communication via the regular customer service desk when calling in is horrible. Makes it easy when bringing in my Jeep. Communication via the regular customer service desk when calling in is horrible. More
by bmurr447
Employees Worked With
Kevin
December 31, 2022
Kevin, Sam and Alisa in the service department are EXCELLENT!!! Above and beyond amazing customer service every time. They deserve a raise :) EXCELLENT!!! Above and beyond amazing customer service every time. They deserve a raise :) More
by SK
Employees Worked With
Kevin, Sam and Alisa in the Service Department
December 22, 2022
Kevin in service is always helpful and takes care of my truck. I have also dealt with Tony the service manager and they both go above and beyond to be of assistance. truck. I have also dealt with Tony the service manager and they both go above and beyond to be of assistance. More
by justin.dilworth
Employees Worked With
Kevin
December 21, 2022
Very poor service! Told me to bring my Ram on a Tuesday and the guy Sam I think is his name was gone for the week and they told me to call the next week. Never called m Told me to bring my Ram on a Tuesday and the guy Sam I think is his name was gone for the week and they told me to call the next week. Never called me back after numerous messages left. Pathetic service at this dealership More
by Tommy
Employees Worked With
San Navar
