Simi Valley Chrysler Jeep Dodge Ram

My husband and I came into Kirby on a fluke. We were shopping a difficult trade in and wanted a Chevy and were getting no where. I remembered that my brother in law had a jeep and the last time we were shopping a difficult trade in and wanted a Chevy and were getting no where. I remembered that my brother in law had a jeep and the last time we were together we went out in it and liked the ride. We had a horrible experience the last time we bought a car and our guard was up when we walked around the lot. Ed Fleming approached us and accomodated us in a test drive. My husband jumped on the freeway and he and I talked about the ride, the excelleration and the comfort. Ed said nothing. I commented to Ed that he was smart. He gave the customer room and time to feel comfortable. He said he was there to answer any questions we may have. As I mentioned, we had a difficult trade in and Kirby made it work and treated us respectfully without the run around. There was one deal on the table and it was a good one. When we got to the point of the paperwork Bob Hazeski was a delight. Smart, quick, informative and most of all, nice. I think at one time or another we were introduced to nearly everyone that worked at Kirby and everyone was pleasant and respectful. Ed also set up my husband's hands free and garage door opener. Thanks to you all at Kirby Auto Group. More

I was looking for a reliable used car to buy for my mother. I saw several on-line. Art contacted me promptly and was very helpful/available. He is an outstanding employee. I also appreciated Chuck mother. I saw several on-line. Art contacted me promptly and was very helpful/available. He is an outstanding employee. I also appreciated Chuck offering a lower price on the vehicle and adding a two-year bumper to bumper warranty. This is very reassuring since it's for my mother who cannot afford expensive repairs, if they are needed. Bob made the paper-signing process simple and clear. I was very happy with my experience in buying this used car. Thank you! More

Vince took a lot of time working with us to make sure every question was answered to our satisfaction. He was very thorough, patient, and professional. every question was answered to our satisfaction. He was very thorough, patient, and professional. More

I would recommend this dealership as Ed Fleming, my sales person and Jeff Sukay, the new owner went out of their way to make this car buying experience fantastic. I feel that I received the best customer se person and Jeff Sukay, the new owner went out of their way to make this car buying experience fantastic. I feel that I received the best customer service and price possible! Ed went out of his way to drive from Simi Valley to Lancster to pick up the car I wanted. Although this process took several days Ed was patient and wanted to make sure I got what I wanted. He didn't want me to take any car off his lot so he could make a sale. Ed is the best sales person we have come in contact with. Jeff was also a breath of fresh air. It was nice to get that extra personal touch from the owner. We also purchased their new lifetime bumper to bumper warranty. I am keeping my 2012, Chrysler 300 for a long time! I also had a great experience with Bob in Finance. He made the paperwork easy and fast. It was a pleasure working with this team. More

Jeff Hightower is amazing with customer care!! He made me feel comfortable and got my maintenance done fast. He also took the time to explain what I would need to do in my upcoming maintenance. I can't speak feel comfortable and got my maintenance done fast. He also took the time to explain what I would need to do in my upcoming maintenance. I can't speak highly enough of their Service Department! Thank you! More

Ever since Kirby took over the dealership in Simi Valley, Jeff Hightower has been my service contact for upkeep and maintenance. I feel I have been advised well in what service is absolutely needed, and what Jeff Hightower has been my service contact for upkeep and maintenance. I feel I have been advised well in what service is absolutely needed, and what I can do over time. I just recently had my transmission serviced, rear differential service, oil change, and coolant flushed. I have a 103,000 something miles on my Commander and it runs great after this last service. Jeff kept me informed of each step and what the cost would be berfore moving forward. It reminds me of when I use to go with my father to an auto service dept, and service actually meant something. Thank you for looking out for me Jeff, and I'll always bring my Jeep to you. Sincerely, Rory More

I have known Jeff Hightower for several years now. I TRUST him implicitly. He has always been very helpful and courteous. I know he's in 'my corner' and will honetly tell me what needs to be done. Par TRUST him implicitly. He has always been very helpful and courteous. I know he's in 'my corner' and will honetly tell me what needs to be done. Particularly as my car is getting older now I need a Service Department I can trust and depend on. Jeff is really good at Customer Relations. He explainss clearly, and with much patience, what needs to be done, a very good communicator. Leaving my car with Jeff at Kirby, I know that whatever needs to be done will be taken care of competently and efficiently. More

I have been dealing with Dodge thru Jeff pretty much since I bought my truck, my first Dodge by the way. Thru two dealerships, Jeff has always taken good care of me and my truck. I can explain anythin since I bought my truck, my first Dodge by the way. Thru two dealerships, Jeff has always taken good care of me and my truck. I can explain anything that is going on (which is rarely) and he can usually hit it right on the nose. More often than not, I am just there for routine maintenance, but when it's something big (like rats in the wiring harness) he and Kirby came through. When it's time to replace the Hemi, i will definitely take their service dept. into account. More

I have brought my Sebring into Kirby since before it was Kirby. The only reason I continued to visit this dealership is the manner in which Zachary has treated me. I consider him more of a friend that I vis Kirby. The only reason I continued to visit this dealership is the manner in which Zachary has treated me. I consider him more of a friend that I visit every few months then a service advisor. I can only hope he doesn't leave for my own selfish reasons but if he does I'm sure the rest of the Kirby team can continue where he left off. More

Purchased a new Grand Cherokee from Art and the rest of the Kirby Team. I was surprised at how low pressure it was and how quick the entire process went. I would definately continue to give this dealership the Kirby Team. I was surprised at how low pressure it was and how quick the entire process went. I would definately continue to give this dealership my business even though I have closer Jeep dealerships in the area. More