Toyota of Simi Valley - Service Center

This is a well-organized business with a comfortable waiting area. My perception is that there is too much upselling going on there. I had a Prius for almost 12 years and never needed to change the batt waiting area. My perception is that there is too much upselling going on there. I had a Prius for almost 12 years and never needed to change the battery cooling fan as was suggested at this last visit for my 4-year old Prius Prime. More

The service department knew exactly what I needed and made it easy to get my key fob programmed made it easy to get my key fob programmed More

Raul was very professional, courteous, and friendly. I purchased my car from this dealer and have used this dealer as my service provider ever since. I will not use any other place. I purchased my car from this dealer and have used this dealer as my service provider ever since. I will not use any other place. More

Fast, friendly, knowledgeable service. Frequent updates. I always feel like a valued customer here. Thanks! Frequent updates. I always feel like a valued customer here. Thanks! More

Everything was fine, I don't have much else to say. Car was delivered early and you guys have good coffee Car was delivered early and you guys have good coffee More

From the time I brought my car in ( without an appointment), service was prompt and respectful. Yes, I did have to wait at times but having the problem diagnosed and resolved was worth it. appointment), service was prompt and respectful. Yes, I did have to wait at times but having the problem diagnosed and resolved was worth it. More

Good Morning, it was great service that was fast and friendly. They took care of me quickly and got me out of there before I knew it. Everyone greeted me with a smile and made sure I was taken care of, friendly. They took care of me quickly and got me out of there before I knew it. Everyone greeted me with a smile and made sure I was taken care of, especially Raul Avalos Lopez. He was my Service Advisor and went beyond normal service by giving me VIP treatment. I appreciate him and will be returning because of that service and attention. More

Muy buen servicio al cliente la amabilidad e sus vendedores es excelente y lo hacen sentir a uno muy bien vendedores es excelente y lo hacen sentir a uno muy bien More

Always a great experience. Robert Hudson is the best! They definitely care about you and your car. Robert Hudson is the best! They definitely care about you and your car. More

Rob is a great service representative, he’s very friendly and personable. He ensures the service crew takes care of my needs and the office is always great to offer me savings on my oil change. and personable. He ensures the service crew takes care of my needs and the office is always great to offer me savings on my oil change. More