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Toyota of Simi Valley - Service Center

Simi Valley, CA

4.5
606 Reviews

606 Reviews of Toyota of Simi Valley - Service Center

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May 02, 2017

Great Service!!! Really appreciated Toyota of Simi Valley's service representative, Robert. On a busy day, he took the time and had the patience to listen to my conce More

by win10
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert
April 20, 2017

Service and new battery Everyone was friendly, but nobody could tell me if you still have the same loyalty program or how to register for it. Some people mentioned an "app", More

by jj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jane
April 11, 2017

Turning simple service to great experience I appreciated having a service representative who was able to understand my situation and come up with a better solution then I could. She was friendl More

by Coachforlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jane Conway
March 30, 2017

Great Perfect perfect for me to do it on the other day and the rest of the month since I was wondering if anyone has any questions about this topic is the b More

by xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
March 25, 2017

Great It would have been better if the massage guy was still at the dealership when you wait for service. He was great and it helped to pass the time. More

by Massage lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in service
March 20, 2017

Routine Maintenance The staff were friendly and prompt when helping arrange for my car to get serviced. I was able to verify pricing and make an appointment over the phon More

by pourarieng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael (Service Dept.) and Gonzalo (Shuttle Driver)
March 20, 2017

Mike Carpenter- Awesome! The only reason I'm not giving a 5 star rating is because nobody talked to me until Mike got off the phone. Mike 5STAR!! More

by char
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
March 10, 2017

Above and beyond service. I would recommend them to family DCH Toyota did more then they were required to when I needed them. They have impressed me over and over again with their helpful and friendly staff an More

by MikeL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Kennedy and Sarah in Service
March 03, 2017

Minor Service - Oil Change, Spark Plugs, Rotate Tires Michael Harry was my service advisor, he was very professional and got me out in short order. I would recommend Michael to others who own a Toyota. More

by hgo60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Harry
February 21, 2017

Great Service Dept! I brought my car in for maintenance without an appointment and they serviced it quickly. Everyone was polite and helpful. Used the courtesy van to d More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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