Simi Valley Chrysler Jeep Dodge Ram

Our family has worked with Jeff for years. He is the best! Accuracy, professionalism, courtesy are all words I would use to define him. We absolutely recommend him and Kirby Auto of Simi Valley! best! Accuracy, professionalism, courtesy are all words I would use to define him. We absolutely recommend him and Kirby Auto of Simi Valley! More

I had a problem with the rear left turn signal sometimes working, and sometimes it didn't. After replacing the bulb myself twice I had a talk with Jeff Hightower who said that the tail light assembly was p working, and sometimes it didn't. After replacing the bulb myself twice I had a talk with Jeff Hightower who said that the tail light assembly was probably shortting out. So I ordered a new tail light assembly, and when it arrived Jeff replaced it in 5 minutes! I have never received such quick service. More

Kirby Chrysler Jeep Dodge Ram of Simi Valley was a great experience for me and my family. Art Kupelian, Chuck Gaccione, and Bob Hazeski were all nice, professional and awesome people. My family and I were n experience for me and my family. Art Kupelian, Chuck Gaccione, and Bob Hazeski were all nice, professional and awesome people. My family and I were never pressured in purchasing a vehicle that we didn't like or was not within our budget. They were all understanding in what me and my family wanted and that we had to stay within our budget. Once again, Art, Chuck, and Bob are amazing people at Kirby. I did purchase the vehicle from them and is very satisfied in what I have now from them. I would recommend anybody trying to purchase a vehicle, go to Kirby Chrysler Jeep Dodge Ram of Simi Valley first. Thanks again. More

My experience at Kirby Auto Group while purchasing my Jeep Grand Cherokee was wonderful. Chuck Gaccione and Adam provided me with superb customer service during the entire process. They were both extreme Jeep Grand Cherokee was wonderful. Chuck Gaccione and Adam provided me with superb customer service during the entire process. They were both extremely patient and friendly while answering all of my questions about my new Jeep! I looked at Jeeps at a variety of dealerships in Ventura county and ultimately decided to purchase from Kirby due to Chuck/Adam and their exceptional customer service. I will also recommend to all of my friends/family that they go to Kirby Auto to purchase a new or used vehicle. Overall, I am very happy with my new Jeep and look forward to purchasing more cars from you in the future!! More

Art had great communication and willing to listen to our request and resolve an issue quickly after we had purchased the vehicle. Art did a great job. request and resolve an issue quickly after we had purchased the vehicle. Art did a great job. More

I had an electrical problem with my Jeep Wrangler which was hard to diagnose. But they kept on it until they figured it out. They whole time they were fixing it they kept in touch with me and made sure I was hard to diagnose. But they kept on it until they figured it out. They whole time they were fixing it they kept in touch with me and made sure I had a rental car. Zach and Wayne were both very nice and responsive. When it was fixed I believe it ran better than when I first bought it. I was very pleased with the service. Before Kirby took over this dealership I hated taking my Jeep to the dealer. But with Kirby my confidence has been restored. Thank you, Mike Watts More

This was by far the best experience I have ever had when buying/trading a car or truck. I would recommend this dealership over any place I have ever gone too. The customer service was excellent by all staff buying/trading a car or truck. I would recommend this dealership over any place I have ever gone too. The customer service was excellent by all staff. Our salesman Vince was personable, funny and made us feel at ease along with Chuck, Bob, and Jason. I will let everyone I know they shouldn't go anywhere else, but here. More

This was a very pleasurable experience with buying a new vehicle. Art was very helpful and I recommend them as a dealership. Also, I have had my other vehicle serviced here and the service department has vehicle. Art was very helpful and I recommend them as a dealership. Also, I have had my other vehicle serviced here and the service department has always been very friendly and helpful. More

This dealership is amazing, from the super friendly people to the extreme level of customer service, This is the second car I have bought from Marc and he is the consummate professional and the transac people to the extreme level of customer service, This is the second car I have bought from Marc and he is the consummate professional and the transaction was fantastic, as usual. Barry is super helpful with parts and a very nice guy to deal with. Bob is also a really nice guy, had the paperwork all ready to go and the paperwork package was completed in a flash. Wayne, also super nice, is an amazing Service Director and has gone out of his way to make sure that the new Charger was delivered in prime condition. Wayne was also very attentive to the service needs of my other car. All in all, these folks made sure I got exactly Charger I had hoped for. At this dealership I was treated like family, and service and customer satisfaction are very important to them. This place gets my highest rating. More

What a pleasant experience my husband and I had with Kirby. I was hesitant to walk in because of the previous owner and how my husband and I had been treated. WOW what a change! Everyone and I mean Kirby. I was hesitant to walk in because of the previous owner and how my husband and I had been treated. WOW what a change! Everyone and I mean everyone at Kirby were extraordinary! We visited this dealership on several occasions trying out different vehicles. At no time did we feel pressure to buy anything. Jesus took the time to talk to us about our needs and found us the perfect match! I love my new Jeep! The staff was exceptional, even the service manager came out to answer some questions we had on the vehicle. Both Bob and Ariel listened to our concerns on pricing and exceeded our expectations on both the new car and the trade in. I have told several friends and family about our fantastic experience at Kirby and will continue to in the future. We love shopping locally and Kirby has reinstated our faith in continuing to do so. More