Simi Valley Chrysler Jeep Dodge Ram

A great man once said "You will never find a more wretched hive of xxxx and villainy". He obviously never visited Simi Valley CJDR, which sets a new low bar. Agree the other reviews regarding the ba wretched hive of xxxx and villainy". He obviously never visited Simi Valley CJDR, which sets a new low bar. Agree the other reviews regarding the bait and switch "$3k inflated ticket price" when you first see the 'deal' breakdown "because of equipment they pre-install" that they claim they can't remove. More

Simi Valley CDJR Has to be one the worst dealerships for service, they tried to charge me over $6000 to fix my car (warranty is expired) it took them 3 days to diagnose the problem, during the 3 days they n service, they tried to charge me over $6000 to fix my car (warranty is expired) it took them 3 days to diagnose the problem, during the 3 days they never returned 1 call. I was referred to get a rental car and they were going to give it to me "as a courtesy" for up to 6 days. Well when I got the estimate I about cried, and said I cant afford that I will just pick the car up. Went to ask how to get the reimbursement for the rental and because im not getting the work done with them they are not reimbursing the rental and I had to pay $200 for the diagnosis. Took my car to another shop, my car was fixed and ready to be picked up the next day and it was $600. Simi Valley Chrysler Dodge Jeep Ram shame on you!! 2 completely different diagnosis! They do not deserve even 1 star More

Excellent job and done on time with a fast turnaround and easy drop off experience easy drop off experience More

Buyer beware - All used car prices are $2995 more at the dealer due to a lojack they pre-install and claim they can't remove from the invoice. Also, don't bother unless you are financing your car. I arrived dealer due to a lojack they pre-install and claim they can't remove from the invoice. Also, don't bother unless you are financing your car. I arrived for my appointment at 5:30pm (confirmed all details beforehand, even my payment method to wire the money). I was sat and left in the back room until 7:30pm being told I needed to wait for the General Manager to call back to approve my purchase. At 7:30pm I looked through the window and watched one of my salesman giving another couple a full tour of the car I was there to buy. I found the my other salesmen and asked them directly about it. They said they weren't sure and suggested what I saw wasn't what I saw. They went to the GM's office. Only the salesman who was selling to other couple came back out, made no mention of what I'd raised, and told me the GM couldn't approve the sale because I wouldn't finance. Prices looked good to me online, but honesty upfront that you won't take certain payment methods so people don't waste a whole day at your dealership is a very small ask. More

Stopped by as a last resort to see if they could work me into their schedule at the last minute. They did, and the service advisor, Kevin, was the best into their schedule at the last minute. They did, and the service advisor, Kevin, was the best More

I’ve never had a problem with dealer. Just wish service was more responsive. My car is total lemon. Not dealers fault. I wish service dept didn’t give me the brush. Today makes 30 days ca Just wish service was more responsive. My car is total lemon. Not dealers fault. I wish service dept didn’t give me the brush. Today makes 30 days car has been at shop for approx 12th time. I was told Stellantis was trying a new fix approx 2 weeks ago. Car was last test driven on the 18th. A week later it’s still there and I get the brush off. Car is working well. I’m not dumb if a week later it’s still there hmmmm. This is why Stellantis is failing they don’t care about their customers More

I recently went for a test drive of a Jeep Wrangler that was advertised at what seemed like a fair price. After the test drive, I decided I was ready to move forward with the purchase. However, I was then i was advertised at what seemed like a fair price. After the test drive, I decided I was ready to move forward with the purchase. However, I was then informed that the actual price would be $3,000 above the listed amount. The dealership refused to honor the advertised price. As a result, I chose to walk away from the deal. Advertising one price and then attempting to charge significantly more is misleading and unprofessional. Based on this experience, I would recommend that potential buyers carefully verify pricing details and consider exploring other dealerships. More

Kevin and team did a great job, glad I got new tires with the dealership. the dealership. More

took 5 hours to negotiate and complete the paperwork. generation of contract was incredable slow generation of contract was incredable slow More