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Toyota of Simi Valley - Service Center

Simi Valley, CA

4.5
644 Reviews

644 Reviews of Toyota of Simi Valley - Service Center

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July 18, 2019

Exceptional customer service Service individuals were conscious about not replacing parts that were still in fair condition. Fast service in and out as promised before car was in More

by Sienna Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jane Conway
June 21, 2019

Friendly and professional staff The staff was professional and courteous. I was asked if I needed a ride anywhere, but decided to wait at the dealership. Waiting area was comfortab More

by Scopi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Harry
May 18, 2019

Great Service Friendly and professional. I waited for the service and it was done when said. Quick! Loved that I didn’t have to wait hours and hours. More

by DianeV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunshine and Amanda - both very nice
April 30, 2019

OUTSTANDING EFFORTS! WAS RUNNING LATE TO PICK UP MY TRUCK! CASHIER WAS GONE THERE WAS NO PORTER AVAILABLE AND MARK P. WENT AND FOUND MY KEYS SOME WHERE LOCK UP IN A SECURE More

by molamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARK P.
April 09, 2019

Quick and easy 30000 mile service went off without a hitch or additional expense. Great job and professional interaction via Mark Platz, Service Rep. Nothing else r More

by Hoffman49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Platz
February 17, 2019

Great customer service! The service and parts department were great! The worked with me to maximize the service and parts coupons that allowed me to get additional work on m More

by MAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and I sm not sure who helped me in parts but Mark knows and I give him the same 5 star rating
January 28, 2019

Maintenance Great Customer Service is hard to find these days!!!! Their entire Team was swamped on Saturday. They worked diligently and very kind! Laura a More

by NadineB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura, Amanda, Courtney
January 24, 2019

excellent service。very courteous and professional Melissa provided excellent service. she was very clear regarding what my car needed. i look forward to having her as my service advisor again! thank y More

by g's camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
melissa
January 12, 2019

Wonderful service We're regular customers of the Toyota service department for DCH Toyota. Michael H. and Amanda R. are both fantastic, and provide a great personal ex More

by thetom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda R., Victor, Michael Harry
January 07, 2019

Moonroof damage issue at DCH Toyota Service - now resolved. Update of my review: Although everything that I have written in the below review is correct, the matter has been resolved with the intervention of More

by Ish_Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Sheets
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