Toyota of Simi Valley - Service Center
Simi Valley, CA
606 Reviews of Toyota of Simi Valley - Service Center
Fast, fair and upfront with the quote. Great job by all. Keep up the good work. Great job by all. Keep up the good work. More
Had a simple tire rotation service. Wheel lock key "went missing". Very dishonest service advisor. I still have one free Toyota Care service available to me, but after this experience, Wheel lock key "went missing". Very dishonest service advisor. I still have one free Toyota Care service available to me, but after this experience, I won't be back to Simi Valley Toyota service department. Parts department is great, though. More
I brought my car in to drop it off for service the following day. Three guys were sitting there not helping anyone. They said that I needed to wait for the person that would take care of my paperwork following day. Three guys were sitting there not helping anyone. They said that I needed to wait for the person that would take care of my paperwork. He was already helping someone with another person waiting. Is there a reason one of the three other people could not have helped us that were waiting? More
The service center was clean, orderly, organized and professionally staffed. The Service Department interaction and processes was efficient and pain-free. professionally staffed. The Service Department interaction and processes was efficient and pain-free. More
Took my 2017 Sienna in for it's 160,000 mile maintenance. Nothing unexpected found. Since this is a service review, why do you only have Sales Dept. people in the "Rate People You Worked With" list? Shou Nothing unexpected found. Since this is a service review, why do you only have Sales Dept. people in the "Rate People You Worked With" list? Shouldn't that be a list of Service Dept. people? More
They are always courteous, thorough, and timely. I went in without an appointment and still had our car serviced. Their Service team rock!! I went in without an appointment and still had our car serviced. Their Service team rock!! More